MyPoints
reviews and complaints

I was doing one of their game offers and all the points had credited up to that point until the big one came, the final offer.. An offer I even did a few in game purchases to make sure I made in time because that games levels were insane.. All of a sudden nothing credited.. I kept trying to file a complaint a query anything for help.. And got told two business days despite it being way more ten two work days..

When I finally submitted it I got an auto robot reply back in 3 seconds despite going through the points ledger like I was told to do, saying if it did not appear it was because I did not do it via my points or it didn't track this that and six other things.. And there is nothing they can do and even reading this was a courtesy... And then a second email said due to the fact I was helped in the past (I never was not in all the 20 something years...) that the ticket was being closed.

At the same time I was trying to redeem my active points and all of a sudden the 100 dollar gift card I was trying to get as the game points from the other levels had just kicked in appeared... I was logged out, my account deactivated and its just more robo replies.

I am not giving people my id in a world where hacking and identity theft are so rampant. They had no issues with redeeming my points in december and now theres suddenly an 'issue' because I dared try to fight for 20,400 points (which is over a 100 dollar gift card value) for a game I spent a month playing to get there?

It used to be an amazing site.. Now its just a bunch of crooks who are out tog et you to do their offers, deals and what not since they likely get some crazy kick backs from the people they have advertising there...

Do yourself a favour.

Avoid.

MyPoints has been a delightful platform for me to earn rewards and gift cards. The process is straightforward, and I appreciate the variety of ways to accumulate points. While some challenges have been noted by others, my overall experience has been positive. The ability to redeem points efficiently and receive rewards promptly has made my interactions with MyPoints truly rewarding. I look forward to continuing my journey with this platform.

I keep this close to me its the only place to be for shopping and all extra money you can use for small essential items cloths food i love this app and i refer alot of people and ive made over 300 dollars maybe even more if i put all my purchases together im almost certain its more i did my whole christmas with gift this year and some birthday gifts for my children like gold earrings and tents that light up its unbelievable please trust and believe if you have spare time make a dime time is money and if you have things to do then do it dont put this web site down u just mad you have no survey mojo i have proof of how much ive made

I've been happy with mypoints. It's easy to earn points (by watching videos, making purchases, printing coupons, filling out surveys, fulfilling "goals" etc.) that you can redeem for gift cards or paypal redemption. It usually takes 30 days from the date of activity for your points to be "redeemable," so it's not something that happens overnight but you can accumulate a good bit of points quickly. On the few occasions that I've had an issue (mostly missing points) it is usually taken care of quickly and in my favor. Sometimes it's frustrating when you spend 10+ minutes on a survey and then it says that you didn't qualify to earn points, but for what it is, it's a pretty good program.

I've been a member of MyPoints since 2007. It has improved greatly over the years. I'm very happy with the whole set up. It has saved me quite a bit of money in many ways. I always get the points from shopping or anything else I do on the site. I never have an issue in using any gift cards whether it's a physical gift card or an e-card. I either use the e-card and purchase online or print the e-card out and take it to the store in which it can be used. I love the Daily 5 and the Monthly Goals where you can earn bonus points. Yes, sometimes it gets tedious not being able to qualify for surveys, but I'm not one to give up easily so I keep trying. I also get 5 points for trying a certain number of them so it's all good to me.

I found My points survey site when looking for ways to earn extra income.It is very easy to find surveys for the amount of time i have and it tells me upfront how much each one is worth. They also have trial products sometimes or even going to a store and you get paid for doing simple tasks playing games or voicing your opinion.Its the best site i have ever found especially helpful during these covid times. I would recommend Mypoints to anyone looking to make easy extra cash or gifts cards for bills holidays or special occasions. You can also get cash back on certain items. I have cashed out for almost $90 in amazon or paypal to my bank in as little as 2 months.If You want to make more just do more surveys do what works for you.

Let me start by saying I mostly use MyPoints for the bonus emails, daily 5, and the deals/shopping. In regards to those things, I love MyPoints.

As for the things I don't really do, surveys and videos, I feel like there could probably be improved. I've had video playlists break halfway through, resulting in no points for me. Disqualification points are nice on surveys, but it's not very fun to get 5-10 minutes in and then find out you didn't qualify.

Otherwise, I love that I don't feel pressured to do surveys or watch videos all day like with some rewards services. I can get rewarded at my own pace, and I love being able to get double the rewards for going through MyPoints on deals and shopping.

My mom and sisters both do MyPoints, and I have recommended it to several friends.

There is no doubt that MyPoints is the best way to earn online. They have online surveys, to earn points. You also can earn points just by shopping your favorite stores online. Points can also be obtained just by visiting a website or doing an awesome online deal you will love that if it wasn't for My points chances are you probably wouldn't have even heard of that deal u done which u love so much. My favorites are printing and using coupons for points and also playing games to earn points.
After earning all those points in so many fun and easy ways they can be redeemed for gift cards to just about any retailer or charity u would like to donate to. The gift cards u redeem your points for are received in 2 or 3 days not 5 or 6 weeks like the other online survey sites. So now I ask u can u think of any easier or funner way to earn online. If so why are u reading this and not earning online. I thought so. Thank u

Having used MyPoints weekly, using coupons, taking surveys, daily polls, and all the numerous other ways, I earned enough points to redeem for gift cards. It can be quite a grind to get there, but I was able to, after well over a year, redeem points for multiple Amazon gift cards and with that, I purchased a flat-pack beehive that I assembled and put in flow-hive frames. My secret for success is to keep track of surveys - the dead links, the ones gleaning information, and making sure to take screen shots for entering support tickets; these get resolved in a few days typically. I also use the coupons quite a bit. Lastly, when making any purchases online, I make sure to click through the site first for deals and whatnot before making the purchase. Familiarize yourself, understand the contract and license agreement as with any, and pay close attention as you would to the surveys you can take. Best of luck, I know I will continue.

My understanding of this relationship was that I would help them by taking surveys and such and in turn they promised a small reward. I signed up and took hours and hours of surveys. I thought about redeeming my points for a reward but I thought I would wait until I reached the next tier for a better reward. When I finally reached that tier I redeemed the points I had earned. I received an email saying the reward was being processed. I was excited. The time I spent on this was finally paying off.
I waited a few weeks and never received another email about the reward. I recently noticed that I hadnt received any emails from them. So, I tried to log into my account. The site now tells me that my account has been deactivated. I searched for MyPoints Scam online and found this site. It looks like this is a recurring issue with them. It appears that they don't live up to their end of the bargain.
I had initially marked only "one" star on this review. However, after thinking about this I have changed it to five stars, and here's my reasoning...
I honest feel pretty mad... like I've been robbed of my knowledge and experiences that they took from me via these surveys. However, some companies out there have partnered with MyPoints and are paying for the information the members have given. MyPoints is obviously in the wrong here, but they dont seem to see what theyre doing to themselves. Theyre creating their own class action lawsuit against themselves.

I've been a member for 13 years. The site used to be great until late 2016. That's when I noticed my points were not applying to my account for purchases I made through the site. I've submitted over 16 separate inquiries and this is what they had to say: "We apologize for the inconvenience you have experienced. Please understand that we do not receive any sort of compensation for providing manual credit for offers not tracked by our system. Nor are we able to retroactively receive credit even if proof is provided. We provide this credit as a courtesy in good faith.

If you wish to continue using your account, please ensure that you are completing the following:

-Refrain from using any third party software that may block your tracking cookies.
-Offer is completed without delay as the merchants will track you as being from our site for only a short time (usually it tracks as long as you do not close the browser window or navigate away from that merchant's web site.)
-The same information on your Special Offers as your account (ex. Name, Email, and Mailing Address). Please click the offer link before you complete the offer.
-Make sure you do not have have other tabs or windows open at the time of your transaction.
-Refrain from using any additional coupon codes as coupon codes from other sites may disrupt our tracking or be rejected by the merchant

We apologize, but we will no longer be able to credit your account through submitted tickets. If you encounter further crediting issues with your account, we would be unable to assist you with credit."
They change the rules every time I submit an inquiry. Never once, nor anywhere on the site, does it state that you have to make a purchase quickly after clicking through the site. I am out of approximately 12,500 points and have shown proof of purchases. Just use sites like e-miles, Rebates and travel sites. MyPoints is no longer worth it.

I was an active user for many activities such as surveys, searches, online purchases, etc., and I believe I was earning more points than average users. All of sudden they deactivated my account. When I contacted, they told me they took that action because I violated their T&C with no further explanation. I did not. I was just a very active user. I had about 2,000 points when my account was deactivated by them.

I asked them what violations I made, but they did not explain any and just repeatedly mentioned I violated their T&C. I know why they cannot explain, because I did not perform any unauthorized activities but just was getting many points by legitimate activities.

I reviewed their T&C and found the following clause.

"If we determine in our sole discretion that you have violated these Terms, the Company may in its sole discretion issue you a warning regarding the violation prior to terminating or suspending any or all Accounts you have created (or which are associated with you) using our Services."

And the above clause is followed by

"However, you acknowledge and agree that the Company need not provide you with any warning or notice before terminating or suspending your Account(s) and/or your access to the Prodege Sites and Features and our Services for any reason, at its sole and absolute discretion."

This means they can close your account any time without giving you any reason.

Don't waste your time. If you earn lots of points, they will deactivate your account without any notice nor prior notice.

If you have an account with them, I strongly recommend that you redeem the points and close your account, then stay away from them forever.

If you like to earn points with your online purchases, try recommend couponcabin.com. They have good customer service unlike mypoints.com. If you like to earn points by taking surveys, try e-rewards.com. You can still earn small points even when you are not qualified with a survey.

MyPoints is one of those sites that started off great years ago, then lost its way and is useless for a member. I became a member of MyPoints via my sister (yes 9 years ago) and when MyPoints first started it was great. Points for purchases, reading emails, surveys, etc.

However, as the years went by The Bad and Ugly came

Points for purchases are not added or such a hassle with faxing/emailing I never bought anything through them again.

Points for purchases are BETTER at OTHER websites.

Emails dropped from 10 to 5 points (less than a penny). Use to be a couple everyday, now only a few a week.

Surveys offered are better attempted/taken at another website.

Rewards went up to almost double

Various Gift Cards Available minimum is $10 and need about [protected] points depending on which is selected.

MyPoints recently added unlimited videos via pc/tablet, limited to 10 via mobile device. However, they are having a hard time crediting and keeping up with that.

MyPoints started Swappable an app to buy a "discounted" gift card and receive points for doing so. EPIC FAIL buy a $50 card get $1 "cash back" and then pay $1 shipping and handling lol where is the "discount"? I can get a real discount at Monster, Cardpool or Gyft

Customer Service? There isn't any.

The Good:

Redeeming for an EGift Card is super quick (like instant)

Bottom Line: I am not bashing MyPoints, just keeping it real, NOT WORTH IT

Here are 2 screenshots of emails I received from MyPoints (2014 and 2015), Last year, in their defense after posted about "less than a penny for 8 years" I received some points which equated to about $5.

9 years and finally done. I've only stayed because of my GSN account. MyPoints gets a kickback and I get points while playing at GSN. I hope to transfer my account. If not, I will have to give that up too.

Update 11/27: I cannot switch my GSN. I have to make ANOTHER [protected]@GSN, yes its "against their rules" However, if I no long have any ties to a company that company should not reap a forever benefit, especially MyPoints:)

Other Reviews: There is NO ONE who will speak to you via telephone. Terrible English comprehension in email (or they just play stupid? Idk smh)

I predict MyPoints will be a ghost on the web in about 2 years ( I will be back to update:)

Update 2/13/16: MyPoints video watching has been reduced to 10 per day from their "unlimited viewing". This site is on life support and I still cannot wait until they fully shut down.

I am not getting anywhere with your scam outfit; I have been trying to tell you that I can't get my code so I can redeem my points, you keep giving me this [censored] about someone through Tremendous that is supposed to handle this, and I keep trying to use this system but it will not take my information so this can be certified.

So, I guess my question is can someone get off of your [censored] so I can get this redemption taken care of? Please, give me a number so I can call you to make this less frustrating to handle.

All of a sudden I get on my e-mails and it tells me I need a verification code but it will not send any and I gave it two phone numbers. Tried to contact CS but that was a sham wanted $1 and then $55 monthly for something I don't want or need. I just want to be able to do my survey's and shopping with my points. I havent been on my e-mails for a few days but as you know there is a few holidays coming up and we are all busy. So today I decided to get on emails and its like they unsubscribed me.

As soon as I can tie up loose ends with this site I am done with it. Now instead of just having one insert a password to take surveys click on ad email redeem for gift cards or even shop, it wants members to verify accounts with a cell number or government issue ID. Well major issue, I know it's hard to believe in 2023 and beyond but some people do exist that do not have and have no need of cell phones AND ARE NOT AMISH! Well then My Points says fine ...send us a copy of your government issued ID. YES YES My Points in this age of rampant ID theft and website hackery my copy of my government issued ID sent to you is as safe as the data breached from Equifax, from Verification io from LinkedIn, from Facebook, from Yahoo, from My Space, from Twitter, from Experian and from dozens more AND none of them had a copy of my government issued ID What makes My Points or any third party "security" system they may use, think they are immune from hackers? And given the slacking nature My Points has fallen into in

the last several years, the third party " security" they have contracted with is likely to be lacking in quality and indeed it is. Persona, the security company contracted by My Points earns only a B rating on Up Guard and falls short in a number of security protocols. Although, no one is "forced" to use My Points, I do think it might be against the law to require an individual to provide a cell phone number or govi issued ID to use their "product" Wasn't that a whole entire issue during a recent election with an entire party insisting that no one should have to show ID even to VOTE! And I have to show ID to take a survey? Shop?Add a product to a grocery list? Redeem the points I legitimately earned? Are you kidding? Ridiculous! Insane! and should be illegal if it's not already. Maybe someone should clue in certain members of Congress and clue them in to My Points obvious cooperation with survey companies scamming survey takers out of points by asking them dozens and dozens of questions and keeping them on the hook for even over an hour only to suddenly "disqualify" them or develop site error issues or claiming that the survey taker had been dishonest or fraudulent when that isn't true at all. Complaints about this to My Points invariably results in useless rhetoric in which they claim not to know anything about it, give standard "it's the survey company's discretion when and for what reason to disqualify a survey taker" or even the dreaded "if you want to remain eligible to take surveys you must provide honest and accurate answers." They KNOW it's a load of hooey and that the survey companies regularly do this to gleen as many answers as possible without having to pay a cent. And of course they get a taste of that.My Points KNOWS it can use a DIFFERENT form of two factor authentication. It can use email and password and security questions and sending a code to an email account and call a LANDLINE phone with an AUDIO code, a d I'm sure there are others I'm not even aware of that DO NOT require a cell phone number nor a copy of a PERSONAL PRIVATE government issued ID !

I have been using MyPoints for a long time now. You had an offer around about a month ago, that stated if my account signed up for So Fi, I would receive points. A little over a month not 1 damn point for signing up for So Fi. MyPoints, used to give points for reading emails, but you guys hardly ever do that anymore. I stayed, regardless. However if you're not going to honor an offer points. Well, we will be done here, and you guys are no better than Inboxdollars. My account is [protected]@yahoo.com. If I get no response, then so be it. I'll take my grievances to social media. Richard Pittman.

I have been taking surveys for years with no problems and just this past year or so they suddenly have a problem with me being dishonesty which I think it is their dishonesty because I am not dishonest, they don't know me at all! I truthfully think they are cutting costs so they are "firing" their older honest reliable survey takers which makes them big time losers! Because they will be left with lying teenagers who will lie about their age, who live with mommy & daddy who provide for all their needs. Good luck mypoints! I would not recommend you to anyone over 20 yrs old and word will get around for how you treat human beings.

Good riddance to you!