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Mike Thompson RV Complaints & Reviews

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Mike Thompson RV - Avoid

Posted:    Laz
Complaint Rating:  71 % with 7 votes
I was a sales rep for Mike Thompsons for 2 years. A "frien" of mine was a Manager there at the time assuring me that they weren't the "used car" type of place. RIGHT!

Sales reps there get paid off the PROFIT of the sale. But while the rep does a good job holding the price, management is asking us to lie to the customer, changing the unit we can sell to one with more "gross" in it (profit). And their service dept, is not only slooooooow, but wormanship seemed to be non-existant and expensive. I (my profit) was charged $2, 500 to remove a table and...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Mike Thompson RV - California, Colton - terrible service

Posted:    rocky11
Complaint Rating:  100 % with 8 votes
Review of Mike Thompson’s RV Super Center

On 9/12/2009 I bought a 2010 Fleetwood Quest from Mike Thompson’s. The salesman “Chris” and I looked it over and I noticed a few things that were wrong with it. Back Up camera not working, Screws missing from trim. I was told to return in one week to pick it up and everything would be repaired. The service department would go over the motor home and make sure it was all ready to go. Well I came back in a week and nothing was done at all! When the person gave me the walk through we found other things that were not right....
Complaint comments Comments Complaint country United States, California, Colton Complaint category Other

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