Complaint Rating:

On 11-11-08 My husband and I went to Mattress Warehouse for a complete bedset for a guest room. We ordered a full size bed with a headboard and was promised it would be delivered the coming Saturday. My husband paid for half with his debit card and I paid the other half with a check for $292....

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I bought a bed with a 10 year warranty in August of 2008. By the time December rolled around the mattress had 2 dips in it, it was lumped up in the middle and the corners were higher than the rest of the mattress. As a side note, from the day it arrived every time we got in bed the box spring...

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I purchased a Sealy queen mattress from this company and within two months it was sagging so bad. I went thru the warranty process and they sent out a so called independant third party to check it out. To make a long story short they were not going to honor my warranty, saying the sag not bad...

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I purchased a mattress from Mattress Warehouse in August 2008 and was told there was 10 warranty on the mattress that would be honored only if the mattress was free of stains, rips, etc, so I also purchased the mattress cover they recommended for about $100. Just a couple months after purchasing...

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Let me start by saying this is the first time I've posted a complaint about a retailer, but I felt it was necessary to get the message out there. I have also received a full refund.

I bought a whole bed set back in late February 2009. At the time I specifically asked and...

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Below Please Find Numerous complaints about Mattress Warehouse:

Charlene of Louisburg, NC May 13, 2009
Arrived to this location to purchase a mattress set for my brother and law. The young sales man that was helping me was super professional but the store manager Janita...

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We went there to purchase a mattress that was on sale. The mattress was not in stock and the salesman said he did not have the one on sale to try but it was most like one that was on another bed on the floor. We tried that one and it was soft enough for my wife so we ordered and pais for the...

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02/12/09 me & my wife went herndon mettress warehouse(store-16) for buy two set's(mattress & box one set) twin mattress.The salesperson ALESHA ah4966 she show us every kind twin mattress with price then we choose one twin mattress and ask her price she told us $99.99 p/set(mattress...

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Our Sealy Seaport Eurotop mattress which we purchased from
Mattress Warehouse in Eason, Md on October 31, 2008 has
developed a lump of about a foot in length and heighth over
2". Our name and address are as follows:
John Gargalli
9460 Martingham Circle

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My wife and I purchased a brand new king size Simmons Beautyrest mattress from Mattress Warehouse on December 31st. The distict manager was at the store and was like a snake oil salesman, using every trick up his sleave to get us to buy a mattress we weren't sure about. He finally lowered...