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Mate1.com Complaints & Reviews

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Mate1.com - i took out trial i never agreed to sign up

Posted: 2014-01-09 by    katie burdie
Complaint Rating:  67 % with 3 votes
I TOOK OUT THE 3 DAYS TRIAL OF MATE 1 TO SEE WHAT THE WEB SITE IS ALL ABOUT. I NEVER AGREED TO SIGN UP FOR THE NEXT PAYMENT. AS A RESULT OF THAT MATE 1 HAS TAKEN ANOTHER PAYMENT FROM MY BANK AND HAVE TOOK MY MONEY WITCH WAS IN MY BANK FOR ANOTHER DIRECT DEBET AND HAS NOW LEFT ME NOT PAYING MY SKY BILL AND I ALSO HAVE A BANK CHARGE NOW SAYING THAT I HAVE OVER DRAWN IN THE BANK . SO NOW I HAVE TO PUT 40POUNDS IN MY BANK TO COVER SKY BILL AND ALSO A 35POUNDS BANK CHARGE THAT MATE 1 HAS LEFT ME WITH. SO I WILL BE TELLING FRIENDS AND FAMILY WHO WERE THINKING OFF USEING MATE 1 STRONGLY NOT TO GO NEAR...
Complaint comments Comments Complaint country United Kingdom Complaint category Banks

Mate1.com - i need cut my service

Posted: 2013-02-27 by    olimpio santos
Complaint Rating:  50 % with 8 votes
I never use this site ever since i pay almost $50 can you help me to cut this site to my credit card pls...
Complaint comments Comments Complaint country Canada Complaint category Online Dating Services

Mate1.com - Unauthorized emails

Posted: 2013-02-13 by    scammedbymate1
Complaint Rating:  0 % with 2 votes
I have two email addresses that I use, both with the same log in name. Ex: whatever123@yahoo and whatever123@gmail... I received an insane amount of emails from mate1.com on February 9th and 10th. The first email in each inbox was the sign up confirmation followed by numerous "So and so wants to meet you, see your picture, flirting with you", etc. I have never heard of this site before. When opening the confirmation emails, I saw the user names were put in as socute7288 and mmru497 with different passwords that I obviously did not know. When I followed a link in one of the "so and...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Mate1.com - Missouri, Wright City - unauthorized withdraw from my visa card

Posted: 2012-12-28 by    willy2813
Complaint Rating:  100 % with 3 votes
Cancellation membership a.s.p; unable to reach them by phone. They have made and unauthorized withdraw from my visa card. Not sure how they got my card number, ill be changing my account with visa. Something needs to be done about this company praying on single people, thats just wrong.

Cancel membership and return the money you withdraw from my visa card or I will take legal action.
My email wtribley@msn.com...
Complaint comments Comments Complaint country United States, Missouri, Wright City Complaint category Credit Cards

Mate1.com - ?fraudulent site

Posted: 2012-12-23 by    B barbier
Complaint Rating:  100 % with 1 votes
I saw Mate1.com site on face book and as I have been widowed for 2 and retired for 3 years I thought it might offer me a chance to establish a long term friendship. I did not even compltete my profile and in fact chickened out at the last minute but for some reason I still got a list of women who were seemingly interested in my profile and I was asked to take a 3-day trial for £1.95; I thought I had nothing to lose. I noticed there were quite a number of girls in their 30's who were seemingly interested in my profile and I spoke to them on the Mate1.com site and most of them asked if...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Scams

Mate1.com - charged me after i cacelled

Posted: 2012-06-30 by    overcharged and pissed
Complaint Rating:  50 % with 2 votes
i tried the 3 day trial with mate1.com not only do they make it hard to cancel but if you call their support number you can only get through the one time then all you get is a message saying that all lines are busy you get to listen to about 2 minutes worth of crap music then nothing i stayed on the line for over an hour and still talked to no one now i have a 49.95 charge on my card this is a B.S. site out to scam what ever money they can get from you and the women have of them havent been online for awhile and the other one that say they are from the u.s.a. arent from here at all ....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Mate1.com - Unauthorized CC Billing

Posted: 2012-06-27 by    Larry P
Complaint Rating:  100 % with 3 votes
I accepted a 3-day "free" trial membership from Mate1.com in March. They requested a CC number for "ID" purposes. Without express authorization from me, on Marcg 8, 2012, Mate1 charged $49.95 to my VISA debit card, processed by CCbill.com, which I disputed with my bank. Then, after my bank refunded the transaction price, on June 11 Mate1 AGAIN processed the same transaction my bank cancelled!
Mate1 is treading on very shaky (AND SHADY!) ground. I am considering this latest transaction as fraudulent, and reporting Mate1's fraud to law enforcement through my banking...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Mate1.com - This is the worst of dating website

Posted: 2012-01-11 by    Beoglande
Complaint Rating:  67 % with 6 votes
This is the worst of dating website, after 3 days Trial Membership $1.95, they will charge $49.95 / month ( 30 days ) continually without notice, they take money from your credit card without your authorization, it is a great trap....
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Mate1.com - New York, Plattsburgh - taken money not authorized

Posted: 2012-01-03 by    NanaMary
Complaint Rating:  100 % with 2 votes
I asked for a three day trial and then cancelled but they went a head and charged to my credit card for full membership after I cancelled. I've tried to e-mail them, but it comes back, tried writting, no response, tried to call, they say thier closed. I don't know whatelse to do but called my credit card company and tell them and the BBB. I want my money back and the problem they created fixed....
Complaint comments Comments Complaint country United States, New York, Plattsburgh Complaint category Unauthorized Charges

Mate1.com - Stay away from this site like the plague

Posted: 2011-09-19 by    Domernike
Complaint Rating:  100 % with 6 votes
Like many so called dating sites, this is just another scam where they are looking only for money. I joined for free in July and almost immediately received notification of the many women who were interested in me based on my profile. Of course in order to contact them or receive their messages, I would have to upgrade which of course costs money. The comedy of it all is that since I joined, 172 women have sent me emails, but only one individual has viewed my profile. In addition, most of them do not even come close to what I'm looking for (simple things like age and distance from where I live)....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Mate1.com - NOT FREE

Posted: 2011-06-19 by    JoshT79
Complaint Rating:  100 % with 1 votes
The site allows you to create a "free" profile but does not let you do anything else without paying....
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Mate1.com - Nothing but scammers and very unfriendly women there

Posted: 2011-06-16 by    Ukli
Complaint Rating:  100 % with 2 votes
Nothing but scammers and very unfriendly women there if they are there, its a waste of time for guys, but at least the scammers will chat with me, I would get these messages in my email that this lady message me and I would message her back and none of them reply to me, I got to looking and some of those ladies have not been online for a very long time, so how did they send me a email...and the real ladies are stuck up I guess like most dating websites......
Complaint comments Comments Complaint country United States Complaint category Online Scams

Mate1.com - North Dakota - message retrieval

Posted: 2011-03-23 by    victorycc4
Complaint Rating:  75 % with 4 votes
Cannot get messages sent to me because of supposed tech. difficulties. Going on for 2 days now. Online ambassadors seem to be playing games, for what I do not know. I will be cancelling my service shortly and better not have problems with that as others are having. Seems to be nothing but a scam to get your credit card # and do monthly billing for bull service. Will be talking to legal council if this grap continues...
Complaint comments Comments Complaint country United States, North Dakota Complaint category Internet Services

Mate1.com - unauthorized withdrawals

Posted: 2011-03-11 by    rhianagreen
Complaint Rating:  94 % with 16 votes
cancellation membership a.s.a.p. im not sure how they got my card number but they have made unauthorized withdraws from my bank just found out so ill be changeing my account 3-11-2011 what a headache and the site really sucks, something needs to be done about this there praying on lonely single people, thats just wrong, what is the world coming to, cancel membership or i will take action.my e-mail is rhianagreen@ymail.com...
Complaint comments Comments Complaint country United States Complaint category Banks

Mate1.com - New Jersey, Perth Amboy - TAKEN MONEY OUT OF MY CREDIT CARD WITHOUT AUTHORIZATION

Posted:    JOHNNY E JONES
Complaint Rating:  100 % with 1 votes
I DID SIGN UP FOR A THREE DAY TRIAL ...THATS WAS IT ...THEN THEY TOOK 49 DOLLARS OUT OF MY ACCOUNT WITHOUT AUTHORIZATION...I CALLED TO SPEAK WITH A SUPERVISOR THEY WOULD NOT LET ME SPEAK TO AN SUPERVISOR ...I SPOKE WITH A JULIE AND A ERICA...I AM GOING TO A BETTER BUEAU BUNSINESS TO REPORT A SCAM GOING ON WITH MATE 1 .COM ...IF MY MONEY IS NOT PUT BACK ON MY CARD ...I CANCELLED ON RENEWED ON AUG 19 THEN CANCELLED ON THE 23 ALL I WANT IS MY REFUND BACK ...I WILL BE FILING A CLAIM AGAINST MATE 1 .COM IF I DONT HEAR FROM SOME ONE IN SEVEN TO TEN DAYS ...MY NUMBER IS .732-881-7792 JOHNNY E JONES ...I...
Complaint comments Comments Complaint country United States, New Jersey, Perth Amboy Complaint category Credit Cards

Mate1.com - Arkansas, Caraway - SEE MY COMMENTS DATED AUGUST 14 & 19 2010

Posted:    Edwin F Ramsey
Complaint Rating:  100 % with 1 votes
I see that I make a mistake by placing two complaints on the comment form. Please excuse my on sight, but I sure you will see why. I pray this issue will be resolved quickly. THANK YOU....
Complaint comments Comments Complaint country United States, Arkansas, Caraway Complaint category Other

Mate1.com - Arkansas, caraway - can not login

Posted:    Edwin F Ramsey
Complaint Rating:  33 % with 3 votes
I can not login after money was taken from my debit card. You`se send me email but I still can not get IN. NOW I ASK YOU TO CANCEL MY ACCOUNT & WIPE IT CLEAN. I wish to no longer to do business with mate1.com from this date forward August 14, 2010. THANK YOU...
Complaint comments Comments Complaint country United States, Arkansas, caraway Complaint category Other

Mate1.com - Ontario, Englehart - over charged

Posted:    jamimech
Complaint Rating:  100 % with 1 votes
I canceled & they are still billing my visa...
Complaint comments Comments Complaint country Canada, Ontario, Englehart Complaint category Credit Cards

Mate1.com - England, Greater Manchester, Manchester - overcharging

Posted:    bigbubbles1
Complaint Rating:  88 % with 8 votes
wish to close account not letting me been charged credit card amounts not agreed or autherisedby me one already taken for 34pounds others pending i signed up for 3 day trail and cant get off site also was told webcam for 5 pounds but charges pending for over 60pounds this isnot autherised and expect refunds how do u get contacted to sort this...
Complaint comments Comments Complaint country United Kingdom, England|Greater Manchester, Manchester Complaint category Credit Cards

Mate1.com - Charged after cancellation

Posted:    Telescope
Complaint Rating:  83 % with 12 votes
I subscribed for the temporary three day trial period. This was to cost only three dollars. In small print in back pages there is documentation that the subscription is renewed automatically. I took pains to check a box to indicate I did not want this done. But Mate1 ignored this and charged me a whopping fifty bucks for my first month's renewal. Unbelievable. I see many others have gone through similar experiences with Mate1....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

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