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Match.com Complaints Sorted by Date

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Match.com

Posted: 2008-10-06 by Kristen Chandler [send email]
Bad service
Complaint Rating:  0 % with 0 votes
Actually email correspondence with match.com:

Dear sirs,



I reached a customer service representative by the name of Robert and with the

approval of his supervisor. He informed me that they would correct the error and

I...
Comments United States Products & Services

Match.com

Posted: 2008-10-03 by SandraInCo [send email]
no matches
Complaint Rating:  0 % with 0 votes
I am a subscribing member. In 6 months I have only been matched with 2 men who matched my criteria. Met only 1-and he was only on here for a trial membership. All the other matches I receive each week-an average of 54 per week-do not match. They are either looking for someone who is younger,...
Comments United States Internet Services

Match.com

Posted: 2008-09-17 by Gretchen Ferreter [send email]
Match.com guarantee issue was finally corrected
Complaint Rating:  100 % with 1 votes
I reached a customer service representative by the name of Robert and with the

approval of his supervisor. He informed me that they would correct the error and

I would receive my next 6 months free as promised with my new expiration date

being 21Mar2008.
Comments United States Products & Services

Match.com

Posted: 2008-08-12 by Rhonda [send email]
Most paid male members are players
Complaint Rating:  100 % with 1 votes
I have had a profile on Match.com numerous times over the past 8 years and I have actually met a few guys while on it. However, even though I clearly state in my profile, and when I start talking with the men, that I am NOT interested in a frivilous affair or just dating for dating... that I...
Comments United States Online Dating Services

Match.com

Posted: 2008-07-15 by PCS [send email]
Fraud and scam
Complaint Rating:  0 % with 0 votes
When they say you can cancel your account, you're not really canceling, they inactivate your account and cancel the ability to renew. You can reach them easily and when you do they laugh at you. What kind of customer services is that. ALSO, they keep your credit card information on file...
Comments United States Products & Services

Match.com

Posted: 2008-06-07 by Lee [send email]
What customer service
Complaint Rating:  100 % with 2 votes
Match.com doesn't answer e-mails, won't post pictures as instructed and are no longer providing any customer service. You can't reach anyone by e-mail as my e-mail after e-mail went unanswered. After at least 10 ten tries to get them to post the correct pictures, I canceled my...
Comments United States Online Dating Services

Match.com

Posted: 2008-05-12 by Edward Morrow [send email]
fraud charges
Complaint Rating:  0 % with 0 votes
Charged for services that I never asked for and never received....
Comments United States Cars, Parts & Vehicles

Match.com

Posted: 2008-04-16 by Roland [send email]
Overcharged!
Complaint Rating:  0 % with 0 votes
As yet another of victim of match.com's disgusting business practices. To all who sign be warned. THEY WILL RIPOFF YOU OFF, WITHOUT YOU EVEN KNOWING IT. Match.com autosubscribes you to an auto renewing policy. Even if you are successfully unsubscribe you will still get billed. If you call...
Comments United States Online Dating Services

Match.com

Posted: 2008-03-31 by Catherine Elmore [send email]
unauthorized billing
Complaint Rating:  0 % with 0 votes
Match.com renewed my membership without any notice of the pending expiration date of my original subscription. They will not refund, nor pro-rate any portion of a six-month renewal that I neither consented to nor desired. I have filed a complaint with the Better Business Bureau and Consumer...
Comments United States Unauthorized Charges

Match.com

Posted: 2008-03-30 by Mark [send email]
violating user privacy
Complaint Rating:  100 % with 2 votes
MATCH.COM MAKES MONEY VIOLATING PEOPLE'S PRIVACY BY LISTING PEOPLE WHO HAVE ASKED TO BE TAKEN OFF THE SERICE - It appears that Match.com keeps users listed - and their profiles visible via RIM's Blackberry devices - in an attempt to boost the apparent number of subscribers. My girlfriend...
Comments United States Internet Providers
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