Complaint Rating:

If you want to be scammed MagicJack is the right company for you. They advertise your credit card will not be charged give a 30 date but they fail to tell you is your 30 free trial starts the day of your order and in two days they bill your cc the full amount they don’t have customer service...

Complaint Rating:

There is NO customer service at MagicJack. NONE. When you have a problem, and you WILL, you will have no help, because MagicJack has CLOSED their customer service department. Ain't no body there. You are just screwed....

Complaint Rating:

This device was totally inoperable. There is no one to talk to when you place your order, no one to answer if you want to return, and no clear info if you want to return it- you have to somehow find an order #, and delivery #, and you have no way to know what these are from your package, to...

Complaint Rating:

I have read a number of the complaints about the MagicJack and and I am in awe of the idiots that could not get them to work. I bought 1 MagicJack a year ago and installed it im my home (Charter Cable not DSL) and it worked immediately. I have subsequently purchased three more and I am using...

Complaint Rating:

I purchased a Magicjack in July of 2008 and it never worked properly. I spent countless hours of my valuable time trying to "troubleshoot" the problem. The customer care representatives didn't listen to my problems. They would give me automated responses. Over the period of a...

Complaint Rating:

I have a MagicJack which has not worked right for a long time. I have contacted MJ on their "Support Chat" page numerous times and each time went through a similar, long process with the "tech" only to end up being transferred to "a higher level of support" finally,...

Complaint Rating:

Here is my conversation with Magic Jack. They are a rip off/NOT UNLIMITED...


Please wait for a site operator to respond.

You are now chatting with 'Therese'

Your Issue ID for this chat is LTK419076552714X

Therese:...

Complaint Rating:

When I ordered I was advised on chat that the 30 day trial period starts from ACTIVATION. Just short of 30 days, I discovered that their "live chat" Link does not work, "link not available", then the MagicJack "live help" buttons send you on a chain of buttons that...

Complaint Rating:

Magikjack works only for a few days. After I got "error broken storage" message and both my MJ phone and my voice mail stopped working. Customer - no service is almost impossible to reach. You just keep chasing the icon "talk to live person" and it takes you to an other pop...

Complaint Rating:

1- Not customer service.Definitivamente, sin servicio al Cliente.

2- False International rates. Llamadas Internacionales, mucho
más caras, de lo anunciado.

3- Sending magicjacks, don' t order, and off course charging
costumer. Mandan extra...