Complaint Rating:

If you want to be scammed MagicJack is the right company for you. They advertise your credit card will not be charged give a 30 date but they fail to tell you is your 30 free trial starts the day of your order and in two days they bill your cc the full amount they don’t have customer service...

Complaint Rating:

I had ordered Magicjack off of their website. Once I received the device I realized that it would not work with my area code. Once I contacted magicjack; via their chat sessions. (Since they don't have a phone number you can call.) They insisted that I keep the device but could not tell...

Complaint Rating:

I purchased a Magicjack in July of 2008 and it never worked properly. I spent countless hours of my valuable time trying to "troubleshoot" the problem. The customer care representatives didn't listen to my problems. They would give me automated responses. Over the period of a...

Complaint Rating:

I have a MagicJack which has not worked right for a long time. I have contacted MJ on their "Support Chat" page numerous times and each time went through a similar, long process with the "tech" only to end up being transferred to "a higher level of support" finally,...

Complaint Rating:

Magicjack is not reliable and the company does not stand behind their product. I have spent over a dozen hours on chats trying to keep it working. After a host of changes to my settings that their agents walk me through I could get the unit working, but usually it would quit after a few days....

Complaint Rating:

Bad comm., bad quaitiy, and no resolution my contact with the company.6ae7e...

Complaint Rating:

When I ordered I was advised on chat that the 30 day trial period starts from ACTIVATION. Just short of 30 days, I discovered that their "live chat" Link does not work, "link not available", then the MagicJack "live help" buttons send you on a chain of buttons that...

Complaint Rating:

Magikjack works only for a few days. After I got "error broken storage" message and both my MJ phone and my voice mail stopped working. Customer - no service is almost impossible to reach. You just keep chasing the icon "talk to live person" and it takes you to an other pop...

Complaint Rating:

This is a chat log I had w/ MagicJack on 9/24/09. I felt it important that EVERYONE considering using this service be aware of their serious software & customer service problems. Buy at your own risk. This just proves cheap DOES equal a Sucky Service

Please wait for a site...

Complaint Rating:

MagicJack works well for me. Be aware you need a GOOD dsl or cable connection. Only problem I have is some static when I'm down loading or stream......