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MagicJack Complaints Sorted by Destination

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MagicJack - Queensland, Brisbane Metro Area

Posted: 2008-08-25 by AbulWaleed  [send email]
Magic Jacck communication services
Complaint Rating:  100 % with 1 votes
How can I get the services of "MajicJack" telephone services in Australia to call my family abroad. They have this service, but I do not!?

Waiting with best regards,
Thanks....
Comments Australia Telecommunications

MagicJack - Ontario

Posted: 2009-12-30 by   Holly2244
Rip Off!!
Complaint Rating:  0 % with 0 votes
magic jack is a horrible product!
I wouldnt suggest it to anyone.
Not only did I get this product online, only to find out that they didnt have canadian phone numbers, but when i contacted them through their support, they said that as soon as canadian phone number became available...
Comments Canada Other

MagicJack - Manitoba, Winnipeg

Posted: 2010-01-05 by   Deucecharmer
Magic Jack/ Blows
Complaint Rating:  0 % with 0 votes
I used my magicjack for 4 months then i had an issue with my headset. Magicjack sent me another unit that was going to be billed if i did not return the original one. Anyways the problem was the headphones not the jack.

Returned it and received confirmation the other day that...
Comments Canada Scam & Fake Checks

MagicJack - Québec, Montreal

Posted: 2010-03-01 by   notsatisfiedinmontreal
Service?
Complaint Rating:  0 % with 0 votes
It works fine for me, with 2 MAJOR exceptions...

#1 - "all lines are currently busy" ... this means you cant call out, and nobody can reach you (not even your voicemail) if you are trying to call during peak hours.

#2 - No customer service? When I click...
Comments Canada Landline & Home Phone Providers

MagicJack - Washington, Vancouver

Posted: 2009-07-18 by   Mark Driscoll
Does not work lousy customer service
Complaint Rating:  0 % with 0 votes
I bought Magicjack at a local Radioshack outlet. When calling, the answering party could not hear me repeatedly to several different callers. I got on line with customer service and, to make a long story short, after 8 customer service agents and nearly 9 hours on line with them, we still had...
Comments United States Telecommunications

MagicJack - Virginia

Posted: 2008-11-17 by DaveA  [send email]
scam
Complaint Rating:  75 % with 4 votes
I gues I perchased MJ in AUG and for about amonth and a half it semed to work good, after that I started to get an advertisement after I got a mesage that I need to plug in the mj into the USB port. I called what they called tech support and got the runaround, talked to three tech support people...
Comments United States Vacuum Cleaners

MagicJack - Virginia

Posted: 2009-03-23 by   Clzeus10
Unauthorized Storing of Credit Card Data for Future Charges
Complaint Rating:  100 % with 1 votes
This company illegally and without authorization stores your credit card information permanently in their databases. I found this out when I went to place another order of the product and found that it already had all my credit card data from the previous transaction eventhough I make it a point...
Comments United States Telecommunications

MagicJack - Texas, Houston

Posted: 2009-07-07 by   silence
service
Complaint Rating:  0 % with 0 votes
After frist year of service, was ask to continue an extra five years for good price.
Did, and paid with credit card .Then at start time of new 5 years.
NO service, or answer from website .And no phone # to contact them,
HUMMED!!! ( I Will Now Call Them CROOKS )...
Comments United States Telecommunications

MagicJack - Texas

Posted: 2009-04-30 by   dallasgal
horrid
Complaint Rating:  0 % with 0 votes
This thing is terrible. I ordered two, and one simply did not work. The one that operates is unreliable at best. Do not rely on the voice mail. It is not functional most of the time. The only true use for this device is to make outgoing calls on it. Other than that, it is absolutely unreliable....
Comments United States Consumer Electronics

MagicJack - Texas

Posted: 2008-12-30 by   BenClark
MagicJack is a RipOff
Complaint Rating:  100 % with 2 votes
I went to the MagicJack web site. They had an offer to try the MagicJack for 30 days without charge. I started filling out the order form. When I got to the last page, which very clearly said 'Confirm Order', I noticed that it said they were going to charge my credit card right away,...
Comments United States Unauthorized Charges

MagicJack - Texas, Coleman

Posted: 2009-01-12 by   RICHARD POPE
RMA PROBLEM
Complaint Rating:  0 % with 1 votes
I NEED TO RETURN THESE PRODUCTS THAT I HAVE RECIEVED AND IT NEEDS TO COME OFF MY CREDIT CARD AND REFUND IS DEMANDED I HAVE TRIED THE RMA PROCESS AND THERE IS A BIG PROBLEM AND WE NEED TO RESOLVE IT ASAP


THANK YOU RA POPE...
Comments United States Equipment Leasing & Financing

MagicJack - Texas, DeSoto

Posted: 2008-08-16 by Endless Majicjack Voicemail  [send email]
Continuous Emails about Voicemail MSGs
Complaint Rating:  56 % with 9 votes
I RECEIVED MAJICJACK ABOUT MARCH 25, 2008. THE FIRST PROBLEM WAS IT WOULD NOT INSTALL ON MY DELL DESKTOP COMPUTER. SO, TO MAKE SURE THE PRODUCT WASN'T FAULTY, I TRIED TO INSTALL IT ON MY LAPTOP. LO AND BEHOLD MAJICJACK WAS ABLE TO INSTALL ON MY LAPTOP COMPUTER. THE PROBLEM WITH THAT WAS...
Comments United States Other

MagicJack - Tennessee, Morristown

Posted: 2009-10-31 by   donald218
product failure with no response to my complaint
Complaint Rating:  0 % with 0 votes
I purchased a magic jack phone apparatis and ever sense i got the thing it has failed 90% of the times i tryed to use it.I contacted the technical support and they put on some kids who know nothing about the thing, I want a new one because this one is bad, I informed them if they did not send...
Comments United States Consumer Electronics

MagicJack - Tennessee

Posted: 2009-10-26 by   BigRedTruck
Credit Card Charged/ Funds on
Complaint Rating:  0 % with 0 votes
I did...it says on the site, in nice big letters..."your CC will not be charged for 30 days" It does not say anywhere "the funds will be put on hold for the 30 days". Then when you want to cancel it, it will take an hour. Then they can do it. THEN when you get a new person,...
Comments United States Unauthorized Charges

MagicJack - South Carolina

Posted: 2008-11-22 by Paul  [send email]
Not reliable
Complaint Rating:  100 % with 1 votes
Magicjack is not reliable and the company does not stand behind their product. I have spent over a dozen hours on chats trying to keep it working. After a host of changes to my settings that their agents walk me through I could get the unit working, but usually it would quit after a few days....
Comments United States Telecommunications

MagicJack - Pennsylvania, Reading

Posted: 2009-08-12 by   dickfrank
Does not make a connection
Complaint Rating:  0 % with 1 votes
I've had MagicJack for a year now. My credit card was charged for my second year. I have a dial tone but when I dial a number I lose the dial tone and it will not make a connection...
Comments United States Other

MagicJack - Pennsylvania, Audubon

Posted: 2009-04-09 by   elizabeth lobo
over charge
Complaint Rating:  100 % with 1 votes
Overcharge 5 times 4 -59.95.95 cent and46.90 -13.05 on my bank statement, I cancel on internet, and try my phone has a ansewer service. Want to speak to contomer service....
Comments United States Scam Contests

MagicJack - Oregon

Posted: 2009-09-25 by   asdf987asdf
Customer Service
Complaint Rating:  0 % with 0 votes
This is a chat log I had w/ MagicJack on 9/24/09. I felt it important that EVERYONE considering using this service be aware of their serious software & customer service problems. Buy at your own risk. This just proves cheap DOES equal a Sucky Service

Please wait for a site...
Comments United States Telecommunications

MagicJack - Ohio, Union

Posted: 2009-08-09 by   dennysmith
ripped OFF
Complaint Rating:  100 % with 1 votes
This is whats wrong with AMERICA magic jack is nothing but a scam why does our goverment let people scam Millions of dollars before anything is done about it ...I hate our goverment MORE & MORE everyday Its time to step-up and do your jobs A S S H O L E S....
Comments United States Mobile/Cellular Service Providers

MagicJack - Ohio, Youngstown

Posted: 2010-01-12 by   shahid ahmed malik
delivery/tracking problem
Complaint Rating:  0 % with 0 votes
I ordered two Magicjacks through internet using my visa credit card from Pakistan with delivery to be made at my permanant residence at 1156 trails edge youngstown ohio 44425 having telephone number 330-759-9659. The transaction was made some 15 days ago. The order number was printed but somehow...
Comments United States Telecommunications
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