Complaint Rating:

Magic jack is a scam i would not recommend this product i would not put anyone through this *** *** junk and having that little girl lie for them on site shame on you magic ***. They need a law suit on them and especially no phone number for customer support they must not like it either for...

Complaint Rating:

I ordered this from a TV ad on 5/15/08 which stated that you had 30 days to use it before being charged. I was charged immediately in the amount of $47.90. I finally received the Magic Jack and it does not work on my computer. There is not a telephone number for the company with the package...

Complaint Rating:

THIS COMPANY SCAMMED CUSTOMER. NEVER PAY WITH YOUR DEBIT CARD OR ELSE YOU ARE OUT OF LUCK.
HERE IS THE LINK TO NEWS REPORT: http://www.wptv.com/content/specialreports/story.aspx?content_id=57bce2bd-41bf-47e9-9fbd-cee879d2d64c...

Complaint Rating:

Lets start off by saying Please save yourself the head ache DON'T BUY this product. The entire infomercial looks and sounds great but they don't tell you upfront is that its really not a 30 day trial but rather a 15 day trial cause after 15 days they charge your credit card like they...

Complaint Rating:

There is no customer support to let me know how to return this device. It didn't work and slowed down and damaged my computer. They claim an easy return but unable to return... Can you help me to get a return address?...

Complaint Rating:

Magic Jack does not have a customer service rep when you call, they try to force you to order on their hotline. They tell you it works with DSL, sure, it does, but you still need your phone service to use your DSL, therefore, you still have two bills. one for their product and one for your dsl....

Complaint Rating:

magicJack is Misleading, Does NOT provide the quality of service that it advertises and the customer support is far below the poor perfomance of the device itself!!!

I purchased the *magicJack on the go from a Walmart store and was on my way to majicJack bliss so I thought, What...

Complaint Rating:

Shame on Magic Jack for the Scam they have unvailed upon it's own people of America. My complaints are justified and real. I fell into their pack of lies and this is the result:
1. Customer service sucks
2. Live help does not exist, when you click on it, it just goes to a...

Complaint Rating:

The magic jack never worked as suggested just by plugging into my computer. I had to start the program. After several months of use it no longer worked at all. I spent nearly 10 hours of time with there four different on site live agents ... the last one named Crissa and they could never get...

Complaint Rating:

As far as i am concerned stay away from this garbage, couldn't receive calls no caller id., tried it on two computers still wouldn't work they don't even have a phone number to contact them, that should tell u something i have sent it back now will wait to see if the money goes...