Complaint Rating:

I had received an email to try a teeth whitening produce for "free". It cost $4.99 for shipping, which also was a rip off because if was a tube that weighed nothing. I was online checking my bank account this morning and found that they had debited my account for $88.97, without permission...

Complaint Rating:

Please cancel my order immediately. At no time was I aware of any repeat ordering program. I simply requested your "free" sample. You were not authorized to send monthly orders and bill me for $88.97. Along with cancelling my order immediatly, please put through a FULL REFUND to my...

Complaint Rating:

I return 3 unopened packages and they are only willing to reimburse me for one refill. I sent the package via USPS first class and cetified so I have the name and signature of the employee who signed for and received the package. His name is Jason Sparks and they received the package of 2/12/09....

Complaint Rating:

I tryed a free trial, then after getting it I cancelled, so not to get charged and sent another. They sent me the product and charged 88.97
to my bank account. I called the number and the guy told me all I need to do is send the product back. After 3 weeks now I have not been credited...

Complaint Rating:

This company offers a sample for the price of postage, then requires a person to check the terms and conditions which require searching for a double asterisk and looking at another page. If you assume that there will be no problem with the terms and conditions, you are wrong. They require you...

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I ordered on a trial basis one time only-Now I keep getting this and I am being charged. Unable to cancel. Scam...

Complaint Rating:

I am writing this email to make an official complaint. I accepted the free trial offer for the whitening trial offer. I have made numerous attempts to contact LuminousBrites company by telephone to cancel prior to the ending of the trial period to avoid future receipt of the product. However,...

Complaint Rating:

This company should be investigated. It is a complete scam, preying on the public's willingness to get a trial offer and then scaming $88.00 in 2 immediate shipments. Their advertising is misleading and their customer service to return or cancel the product is non-existent and impossible...

Complaint Rating:

I HAVE BEEN BILLED $88.97 FOR PRODUCT I DID NOT ORDER.
THE PRODUCT WAS SENT TO AN ADDRESS WHERE I DO NOT LIVE. ALL ATTEMPTS TO GET RETURN AUTHORIZATION HAVE BEN FUTILE....

Complaint Rating:

I tried their promotional product on 12/2/2008 and was not impressed then on 12/03/2008 I noticed that they had charged 88.00 to my account for the kit. I notified by email that I had not authorized the purchase and when I received a pkg from them 2 wks later I sent it back as delivery unaccepted...