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The good, the bad, and the ugly - discover what customers are saying about Lugbuy

Welcome to our customer reviews and complaints page for Lugbuy. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lugbuy.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lugbuy's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Lugbuy, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Lugbuy. Your feedback is an important part of our community and will help others make informed decisions.

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1:15 am EDT

Lugbuy Ordered 3 months ago and still nothing!

I have ordered two items from Lugbuy over three months ago and received nothing yet! One day they just stopped replying to my messages and I still have no information about my order and have no idea where it is and when it will arrive! Yesterday I went to their website and it was not working. Thought it was a bug or something, but today I tried again and there still is no access! Was Lugbuy closed or what? Or maybe they just blocked me, I don't really know, but it seems like they decided to keep my money. Avoid!

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10:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lugbuy They are cheating buyers

They are realy cheating people . I purchase a coffe maker from lugbuy .And I payed with credit card. Next day, they sent me an email that :"Sorry We have to add 22 USD for Shipping .If you dont want you can cancel or order" .
Then I said " Ok I want to Cancel it pls refund me " .they said ok . I waited one week, but there is no refund 2 week no refund .I contact to them and they said : "Our credit card refunding system has a problem, we will refund you asap." 3 weeks :no refund .4 week no refund. I said "Where is my money" .They said "it is in refund queue" . 2 Months later I sent another email about what happend to my money ?
They said "SORRY WE CAN NOT PAY BACK OVER THAN 60 DAYS WAITING.IF YOU WANT YOU CAN PRESENT A CASE !"
What a Heck!. They r waiting and they r blaming me !.
This is an another type of robbery .
SO PLS DONT BUY FROM LUGBUY!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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