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Yesterday afternoon my husband and I went to Loew's to get a small shade for our newly refurbished kitchen. This simple purchase took us about an hour and a half to be completed. We were amazed at the attitude of the associates. We wanted to know if certain small lamp shade on display came...

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My husband and I visited the Lowe's in Rancho Santa Marquerita, CA to purchase a gas grill. When we arrived we looked at the grills outside the store and then went inside and looked. We were ready to make a purchase and waited and waited and waited some more while there was a group of...

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I purchased 8oo square feet of Pergo flooring and paid to have Lowe's install it. I found out after the fact that Lowe's contracts out the installation services. The "installation team" that came to my house was very unprofessional. They did not show up on the day that...

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We are an Installer for Lowe’s. Lowe’s Installers are base on score of 89% or better. We have a 95%-98% overall score. We don't want to work for Lowe's much longer.

Lowe's has a rotation to make it fair for Installers to get a fair share of work from...

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We purchased a BBQ grill at Lowe's and they scheduled the delivery for yesterday morning. When it hadn't arrived by 2:00 pm, we called and were told it had been put on the 2:00 pm truck. When it hadn't arrived by 7:00 pm we called the store manager and were told it had been...

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I went in to purchase exterior primer and paint. Saw a sign taped to a pole advertising Olympic Zissner 1-2-3 Primer (paint) on sale till June 1st. There was no one behind the paint counter. Two guys were stocking shelves in the middle aisle behind the paint pen. I asked for their help. They...

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I contracted with Lowe's to have a roof installed in 2005. They in turn contracted the work to a roof installer (failing to adequately check his credentials). The roof installer hired by Lowe's in turn hired another contractor to install my roof ("Subcontractor"). The Subcontractor...

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When buying a frig Lowe's promised to hook-up the new ice maker to the existing line. It also clearly states on their website that they provide this service ( www.lowes.com/lowes/lkn?action=pg&p=ApplianceAdvantage ). The delivery was late, the delivery person had a bad attitude when...

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Lowe's customer service desk in Burbank, California is terrible! The staff behind the counter need a thorough course in "Customer Service." While waiting in line at the customer service desk for 25 minutes, another mini line was started and now it was my turn to get some help...

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Don't get a Lowe's credit card. I had one that I paid on time every single month before the due date of the 7'th. However, when I received my bill this month, I had a $30.00 late fee and my interest rate was raised to almost 23%! I had paid my bill on the 5'th of the month,...