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LivingSocial.com Complaints & Reviews

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LivingSocial.com - Texas, Austin - Coupon - won't refund service not provided

Posted: 2013-05-24 by    ccrios
Complaint Rating:  0 % with 0 votes
A Christmas present for 2 Hot Air balloon rides were purchased - this company is siting their pilot was hurt and now cannot provide the service the coupon was purchased for, Sara said they don't know when they will be able to offer this - but the coupon can be used next year if and when they start flying again. I had two leave several messages in trying to book this event and finally when I called back to back days to get them, this is the story I was told. Sara said I could contact livingsocial.com and they said a refund would be given if I did not want to try and wait. I contacted livingsocial.com...
Complaint comments Comments Complaint country United States, Texas, Austin Complaint category E-Shopping

LivingSocial.com - California - SCAM

Posted: 2013-05-11 by    hatelivingsocial
Complaint Rating:  0 % with 1 votes
Their website said I had until the charge processed to cancel. I found out immediately that the hotel had a better "deal" that was cancellable on their own site (and also that it was not the correct hotel for my conference!) and tried to cancel. Livingsocial website took me about an hour to get through - they would not cancel the transaction and actually charged it on an EXPIRED card! They will not extend any credit and don't care that the card was invalid - told me to take that up with the credit card company.
They are AWFUL! They do not care about customers at all. Groupon...
Complaint comments Comments Complaint country United States, California Complaint category Online Scams

LivingSocial.com - Dont buy a voucher there - save yourself losing your money

Posted: 2013-03-25 by    LeisaD
Complaint Rating:  100 % with 2 votes
I used to be such a fan of this company. After joining about 2 years ago, I would just buy, buy, buy it must have been a couple hundred of vouchers over the past two years. I loved it - I was getting such a good deal on each item and back then when the merchant went out of business or didn't honor the deal, LivingSocial customer service was wonderful about helping to resolve or refunding the voucher. However, over the last 6 months (was it a change of management?) they have gone from a nice company to the WORST place you can buy a voucher from. Their customer service stinks - they use not common...
Complaint comments Comments Complaint country United States Complaint category Online Scams

LivingSocial.com - The whole thing was very deceptive

Posted: 2013-02-06 by    Jiubeke
Complaint Rating:  0 % with 0 votes
I bought a spa voucher... the whole thing was very deceptive because it was advertised as a couple's day at the spa...but none of the services were actually done as a couple. For all I know that was the spa's advertisement, though, and shouldn't blame LS from that. However, we had a multitude of other problems with the spa, so I tried to submit feedback and request a refund (even if it was just partial). Not only did I not get a refund, I didn't even get a "We're so sorry" or ANY sort of response from them!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - Their customer service is ZERO

Posted: 2013-02-06 by    Grikke
Complaint Rating:  0 % with 0 votes
Absolute RUBBISH!!! Bought a deal, had a problem with it. have emailed and called. No reply whatsoever... complete rip off! $60 down the drain.. There customer service is ZERO!! Stay away from this company!!!...
Complaint comments Comments Complaint country United States Complaint category Online Scams

LivingSocial.com - refund

Posted: 2013-01-25 by    Deggs.m
Complaint Rating:  100 % with 1 votes
Hello
i bought a present for my mother from a deal site livingsocial.com, it was a three piece swarovski jewellery set, the third party site was neverlandsales in which the jewellery was being sent from.
I have never received this item which i bought in October 20th 2012, it has still not arrived it £20.00 it was part of aChristmass present.
I first filed a complaint inNovemberr requesting where is my item, i have sent livingsocial.com about 20 emails many times there is no response or i get an email saying we are dealing with your case as fast as we can and then no more.
Complaint comments Comments Complaint country United Kingdom Complaint category Jewelry & Watches

LivingSocial.com - I would urge every merchant out there to stay away from Living Social

Posted: 2013-01-25 by    Jerek
Complaint Rating:  100 % with 2 votes
I'm writing as a merchant not a customer. I have run two deals with Living Social and my last experience was beyond disappointing. My first experience was average but did good numbers, and they gave me the split I wanted and paid as per the agreement we had. Over a year and a half later, I have dealt with all the big names (Dealfind, Groupon, Team Buy), and decided to give them a try based on the vibe I got from the local rep who came to talk to me.
We agreed on a deal and price and a split that I found satisfactory. From there on in it went downhill. On the first day after fielding...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - I rang living social for a refund to be told that they don't give refunds

Posted: 2013-01-22 by    Sheba
Complaint Rating:  0 % with 0 votes
Bought a voucher for 4 for a meal, couldn't get in as they were fully booked until the end of the promotion. I rang living social for a refund to be told that they don't give refunds and i should have read the small print that states 'subject to availability' . In other words they sell you a voucher which you cannot use if the restaurant is too busy, you pay for it and its hard lines if you cannot use it! FURIOUS!!! NEVER HAVE THIS PROBLEM WITH GROUPON!!!...
Complaint comments Comments Complaint country United States Complaint category Online Scams

LivingSocial.com - No response from the vendor despite multiple attempts

Posted: 2013-01-22 by    Astara
Complaint Rating:  0 % with 0 votes
I bought a voucher, tried to redeem it, no response from the vendor despite multiple attempts and LivingSocial refuse to refund me despite not being able to point out in their T's & C's why they don't have to. Their "Customer Service Director" (Arti Morarji, apparently) doesn't even have a phone number or email address. Laughable. Don't use them....
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - They describe something as a deal just to pull peoples' money

Posted: 2013-01-21 by    Disface
Complaint Rating:  0 % with 0 votes
They describe something as a deal just to pull peoples' money. Once when they have your money, you cannot do anything, their customer support is a burlesque.

I had to give up from over $100 that I threw into their "deals". I spent a lot of money on deals at another websites and my experience with another companys like Groupon is mostly positive....
Complaint comments Comments Complaint country United States Complaint category Online Scams

LivingSocial.com - Check out the vendor and don't be flexible on dates or you won't get a refund

Posted: 2013-01-18 by    Carbonium
Complaint Rating:  0 % with 0 votes
Check out the vendor and don't be flexible on dates or you won't get a refund!

I bought a voucher which the vendor was unable to honour within the time frame as they were moving premises. They offered to rebook in the New Year but when I went the new premises were temporary and freezing (it was for a massage). I emailed Living Social twice for a refund but got no reply and when I called I was told that as the voucher was expired I was not covered. I explained that this was not my fault as the vendor was unable to honor the deal within the time but was told I should have...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - You have no right to humiliate your customers and treat them like a second class citizens

Posted: 2013-01-18 by    Ordenr
Complaint Rating:  0 % with 0 votes
So according to Livingsocial if you get a voucher you have a week to refund. Eventhough the vendor you bough the service from is not availabe to do the service for a month. And eventhough the same vendor stoods you up, humiliates you and discriminates against you based on your origins. That's exactly happened to me. The vendor stood me up and she said she didn't call because I'm foreign and I don't speak Enlish. I speak enough English to understand. An absolutely humiliating experiec where Livingsocals says "you've sold your soul to us, just take the crap and shut up....
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - My wife promised to never buy anything else from Living Social

Posted: 2013-01-18 by    Sinive
Complaint Rating:  0 % with 0 votes
Terrible customer service. My wife paid for a weekend at a bed and breakfast through Living social. When she contacted the B&B to make reservations, the owner said they were completely booked up through the dates in the original offer but they would honor the deal for a period almost a year from now (but won't book anything till then). My wife then tried to get a refund or credit from Living Social because the B&B was unable to complete the original contract. No help from Living Social and we are probably out the money at this point.

My wife promised to never buy anything else...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - No service and no refund - isn't this illegal

Posted: 2013-01-17 by    Tyoper
Complaint Rating:  100 % with 1 votes
These guys sell vouchers without any apparent vetting of the service or product provider. Have spent a month trying to contact the supposed provider of the cleaning service that I have purchased and heard nothing back. Contacted Living Social and they will not refund my money! No service and no refund - isn't this illegal!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - I do not recommend anyone to spend a dollar with this living social company

Posted: 2013-01-15 by    Jobele
Complaint Rating:  100 % with 1 votes
I would love to go for a air balloon ride and Living Social was selling vouchers for Dream Adventures USA. I bought 3 vouchers, $175.00 each, which were going to expire by the end of the 2012 summer. My husband, friend and I were very excited to enjoy it. I contacted the company and was informed that they did not have any time available at that time. They would call me back to arrange a time as soon as they have anything open. They called me back, a couple of times, offering me crazy times, like 6 am on a monday or 8 pm on a sunday. By the end of the summer, the lady from Dream Adventures USA told...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - This situation was a complete scam

Posted: 2013-01-11 by    Cremone
Complaint Rating:  0 % with 0 votes
Living Social
A Touch From The Soul
60-Minute Full-Body Massage with Mini Facial

This situation was a complete scam. This person is a massage therapist and I could never talk to her on the phone. Her voicemail redirected everyone to her website and after repeated left messages, she never returned my calls. On the day of my appointment she sent me a "text message" stating that my appointment had been cancelled and needed to be rescheduled because she had lost her lease. I found out there were many negative remarks on her website and I wanted a refund. After...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - You'll never see a penny from me again

Posted: 2013-01-10 by    dumuzzu
Complaint Rating:  100 % with 1 votes
I have lived around Portland Oregon most of my life, and Salishan Resort just outside of Lincoln CIty on the coast was always rumored to be an elegant, upscale resort. I've always thought of going there, but never got around to it. So for Christmas this year, I picked up a "Deal" from LivingSocial for two nights in a "Premium Room" as the primary Christmas present for my Significant Other. She's been aching to get out of the house and out of town, so I thought this would be just the ticket. This photos of the rooms in the advertisement for the "Deal" were...
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - Terrible business practice, stay away from them

Posted: 2013-01-09 by    Scazze
Complaint Rating:  0 % with 0 votes
Terrible. I couldn't print out my voucher for Tix I purchased. I contacted them for help and they didn't get back to me till after event. I gave them 4 days. They would not issue refund stating it had to be done within 24 hours. What? They are in the wrong and won.t own up to it. Terrible business practice. Stay away from them....
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - The people running the trip are just college kids with no real adult management and no resources to solve problems

Posted: 2013-01-08 by    Pikrune
Complaint Rating:  0 % with 0 votes
My daughter signed up for the Hunter Mountain ski trip. She got up at 5 and although she was early for her bus, there was no seat for her. All of her friends, who arrived either at the same time or later, got seats. The people running the trip are just college kids with no real adult management and no resources to solve problems. They just sent the unlucky people, all of whom got up at the crack of dawn, home....
Complaint comments Comments Complaint country United States Complaint category Internet Services

LivingSocial.com - I bought a voucher, but their partner company wouldn't contact me

Posted: 2013-01-07 by    Lapiker
Complaint Rating:  0 % with 0 votes
I bought a voucher, but their partner company wouldn't contact me. And they refuse to refund. Basically I paid for nothing....
Complaint comments Comments Complaint country United States Complaint category Internet Services

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