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CB Utility Services Review of Lhp Power, Luxury Home Products, Solar Energy Store
Lhp Power, Luxury Home Products, Solar Energy Store

Lhp Power, Luxury Home Products, Solar Energy Store review: Solar Panels Fraud 90

K
Author of the review
12:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

They advertise solar panels as being approved for CEC rebate and 250Watt output but supplied me with 160W panels, not approved for rebate and 24 volt instead of 12Volt as ordered. They do not respond to emails or letters once the scam is exposed. They do not tell the truth on the phone. They are totally crooked. Consumer affairs in Victoria were useless. Asic does nothing. I am now going to apply for VCAT small claims hearing which will cost me.

Many people have been ripped of by this scummy business. I woulld like to get up a posse of their victims to deal with these creeps while they are still around. Please contact me on [protected]@live.com.au if you are willing to join in an action. I have no car but I can go to Sydney by train. I am a pensioner and they have taken me fort over $3000 which I have to pay back at high interest to the nab. Australia has no viable consumer protection system. We'll have to help ourselves.

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Update by Kay Schieren
Nov 25, 2011 12:24 am EST

Hello fellow victims - I've just been awarded $3000 by VCAT after a hearing which the LHP Power (the respondents) persons did not attend. I feel that my chances of collecting my award are very minimal. You best visit them with a posse of friends and some persuasion equipment before they disappear. I am the person who posted the original item on this site. Very good luck to you - I am Kay on kasch@live.com.au if you need some moral support.

Update by Kay Schieren
May 05, 2012 11:54 am EDT

This must be a lhp representative being facecious - pretending to be the ###ed aussie can be a good way to close a discussion.
Rationale - who would respond to that lot of meaningless bull?

Resolved

The company did nothing - I obtained a garnisheer order from the local court in Blacktown NSW and had $3083 taken out of LHP's bank account by the ANZ in Bairnsdale Victoria, who mailed a lovely check to me. The amount had been decided on by the VCAT tribunal during a hearing where I represented myself, but LHP did not send a representative. It required a good record of communications, receipts, and a statement by a licensed installer and patient persistence. Very satisfying.

90 comments
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lawyerchick
Brisbane, AU
Sep 07, 2014 12:43 pm EDT

Yes, they run a professional scam, I was also a victim of their fraudulent business and I after several e-mails, phone calls and filed complaints to ASIC and FTA I have found that this criminals know well how to manipulate the system to get away with their criminal activity. After seeing so many cases, I think this is not a matter of Consumer Laws anymore, this is a professional criminal organisation and the Australian Police have to start getting involved.

I haven't pursued this route yet as I thought the Police would refer me back to the FTA, however I think is time to get some interest from Crime Stoppers to investigate them, this people have to pay jail time.

Just so you know, LHP.net.au have changed their name and perhaps their address, I have seen some of their products on Bargains Online, they seem to trade under different names so watch out!

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Leanne Slaney
Newcastle, AU
Mar 12, 2014 3:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, I have been taken by LHP too. I ordered a 250 w solar panel plus a 30 amp regulator and so have received a solar panel no regulator. Now I am not sure what size panel I have. Yes since Sept 2013 have been told this has an ETA of two weeks. I have been told this every two weeks. Silly me! Leanne

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Graham.B
, AU
Jan 30, 2014 6:45 pm EST

I bought a 160W folding solar cell on ebay for $150 + $30 delivery from sales-24-7
All I ever got from them was a FAKE tracking No.
I lodged a dispute with ebay & left negative feedback..
I lost the dispute & ebay removed the negative feedback. Ebay did not check that the tracking was FAKE
I appealed the decision with ebay & won.
I received a courtesy refund of $180 from eBay International AG to my PayPal A/C.
I did a chargeback on my credit card & $180 was refunded to the card as well.

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Rudy Lag
, AU
Aug 17, 2013 12:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

camper201957 i bought a 200 watt solar panel 21/01/2012 only installed it on my ute 4 months ago wondering why my waco was sending battery flat got it tested 1 week ago lucky to be a 80 watt tried ringing no response

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eeree
Willow, US
Jul 05, 2013 8:40 am EDT

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Dogtown
Tharwa, AU
May 30, 2013 6:22 pm EDT

I was ripped off over a year ago by Solar energy and have now just received an email from IPO Interproducts online and it looks suspiciously like Solar energy and LHP. Not confirmed as I see no complaints about them but be aware.

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Tasilee
Carlton, AU
Mar 19, 2013 8:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

LUKEs: I think you may be referring to rv4x4.com not rv4x4.com.au. The former states on their web site that they have no links with the Australian company. I found the people on the end of the phone at [protected] rude or just plain obstructionist in the extreme. I have now sent Australian Air Express to the address 3 times and each time, rv4x4 say they know nothing about the pickup, even when the courier quoted my order number, and I have sent emails and had called them. My generator still in theory doesn't exist, but my MasterCard says otherwise.

They are a scam, plain and simple.

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LUKEs
Wedowee, US
Mar 19, 2013 6:09 pm EDT

I have purchased items from this company also
there was a delay and I got really peed off at them I guess reading this junk on the net fuelled my anger however they were helpful in tracking the item with the carrier
the item was sitting in the local depot with the stupid lazy couriers they did not give us a card or any notification re delivery
I also gave them a hard time over the phone after I read these notes
however I would like to apologise for giving there staff a hard time as it was not there fault at all they were very helpful and great to deal with I would recommend them to all my friends and anyone that would listen

Regards Luke

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Tasilee
Carlton, AU
Mar 12, 2013 6:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I posted this to a separate thread () but repeat it here to 'maintain the rage'-

I ordered a portable electric generator (2kva pure sine wave - $514) on January 7 from www.rv4x4.com.au who have the SAME office address (Unit 5, 110 Station Street Seven Hills, NSW) and to date, have never received the goods. After over 10 phone calls and emails, I have had no satisfaction at all. They use delay tactics and basically appear to be lying. On one call, they said that the generator was returned to Sydney as no one was home. I had no notification of this. I work from home and had no delivery and nothing in the mail box to suggest a missed delivery. I then paid $135 to Australian Air Express to pickup the generator from the Seven Hills address but no pickup was achieved due I believe to rv4x4 refusing knowledge of the order. rv4x4 have been totally unhelpful on resolving this issue. They have my money and I have nothing. I have lodged a complaint to NSW Fair Trading but hold little hope of the authorities of closing down this group of companies that are obviously taking a lot of people's money with none of the advertised goods delivered. I'm keen to do what I can to see this lot behind bars.

I have also just submitted this thread to http://aca.ninemsn.com.au/feedback.aspx in the small hope that they will pursue this bunch of criminals.

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Mar 12, 2013 5:45 pm EDT

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Curlymaestro
Redbank plains, AU
Mar 11, 2013 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I too have been stung by these ###. Bought an 80l fridge freezer from last years tinnie and tackle show at Brisbane. Took them 3 months to send it to me and now it is faulty and they are no help at all. I even went to Consumer Affairs and they were no help at all. They could not get on contact with them so told me they couldn't help me. Good to see us consumers are getting looked after by the government department that is supposed to help protect us!

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Terryoop
k, US
Feb 28, 2013 7:22 am EST

means the (change of ownership), as soon as you supplied the required information, the affidavit will be obtain in your favor and the contact of the bank director will be giving to you so that you can contact with him for the fund transfer, your doubt or delay to respond will give us the chance of seeking another humble and dependable person that will accomplish the divine project, this message is written by me the staff nurse, only me and the director where the fund is deposited is aware of this issue, may the Almighty God bless you as you accepted and assured wholeheartedly to work in the farm of God.

http://arthropodecology.com/2012/08/24/notes-from-the-field-yukon-wildlife-part-3/#comment-698
http://116vs.ru/index.php/gostevaya-kniga?start=3500
http://blogs.thescore.com/mlb/2011/01/27/add-jonathan-broxtons-head-to-joe-torres-mantle/

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Terryoop
k, US
Feb 28, 2013 7:22 am EST

http://workingfromhomekit.net/later.html

means the (change of ownership), as soon as you supplied the required information, the affidavit will be obtain in your favor and the contact of the bank director will be giving to you so that you can contact with him for the fund transfer, your doubt or delay to respond will give us the chance of seeking another humble and dependable person that will accomplish the divine project, this message is written by me the staff nurse, only me and the director where the fund is deposited is aware of this issue, may the Almighty God bless you as you accepted and assured wholeheartedly to work in the farm of God.

http://arthropodecology.com/2012/08/24/notes-from-the-field-yukon-wildlife-part-3/#comment-698
http://116vs.ru/index.php/gostevaya-kniga?start=3500
http://blogs.thescore.com/mlb/2011/01/27/add-jonathan-broxtons-head-to-joe-torres-mantle/

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Terryoop
k, US
Feb 28, 2013 7:21 am EST

We want to narrate about our motive of been in contact with you, before the death of her husband they have in mind of building a charity Foundation, there is an amount worth of $2.5 Million (Two Million Five Hundred U.S. Dollars) that was deposit by her husband in a Finance Institution which we will inform you after we discovered that you are faithful and capable to accomplish the great assignment, recently her Doctor said that her days is limited due to breast cancer and stroke sickness, now having knew her health condition she decided to seek for a competent reliable person or a God fearing organization to donate the fund, who will never betray the trust, the purpose of this fund is for the propagation of God‘s work and Charity services, that is building of churches, hospital and clinics, helping the widows and Orphans, old aged people also people with HIV AIDS who can not afford to pay for their medical treatment, any other thing in relation to
God‘s wish is also accepted but not for war, terrorist purposes.

This paragraph is very important, this transaction don't need any telephone communication due to the illness of our sick sister also combined with the presence of her husband's relatives that are always around her movement, for this reason you are also advised to keep this matter very confidential between us and God until the fund is transfer to your bank account, why this decision is because her husband warned her seriously before he died not to let his family members to know anything about this fund, her husband took the decision because his family refused to worship God and chose to worship idol, that is the reason he decided that effort will be used for the work of God though his family had succeeded to retrieve all the land properties and business from our sick sister after the death of her husband, the word of God said that blessed is the hand that give than the hand that receives, my sick sister made me to understand that she is not afraid of
death since she know that by the grace of God she will rest in the bosom of God after she died, and she always encourage herself with this bible verses that says, "the Lord God will fight our case and we shall hold our peace" (Exodus 14 VS 14).

If you accepted all we narrated and convinced that you will be capable to fulfill this great assignment, you are required to send as follows, (1) Your full names (2) Your full home and country addresses (3) Your Photograph, that we will use for the affidavit which means the (change of ownership), as soon as you supplied the required information, the affidavit will be obtain in your favor and the contact of the bank director will be giving to you so that you can contact with him for the fund transfer, your doubt or delay to respond will give us the chance of seeking another humble and dependable person that will accomplish the divine project, this message is written by me the staff nurse, only me and the director where the fund is deposited is aware of this issue, may the Almighty God bless you as you accepted and assured wholeheartedly to work in the farm of God.

Yours sisters in Christ,
Sister Ruth on behalf of sister Martha Simon.
Donation for the work of God, from sister Martha Simon

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joder
Perth, AU
Feb 17, 2013 7:37 am EST

rip of IDIOTS ! our dispute is over a generator that we ordered aug 2012 we got assured it would be here before we left for our road trip, so we told them we want a refund still waiting to this day ! so many phone calls and emails .now going through court.

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urmuda77
Picnic Point, AU
Feb 15, 2013 12:19 am EST

They are on ebay as sales-24-7, oz.home.plus, vc-master, victoryequip, broad.online, deartoday, bob-bargain, pamcoe, pam-tech, overlandersales, epic deals and epic-product

They have the websites lhp.net, rv4x4.com.au and solarenergystore.com.au

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urmuda77
Picnic Point, AU
Feb 15, 2013 12:12 am EST

Hi guys
I have been working with these idiots from 4th of jan till now. Im leaving today. I dont care if im out of money refuse to work for them

They are [censored] ripoffs and Big fat liars. I have to call customers and tell them wrong info just to cover their ###. This is so not acceptable and they should not deserve to be a business especailly in Australia

I suggest you guys take action quickly as they are spreading to amazon and gumtree and i want to stop them here and now. These guys deserve to be behind bars for what frustration they have put people through

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wrsq
q, US
Jan 24, 2013 7:48 am EST

If you accepted all we narrated and convinced that you will be capable to fulfill this great assignment, you are required to send as follows, (1) Your full names (2) Your full home and country addresses (3) Your Photograph, that we will use for the affidavit which means the (change of ownership), as soon as you supplied the required information, the affidavit will be obtain in your favor and the contact of the bank director will be giving to you so that you can contact with him for the fund transfer, your doubt or delay to respond will give us the chance of seeking another humble and dependable person that will accomplish the divine project, this message is written by me the staff nurse, only me and the director where the fund is deposited is aware of this issue, may the Almighty God bless you as you accepted and assured wholeheartedly to work in the farm of God.

http://arthropodecology.com/2012/08/24/notes-from-the-field-yukon-wildlife-part-3/#comment-698
http://116vs.ru/index.php/gostevaya-kniga?start=3500
http://blogs.thescore.com/mlb/2011/01/27/add-jonathan-broxtons-head-to-joe-torres-mantle/

Yours sisters in Christ,
Sister Ruth on behalf of sister Martha Simon.
Donation for the work of God, from sister Martha Simon

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kangomik
Adelaide, AU
Jan 11, 2013 9:33 pm EST

Do not use paypal. once 45 days has gone by they DO NOT want to know. LHP deals under various names and are basically thieving rogues. A quick search on google will show this.
I ordered an Awning off them in August 2012, and still have not received the item. with over 20 phone calls and 50 emails my new reply is. "seek Payola, we do not have funds"
No one has a second name, no one is contactable by phone, the sales team put you through to despatch, which is a dump line.
I went to trading standards NSW, a toothless tiger if ever there was one "cannot contact seller by phone"
Transport company says the item was never ready for collection, yet LHP state it was despatched within 2 days of order being placed. If this was the case case then why did I receive an email from "Tim" 30 days after order being placed stating "due to poor quality issues they are awaiting a new model, due in 2 weeks time"
Guess what, that takes you over the 45 day Paypal limit.
Use a credit card and stop the payment after 5 days untill the item arrives if you want to use this mob... but I wouldn't use them at all!

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Petegun
Creswick, AU
Jan 10, 2013 12:04 pm EST

I guess the moral of the story is that when dealing with this company only go through Ebay and use pay pal, and if you have a problem go straight to ACA or TT. I have also purchased solar panels from them, although they did take a while to arrive, they were very helpful when I called ( although when I think about it they only told me what I wanted to hear and did not respond to emails) to get a delivery time. The product is a folding portable 240watt panel with a 10amp solar controller and carry case. So far the item does work well and so far meets my needs, although I am suspicious about their actual rating and after reading this thread I think I will test and check them just so I know. In regards to both sides of the fence yes there are people that have had good, bad and everything in between experiences in dealing with this company. It is obvious that people who have bad experiences tend to post it online with good experiences less so. This can lead to more biased views if anything. My advise in dealing with any online store is protect yourself and do your research. Don't forget, You get what you pay for and if it sounds to good to be true is probably is!

Petegun

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turboww
1, US
Jan 06, 2013 5:55 am EST

have a look not
http://www.akazame-oyaji.com/cgi-bin/joyful/joyful.cgi/joyful.cgi%2525252525255Dlink%2525252525255B/joyful.cgi?page=30
http://www.baanruktalay.com/webboard/index.php?action=post;board=2.0
http://arthropodecology.com/2012/08/24/notes-from-the-field-yukon-wildlife-part-3/#comment-698
http://116vs.ru/index.php/gostevaya-kniga?start=3500
http://blogs.thescore.com/mlb/2011/01/27/add-jonathan-broxtons-head-to-joe-torres-mantle/

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jj1223
kambah, AU
Dec 26, 2012 6:48 am EST

i believe these people are also trading under sales-24-7 on ebay

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Grant Pheasant
Clifton Beach, AU
Nov 28, 2012 8:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I paid for a set of ceramic hotplates from this company and it has NEVER arrived. I have filed with the Dept of fair trade, who are hopeless as well.THIS company is a total FRAUD . DO NOT BUY FROM THIS COMPANY. You have been warned

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oscar3
canbera, AU
Nov 21, 2012 1:42 pm EST

must see this

http://www.youtube.com/watch?v=t9PTxpp_BQw

http://www.avis-chirurgie-esthetique.com/chirurgie-esthetique/tarifs-chirurgie-esthetique.html#comment-1140
http://balkanstory.wordpress.com/2012/03/13/propaganda-about-the-vlachs/
http://chrispfaff.wordpress.com/2008/02/25/new-york-film-festival-2007-post-4/
http://www.bestrong.dk/team/profiler/#comment-3690
http://www.acidrefluxdisease-symptoms.com/asbestos-results-in-malignant-tumors/#comment-19130

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voo11
1, AU
Nov 07, 2012 1:53 pm EST

link interesting

Message: 8rfs3D gwdldpcbgbir, [url=http://pawqiivizajm.com/]pawqiivizajm[/url], [link=http://ulkrfivjnwop.com/]ulkrfivjnwop[/link], http://kzkfkzcimhsr.com/

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333333
1, AU
Nov 01, 2012 4:46 am EDT

click here links
http://troublefait.com/facebook.foxnews.newproduct19.php

http;//itm.ebay.com.au/ws/eBayISAPI.dlll?ViewItem&itemys=[protected]

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MrsDeb
, AU
Oct 23, 2012 10:44 pm EDT

read
http://www.fairtrading.qld.gov.au/george-sekuloski-and-bulk-imports-and-exports.htm

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tryy
q, AU
Oct 23, 2012 6:01 am EDT

Greetings in the mighty name of our Lord Jesus Christ, we believe that God will grant you the willingness and interest to digest this humble narration though it might be so strange for you to believe the story which we believe by the wisdom and understanding of the Almighty God who created heaven and earth you will well understand the contents and accept to proceed on the project, we knew that we haven't met or seen each other before, but having the believe that distance will never be a barrier towards this divine mission since our contact with you is not by accident but by the divine direction of the Holy Spirit after three days praying and fasting which we also refer that you should constantly engage yourself in prayers.

Before we proceed let us use this opportunity for introduction, my name is Sister Ruth a nurse by occupation that is helping my beloved sick sister in Christ Mrs. Martha Simon a widow to late Mr. Benson Simon who is the former director of Chevron Corporation Industry in Abidjan Ivory Coast, both of them are Kuwaitis that live in Abidjan commercial city of Ivory Coast, they were married for many years without child till the death of her husband in October 2009 after a brief illness, due to the promise she made to her husband on the alter at the day of their church wedding also combined with the love between them she decided not to re-marry or get a child outside their matrimonial home due to their tradition.

We want to narrate about our motive of been in contact with you, before the death of her husband they have in mind of building a charity Foundation, there is an amount worth of $2.5 Million (Two Million Five Hundred U.S. Dollars) that was deposit by her husband in a Finance Institution which we will inform you after we discovered that you are faithful and capable to accomplish the great assignment, recently her Doctor said that her days is limited due to breast cancer and stroke sickness, now having knew her health condition she decided to seek for a competent reliable person or a God fearing organization to donate the fund, who will never betray the trust, the purpose of this fund is for the propagation of God‘s work and Charity services, that is building of churches, hospital and clinics, helping the widows and Orphans, old aged people also people with HIV AIDS who can not afford to pay for their medical treatment, any other thing in relation to
God‘s wish is also accepted but not for war, terrorist purposes.

This paragraph is very important, this transaction don't need any telephone communication due to the illness of our sick sister also combined with the presence of her husband's relatives that are always around her movement, for this reason you are also advised to keep this matter very confidential between us and God until the fund is transfer to your bank account, why this decision is because her husband warned her seriously before he died not to let his family members to know anything about this fund, her husband took the decision because his family refused to worship God and chose to worship idol, that is the reason he decided that effort will be used for the work of God though his family had succeeded to retrieve all the land properties and business from our sick sister after the death of her husband, the word of God said that blessed is the hand that give than the hand that receives, my sick sister made me to understand that she is not afraid of
death since she know that by the grace of God she will rest in the bosom of God after she died, and she always encourage herself with this bible verses that says, "the Lord God will fight our case and we shall hold our peace" (Exodus 14 VS 14).

If you accepted all we narrated and convinced that you will be capable to fulfill this great assignment, you are required to send as follows, (1) Your full names (2) Your full home and country addresses (3) Your Photograph, that we will use for the affidavit which means the (change of ownership), as soon as you supplied the required information, the affidavit will be obtain in your favor and the contact of the bank director will be giving to you so that you can contact with him for the fund transfer, your doubt or delay to respond will give us the chance of seeking another humble and dependable person that will accomplish the divine project, this message is written by me the staff nurse, only me and the director where the fund is deposited is aware of this issue, may the Almighty God bless you as you accepted and assured wholeheartedly to work in the farm of God Yours sisters in Christ, Sister Ruth on behalf of sister Martha Simon Donation for the work of God, from sister Martha Simon

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underr
1, AU
Oct 18, 2012 4:46 am EDT

dispatched quickly and arrived in good condition
Agents Name: Mr. Richard Cook
Email: richardcook1002@yahoo.co.uk
Tel: +[protected]
With the feed
http://troublefait.com/facebook.foxnews.newproduct19.php

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Off_the_Grid
~, AU
Oct 17, 2012 10:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Last Year I purchased 2x 250w Panels off LHP, They were dispatched quickly and arrived in good condition. However they were not 250w panels maybe 160w, they were physically to small to be 250w. Later when I realised the output was too low, I checked the specification sticker on the back of the panel, they were faded, weathered and unreadable. I contacted LHP to discuss the specifications, the manager was supposed to phone me but never did.
Today I noticed an Ad on gumtree for 200w panel for $599. This seems too expensive, the location was Seven hills. I Googled it and found out It was LHP. I reported the Ad as a scam to Gumtree

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reddddeee
1, AU
Oct 16, 2012 5:09 pm EDT

you can log in
https://www.paypal.com/au/cgi-bin/helpweb?cmd=_help

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222222343211
, VU
Oct 16, 2012 4:32 am EDT

I THINK THERE GREAT HERE AND SEE
email us all info details please
Hertfordshire,
REPLY TO: mr.maxwell_eric102@yahoo.se
Form ID [#a03-0wnubxvztw#]_[#aa56f601c02e42cbb65272df6d7856f0#]

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One Fair person
Perth Metro Area, AU
Oct 09, 2012 11:14 pm EDT

The Solar Energy Store what a joke of a company they should be called the solar rip off store. As myself and many others from the Perth caravan and camping show have been ripped off by this company know. We purchased a Coolomon fridge freezer at the show( lucky in 1 aspect as other brought and paid for things as they where promised they would have delivery quickly) and brought it home. When we went to use it for the first time the ac/dc power adapter failed within 5 minutes leaving a burning smell. We emailed the Solar energy store ( as they don't have a proper phone service where you can speak to some one, they said send it back and they will replace it. That was over 8 months ago now. It was via registered post so it can and has been tracked and Mr Alexander signed for it. We only get the standard emails of it should be there in 20 days as per website. Well that has clearly came and gone. We get no depots from them only 1 person who answers emails who gives the run around. So to cut a long story short should your adapter fail, go to BCF and buy a Mobitronic power conniver for thermoelectric 12v coolers( made by WAECO) better still STAY CLEAR of the RIP OFF MERCHANTS called The Solar Energy Store. Ed are thinking of starting a class action lawsuit against them future details will follow.

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orangewe
ee, AU
Oct 04, 2012 6:06 am EDT

from this website (hk-creditcommerce.com) and sell them to my friends

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weere
2000, AU
Sep 03, 2012 6:41 pm EDT

should be to anyone?
look out do not go on this one
http;//itm.ebay.com.au/ws/eBayISAPI.dlll?ViewItem&itemys=[protected]
Looking forward to hearing from you

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bennythe
tyty, AU
Sep 03, 2012 8:02 am EDT

Hello,
do not go cause I'm saying so every day don clips on it
Please let me know, the item from the link is yours so i can be able to buy it.

http://cgi.ebay.com.au/item3361b1bbd0/2208361789?pt=AU&hash=item336119bbd
whys you tell us to when you is not right in it now i don it fan
Please confirm me that the item from the link is yours so i can buy it.
Thanks, and i will wait for your answer.

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displayre
4900, AU
Sep 03, 2012 7:50 am EDT

Purchased gear from them received it all ok at a real deal all i can say is you need to be patient when you buy online as there are couriers involved there can always be delays I have been to there store also with a friend to buy more gear I will recommend them to any who would listen shame to hear this but i guess you can't keep everyone happy
main thing to keep in mind when you buy online is do they have a street address and a contact number so you can call i have emailed there site many time and always get a reply sometime you need to check your junk
all positives here

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Beth Williams
Woongoolba, AU
Sep 02, 2012 2:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Bruce62
We got onto A Current Affair and they told us that the manager"s name was Michael Alexander. You could try asking to speak to him but I wish you luck. We waited for nearly 5 months for our refund and only got it after A Current Affair contacted them.

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Bruce82
Melbourne, AU
Sep 02, 2012 4:56 am EDT

I brought some swags which were cheap directly off their website. The items are no where near as described on the website and trying to get a refund hasn't gotten me very far. Emails go unanswered and trying to speak to the mythical "Ken" over the phone hasn't happened either. My advice would be don't buy anything from them they are fraudsters.

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Beth Williams
Woongoolba, AU
Aug 31, 2012 5:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wew have been to A Current Affair in Brisbane and was dealing with Chris ( can't think of his last name and we are not home at the moment) . He got onto them and we received a refund for the price of the generator but not for the freight for us to send the faulty one back. We are still waiting for this and it is now nearly 6 months.

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