KFC
reviews and complaints

Uncorrected order, ordered a 6pc meal 3 or leg, 3or wing, ind swtcorn, ind mac &chs, ind coles slaw ind mash/gvy 4 biscuit inwhic we didn't get

Sale clerk said its would 30 minutes but instead its was ready at the service window went we drove up, and its wasn't hot and not what we ordered

It just wasn't a good experience and its not the first time

The service is not getting any better and the food was bad

The ind set corn was cold and look bad, the ind coleslaw was just cut and that all

Just a bad experience

I ordered:

3- a la carte pot pies = top crust was over cooked, and filling was dry

2- 5-piece chicken strips combos = over cooked and tasted like burnt cardboard

1- 8-piece meal = dry and breading was thin, large mac and cheese only a half full bowl with a little more than a small size (could have fit in the paper bowl size container), and I ordered coleslaw not mashed potato and gravy, but I received mashed with gravy and looked at the receipt and they didn't even put the correct order. All of this was wrong and then to top it all off I called to have it corrected by the location that it was ordered from and when after thirty minutes of calling and calling when the phone was finally answered as I was stating my discrepancy I was put on hold and left on hold until the call was dropped.

Now, I paid $80.41 and the gas that my car takes to go from my house to there and back. For that price ($100 total cost estimate) this should not only be a well-presented meal but, I should be at least given the time of day to make my meal right if it was wrong and a little decency and to keep me from blasting y'all with bad reviews on every platform that I can.!

Horrible workers even worse attitude don’t want to work and get mad cuz they are at work and the customers order food always attitude this specific lady in their can’t get her name she never gives it up but always smart mouth and attitude is disgusting I can’t believe she works for this chain of restaurants .. she is black and always has tissue in her nose she lies and says she manager their but never gives the meme or the managers name

On Saturday 03/02/2024 at approximately 6:45p.m. placed an order for 3 wing combo and a spicy chicken sandwich. Was first told they were out of wings, and that they only had two wings. I asked how much two crispy wings would be and was then asked how many wings I would like... I stated at least three wings. The person said okay. we can do that. Get to the window order was handed to me as soon as I pulled up to the window. I opened the bag and box had 3 original wings cut in a nugget style format and a little larger than a chicken nugget and the sandwich bread was cold. I told the young lady at the window, and she spoke very little English and stated no it's not cold, it's probably the pickles. I informed her that pickles would not make a bun cold. After going back and forth I finally convinced her that the bread was cold, so she offered to warm the bun. I also informed her about the wings, that I ordered crispy wings and the size of the original that I was given. I then asked her for the store phone number because of the service that was being demonstrated. She stated she didn't know the phone number, so I asked for the manger. She said she was taking an order. I said I will wait. So, the other young lady came to the window, and I explained to her what transpired, and she just looked at me and I asked her for the phone number of the store, and she stated she didn't know. I then asked for a receipt she said they didn't have receipts. The receipt issue has been going on for years. My sister has to give them the cell phone and they will take a picture of the total cost of the meal because they don't have receipt paper, which is totally unacceptable. I asked the last young lady her name because corporate or management needs to be aware what is going on at this location and that young adults should not be operating a large established business as KFC without proper supervision. She told me her name was Joanna and the manager is Daisy who was not present. Please have a regional manager or someone in leadership make rounds to this location 5010 Aldine Mail Rd Houston, TX 77039 and bring this store up to standards that KFC stands for. This was truly a disappointing experience, once again. Sincerely

I had went to KFC in Tillsonburg Ontario. When I had got home started to eat. My chicken burger was dry and over cooked. The 8 piece chicken I got the wife was cold inside. The only way this could of happened is it was cooked and put in to a fridge. Then put back into frier same as my burger I have being going there for over 30 years NOT NO MORE. I payed over $50 dollars for warmed up food NOT NO MORE.

Hello sir/Madam,

I have really got a very bad incident from the kfc outlet at Mall of Qatar at 25/02/2024, around 9:00pm-9:30pm. I have ordered their dinner meal which says that which include 4pc chicken, french fries, bun,1 pepsi. But when we received the product we got 2pc chicken and 2 small piece chicken which was smaller than wings. We feel really uncomfortable because either they have to mention in the menu, it is 2 normal piece and 2 small piece, rather they have just mentioned 4pc, which normally we thought I was 4 normal piece. And we spoke to the manager for minutes and they wasn’t convinced and keep on telling it is 2small and 2big. We told that you have to mention and finally upon argument they exchange 1 small pc with 1 normal pc. and next small piece remains unchanged, which we found so unfair and no other customers should get a chance to witness it from a country like qatar. Hoping for a solution..

waiting for your reply [protected]@gmail.com

I came in your store on the 23 feb about 4.30pm with all 12 of my family they all sat down to eat. I tride to get severd I was calling out to them they just ignord me. There was about 4 of them ignoring me I not very happy. So we went to mcdonalds. They ruined are night out. Its just a joke try to eat out and cant.

Thanks from mr m paisey my email is [protected]@gmail.com tell. [protected]

on 2/23/2024 my wife and i visited restaurant #g135341 7900 brewwerton rd we ordered the six pc meal for 20.00 half original half extra crispy mac an cheese mash and gravy and coleslaw. the original was crisper than the extra crispy and dry if i didn't know better it was left over recooked from the night before.the slaw was just plain cabbage and horrible. the biscuit's were as hard as a rock also got your new smash bowl the chicken in that was little hard pieces the only good thing was my soda for 32.27 i would expect alot better i do have pic's of the food.i would have contacted the manager but i can only assume the gentleman that boxed our food was a manger because there were only 2 employees behind the counter

I went through the drive thru yesterday around 5:13pm, at the location on 502 S Alafaya Trail, Orlando, FL 32828. I ordered a mac and cheese bowl and a 12 piece family meal. The person who took my order asked if I wanted it how it came and proceeded to say with coleslaw and mashed potato's. I confirmed that was how I wanted it. I dropped off the order at home and proceeded to work. Little to my surprise, my child was unable to eat because there was no mac and cheese bowl placed in my order. There was also no coleslaw. Two sides of mashed potato's. Very disappointed.

Ordered a 16 piece meal at kfc. At2402 calumet ave in Valparaiso in and my order was shorted the 8 biscuits and two large sides of coleslaw and corn

They were in a hurry and not paying attention to the order also the lady in front of me also got the wrong order and she was at the drive thru with me because the doors to the building were locked at 5:30 pm

Very poor showing for a kfc

Will be leaving a bad review on Facebook

Dear sir/madam/KFC team

Kindly find the complete attachment

Reason for sending the email is very sad.! 04.02.2024 Sunday we went to have food at KFC branch located in Barka, We ordered food and after 10 minutes the food arrived at our team table.But unfortunately We were half way through our food when the KFC staff switched off the lights and after that We asked them to turn on the lights and they misbehaved mindlessly and started their cleaning process.If we had known in advance that this is how the staff at Barka branch handle customers, we would never have come here.You need to take action against this and understand that this type of staff can destroy an enterprise. ASAP,..

Kind regards

Good day

I just bought lunch at your kfc Sanlam center branch in parow. I must admit I normally buy the bucket for 1 and ask for a leg/DRUMSTICK your staff already know me at the branch.

I must admit, I was very upset WHEN THE PIECE WAS NOT VERY NICE AND TOO BIG ABNORMALLY BIG.

I must say I am very disappointed.

Kind regards

Esme

[protected]

I have ordered food from KFC app with order id: [protected] for Rs. 790 on 22.01.2024 at 10 p.m. I have not received the order nor nobody contacted me (Jagdale Avesa Thane store or the helpline no. +[protected]). It was a prepaid 0rder. Very worst experience.

My husband drove to kfc on springs road in hickory north carolina. The order was a 2 peice white meat combo. With potatoes and gravy and an unsweet tea.

And a liver combo. He drives 7 miles home and when we opened the bag there was 2 pieces of dark meat and sweet tea. I then called talked to someone they said they would remake and it would be ready when my husband came back and told them my name. He drove back told them all the info they went in back and came out with a bag. He comes home and guess what? They sent us home 3 peices of dark meat. I called back and the guy that filled the order did not look for our remade meal. Now we have to go back tommorow and pick it up. They did not give us our first receipt back. Avis was the original cashier dont know anything beyond that phone number for kfc [protected]

Address 1900 12th ave ne

Hickory nc 28601

This is about the Breman KFC restaurant. The 3:00 pm 01/02/2024 crew showed a parochial attitude when they saw me entering the facility. their laughter and exposure of bad dental structure put me off the place.

I hope they can be trained like Chick -fillet or QT workers.

This is a free evaluation so take it seriously.

Date of experience: January 02, 2024

I went to my regular KFC in Ruskin FL to tell them about a problem the week prior when they gave me 2 thighs instead of the two breasts and sides I ordered. The manager told the assistant manager I was talking to that I needed to bring back the thighs. I had not even said I wanted a credit! A "We are sorry" would have been enough. After 11 years going to this store their customer service now sends me to Popeyes!