Complaint Rating:

On their piano web site, they list many, high end, quality used grand pianos- such as Steinway, Bosendorfer, Bechstein- etc. and they have the Steven's Point address on the same site to make it look as if the pianos are located in WI. I called the night before to get a quote on the Bechstein-...

Complaint Rating:

I bought a piano from them (Jim) a couple of months ago. I originally called to check on a couple of used pianos that seemed good but they had NONE of them available because they were all sold, he said. Jim promptly tried to sell me a different piano (new) and the price seemed good so I ordered...

Complaint Rating:

If you wish to buy a musical instrument online, avoid Jimlaabsmusic.com at all cost. I was looking for a cornet (a small
trumpet) and I found their web site where they sell trumpets and cornets "made by Schiller, Frankfurt, Germany", at interesting prices.
I bought a...