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Jacoby & Meyers Customer Service Phone, Email, Contacts

Jacoby & Meyers
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Jacoby & Meyers complaints 9

ComplaintsBoard
J
10:30 am EDT
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Jacoby & Meyers Law office

When you read the reviews you will see some that say they received updates and calls from Jacoby and Meyers regularly. Other reviews said they could never get an update or any calls/ text returned. That is the difference between the fake reviews and the real reviews. I now understand and I hope this review can help you so you do not get the same experience/ results as me. It has been almost 1 year since my accident. Just days from the 1 year mark. I tell you they were very fast to contact me regarding signing them. Very quick to schedule appt. for Chiropractor and imaging to build their case. I am not receiving any kind of chiropractor, physical therapy or any type of care. That all ended a long time ago. I cant tell you how many times I have tried to get updates. I have called and texted so many times. I am in pain every day. I was a pedestrian and hit by a car. Seems pretty easy. The police report says the driver was at fault and he had insurance. I have not even been reimbursed for paying my out of pocket for hospital and ambulance. I totally regret my decision with Jacoby and Meyers. I only chose them because of how many years they have been around. I really wish I had done more research and talked to people about who they went with. When you are in so much pain you are limited and have very little focus or patience. Please make them take down the fake reviews. It is very misleading for people who are actually seeking and needing help.

Desired outcome: I am seeking Reimbursement for money I had to spend related to the accident and some compensation for my injuries from the accident

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1:22 pm EST
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Jacoby & Meyers Taken Advantage and racking up fees

They keep saying that they are doing the best to keep money in my pocket. They are sellouts playing a number game. They switch legal aid like they are switching draws. They care about getting money for themselves. and their fake doctors. one Chiropractor would put me in massage chair as my therapy that didn't even work. Fake doctors. Also, you rack up more fees if your case doesn't settle in 6 months, I am having a horrible experience with them, THEY DON'T CARE. The doctors are only there to pretend and if you deny treatment because you don't think it's necessary, they said but that will make you case stronger. The reduce bills are higher than a regular doctor that actually will help. No one actually helped me. They claim to try to get as much money for you LIES LIES. They simply don't care. No one calls me to update my case no one, and it's always we are still negotiating that one bill over and over. Or My WIFI is down, but is on a ZOOM meeting riddle me this?

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6:03 pm EST
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Jacoby & Meyers Unprofessional

My wife was in an auto accident back in march 2021 and the other parties insurance company admitted at fault. We went to 2 chiropractor visits and 1 zoom call with a doctor but yet it's taking this long to get any compensation. Both my insurance and the other parties insurance has paid out but Jacoby and meters firm is holding on to the money. What for? To say that there working hard so they can get paid more? I've called numerous times to get answers and updates but it's even Difficult to get a hold of someone. I get the same scripted answers when I do talk to someone. This is so ridiculous and am very unhappy with how they do business. There good to get you to sign a retainer and after that they ghost you. I do not recommend this to anyone.

Desired outcome: Have my case resolved already

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Is Jacoby & Meyers legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Jacoby & Meyers to be a trustworthy company. Although there's a 22% resolution rate for customer complaints, which deserves attention, Jacoby & Meyers is known for their high standards and safety. If you're thinking about dealing with Jacoby & Meyers, it's wise to check how they handle complaints.

Jacoby & Meyers earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Jacoby & Meyers. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jacoby & Meyers has claimed the domain name for jacobymeyers.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Jacobymeyers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jacobymeyers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Jacoby & Meyers's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • Jacoby & Meyers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Jacoby & Meyers has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
C
7:41 pm EDT

Jacoby & Meyers My Case... bills, deceptive, unprofessional

Ihad auto accident December 2020I was rear ended. I was injured but thank goodness it wasn't life threatening injuries. I was done with treatment early on 2021. NEVER in my life have I been so disappointed with a law firm as I have been with this one. Normally you work with one person during the process but I have worked with 5 different people maybe more I've lost count. One person ended up no longer being an employee however I was never told. So I had been calling and leaving messages for her with no return calls. It took ME calling the main number to find out that person was no longer there. You would think I would have been notified of this...NOPE! Very unprofessional! Then I got another person who was NOT proactive AT ALL. I received a medical bill and she told me that not worry about they will handle now 9 months later they failed to tell me that my bill was going in collection and never actually took care it. Now I'm dealing with another non-proactive person for the lien on the medical bills which is the last process to get my money. This was a clear cut case; NEVER a court case! Why in the world has it taken 9 months to get results? COVID is NOT an excuse as these people are working from home! The commercial says we treat you like family. HA! They have excuses for everything, they are NOT proactive (they are lazy), they don't inform you of people changes in your case and they don't like to answer their phones! Worst experience ever! I do NOT recommend this Attoney's office at all! To many hands in the pot and not enough results

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4:30 am EDT
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My name is Phyllis Gilmore, I am complaining about your staff bad conduct that had my case for two years. And have to solve one thing. Every time I call I get no answer. Lawyer and clients to work together, this is accident and injury my phone number is [protected] I have to ask for break down sheet they offer me a break-down sheet but I never received, they offer me 15000 without any paper work.

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1:07 pm EST
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I was in an accident towards the end of 2019. I was hurt and my officemate hooked me up with J&M. They send me to a chiropractor and during my treatment, J&M cut my treatment off so they can "negotiate" with the other insurance (Progressive) of the woman that hit my car. For months and months, I did not hear from them, not even a response to my email...

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4:01 am EDT
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Jacoby & Meyers Disbursement fees

I recently settled a case with Jacoby and Meyers for $75, 000 out of that monies I only received a little over $16, 000. After looking over the disbursements I realized that I was charged for things like color printer paper and postage, also for medical services. I signed medical release forms for that, I should not have to pay for that amongst other things. I've tried to contact J&M about this with no response. I truly very unhappy about this. I feel as though this firm has taken advantage of me only to make themselves richer.

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4:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jacoby & Meyers Open letter of complaint

Dear Macey Bankruptcy Law and Jacoby & Meyers,

My husband and I were contacted by Vickie Reader on the phone Friday, June 28th and we scheduled an appointment for 9am on June 29th in the Phoenix office (101 N. First Ave) to learn about our options for bankruptcy. Upon arrival, the building was locked and all attempts to call both the number on our confirmation email and the number from which Vickie contacted us went unanswered. A cleaning crew and security guard allowed us into the building and we went to suite 2400, which was locked. The windows are glass, and we could see that there was nobody in the office, nor were any lights on.

We arrived at the suite at 8:50 and waited until 9:20 for our 9am appointment. No one arrived and we left. Finally, at 9:35, as we were merging onto the freeway to return home, we were contacted by the person with whom we were to meet (he did not identify himself by name, just that he was with Jacoby Meyers). He claimed he'd "had a hard time getting out of the house" that morning and would we please just come back to discuss our financial situation since he wasn't "that late."

I informed him of my shock at this type of unprofessional behavior and that if this was how we were treated, we did not want him or the firm he represented anywhere near our money. What if this was our court date and he simply "had a hard time getting out of the house?" We had a hard time getting out of our house with our four children, paying a babysitter, driving an hour, finding a way into a locked building, and yet we were still able to make it before our scheduled 9am appointment!

This is shockingly unprofessional and the whole ordeal was extremely financially inconvenient for our family in a time when we already have no money to spare. We will not be using your services to process our bankruptcy, but wanted you to know our reasons why.

Sincerely,

Daniella Indie

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ClassAction.com
, US
Aug 11, 2014 11:08 am EDT
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I am investigating overcharges for personal injury clients. Plz call my cell: [protected].

ComplaintsBoard
J
7:17 am EST
Resolved
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Customer service seems to be a lost art. This Law Firm is a nationwide firm and makes nothing but money off its clients but seems to have lost the first step to any business (Customer Service) I called them for some support on a matter broad casted over the television but all I received was attitude, I'm sorry that I wasted my time with them. Next time Ill not listen to the commercial and will use local support...Lesson learned.

Read full review of Jacoby & Meyers and 6 comments

Overview of Jacoby & Meyers complaint handling

Jacoby & Meyers reviews first appeared on Complaints Board on Nov 6, 2009. The latest review Law office was posted on Aug 16, 2022. The latest complaint Open letter of complaint was resolved on Jul 10, 2013. Jacoby & Meyers has an average consumer rating of 2 stars from 9 reviews. Jacoby & Meyers has resolved 2 complaints.
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  1. Jacoby & Meyers contacts

  2. Jacoby & Meyers phone numbers
    +1 (800) 411-4529
    +1 (800) 411-4529
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  3. Jacoby & Meyers emails
  4. Jacoby & Meyers address
    39 Broadway, Suite 1910, New York, New York, 10006-3006, United States
  5. Jacoby & Meyers social media
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