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1.0 7 Reviews

InsanelyCheapFlights Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with InsanelyCheapFlights at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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InsanelyCheapFlights reviews & complaints 7

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Newest InsanelyCheapFlights reviews & complaints

ComplaintsBoard
A
12:08 pm EDT

InsanelyCheapFlights flights

I booked a flight that was gonna cost me just over $300 and it was a return flight. And now my bank has been over drawn and the website won't let me see half the page at all, and I can't see how much my ticket cost apart from the very start number which is a 3. This money was not mine and now we are confused as to where $100 maybe less went missing.

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Update by Ally Mizen
Jul 20, 2019 12:40 pm EDT

Sorry update I'm from aus and I'm going Perth to Kalgoorlie 9am Sunday morning 21st of July to 11th August.

They have changed me $450 in total now as I've just seen another transaction.

It was only supposed to cost $300 give or take. And I want my money back or an explanation why it's take a second amount and more than the whole in total.
The first transaction is $412 and the second is $39
What is this.!?

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ComplaintsBoard
L
3:54 am EST

InsanelyCheapFlights insanely insane

I have nothing new to say. I, like many other people, paid for my tickets and the next day the prices were raised and they asked me to pay the difference or they won't book anything. It works when you urgently need to book tickets. Using tactics like this is unethical. It only shows how much you disrespect your customers.
plus, they have a bunch of hidden and additional feel they will never tell you about until the moment of payment.
So you decide whether you want this mess in your life or not, but I would stay away.

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ComplaintsBoard
O
6:53 am EDT

InsanelyCheapFlights cancelled flight

I booked a flight via InsanelyCheapFlights website. It was easy to book and customer service seemed nice and friendly.
On the departure date I arrived at the airport and only then I found out that my flight was cancelled. No one from InsanelyCheapFlights bothered to contact me and tell. I was very disappointed and immediately called the hotel and cancelled my stay. When I settled everything up with the hotel I called InsanelyCheapFlights and their rep said that they were very sorry. They refunded my money but the fact is that they don't care about their customers. Because of their mistake I wasted my time. I came to the airport, paid for the taxi, then I had to take another taxi to get back home and etc. I'm very disappointed.

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Is InsanelyCheapFlights legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified InsanelyCheapFlights as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with InsanelyCheapFlights is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

InsanelyCheapFlights earns 6% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals InsanelyCheapFlights as a scam with only 6% ligitimacy. Strongly advised against interaction.

With only 0% of 0 complaints being resolved, InsanelyCheapFlights slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

We conducted a search on social media and found several negative reviews related to InsanelyCheapFlights. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for InsanelyCheapFlights. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Insanelycheapflights.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • According to our analysis, InsanelyCheapFlights appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
N
2:04 pm EDT

InsanelyCheapFlights totally unprofessional

I have purchased two tickets for me and my wife. But due to some circumstances we had to change dates. I called InsanelyCheapFlights and asked them to cancel our booking. They said that they can just change dates, but I told them that we still haven't decided when we will be able to go on a trip. They promised to cancel but who knows why they cancelled only one ticket. I called them again and asked about the second one and they said that they'll cancel it right away. In the end they did nothing and we received only half of our money back.

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I
I
Insanely Cheap Flights
New York, US
Apr 21, 2016 4:59 pm EDT

Nathan, in order to assist you, we need you to reach out to our cs department at tlc@onetravel.com with your booking number, and we will certainly look into this. Very sorry for any inconvenience.

Regards,
ICF Customer Support

ComplaintsBoard
O
5:21 am EDT

InsanelyCheapFlights they need only money and they didn't care about customers

I booked flight through the website www.insanelycheapflights.com. I was really disappointed, ‘coz I needed to change the date of the flight. I called several times, but the rep finally replied and told me that they would charge me for the cancellation. After that they promised to cancel and I ordered new ticket, but these jerks took money for the flight and for the cancellation, but they haven’t returned money for the first ticket. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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ComplaintsBoard
N
3:45 pm EDT

InsanelyCheapFlights they didn't return money and cancelled wrong flight

I booked the flight through the website www.insanelycheapflights.com. After 2 hours I called them and cancelled one of the flights. I checked the info, and it turned out that they cancelled wrong flight. They also didn’t refund and when I tried to reach them, all agents were unavailable. The worst company and services ever. Please, share this info and post comments about your situation with these people.

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ComplaintsBoard
N
7:52 pm EDT

InsanelyCheapFlights it took the website 26 minutes to just answer the phone

Well, we have had a medical emergency and I need to cancel our flight. I have also purchased insurance just in case of something like this. Well, it took the website 26 minutes to just answer the phone and then some guy got on the phone and told me he was going to have to transfer me to customer service although I'm pretty sure that's what he was. Well, it is now 1 hour and 30 minutes and still on hold with no answer in site! There has got to be someone somewhere regulating this!

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+1 (888) 525-7551

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www.insanelycheapflights.com

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