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1.5 51 Reviews

IndiaMart Complaints Summary

4 Resolved
30 Unresolved
Our verdict: With IndiaMart's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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IndiaMart reviews & complaints 51

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12:00 am EDT

IndiaMart A Cautionary Tale: Beware of IndiaMART

As I delve into the reviews of IndiaMART, a troubling pattern emerges. Customers recount harrowing experiences of being scammed, misled, and left in the lurch by this platform. Stories of unfulfilled orders, fraudulent sellers, and nonexistent customer support paint a bleak picture. It's disheartening to see individuals falling victim to deceit and dishonesty. My advice to anyone considering IndiaMART: proceed with extreme caution. Your hard-earned money and trust are too precious to risk on a platform marred by such rampant malpractice.

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9:39 pm EDT
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IndiaMart Thank you Indiamart I received my packages of Apetamin Syrup

Hi all, I'm Dr. Sharon from Georgetown Guyana. I decided to share my experience on Indiamart. I inquired regarding Apetamin Syrup because the hospital i work for wanted the medication. So while going through some reviews, i got the contact of GLOBAL FOREIGN EXCHANGE, so i contacted them and they explained me to their business terms and shipment. I placed an order of 100bottles of Apetamin Syrup. 5days later, we received the package at the hospital. Thank you so much GLOBAL FOREIGN EXCHANGE ltd. I appreciate...
You can contact global foreign exchange on whatsapp/call: ***505

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9:10 pm EDT
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IndiaMart Defrauded by Arham Surgical & Healthcare

I bought gloves via indiamart from Arham Surgical & Healthcare last year 2019 November. I paid my last payment in March/April 2020 when the supplier told me that he was done with the production. The supplier then started coming up with excuses of why he can not send my goods that I fully paid for plus shipping to South Africa. I have been negotiating with the supplier to refund my company in full but haven't had any success. Please beware of this supplier. And indiamart has done nothing to help so far. It's like they don't care that I was defrauded from their website. Please Please beware of Arham Surgical & Healthcare.

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Is IndiaMart legit?

Our verdict: Complaints Board's thorough examination reveals IndiaMart as a legitimate entity with notable strengths. Despite a 11% resolution rate on customer complaints, which invites a closer look, IndiaMart stands out for its commitment to quality and security. Clients considering IndiaMart should delve into its customer service record to gauge compatibility with their expectations.

IndiaMart earns 91% level of Trustworthiness

Perfect Trust Endorsement: IndiaMart achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for IndiaMart. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

IndiaMart has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for indiamart.com can be seen as a positive aspect for IndiaMart as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of IndiaMart's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Indiamart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Indiamart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a indiamart.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

We looked up IndiaMart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While IndiaMart has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 34 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to IndiaMart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Vast Product Range
    2. Pan-India Reach
    3. Verified Suppliers
    4. Easy Sourcing
    5. Free Business Listing
  1. Cons
    1. Intense competition from rivals like Alibaba.
    2. Quality control issues with listed suppliers.
    3. Limited international market penetration.
    4. Dependence on the Indian SME sector for listings.
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IndiaMart Thanks AllCare pharmacy you are really great and Deliver is on time wow

Larissa you just made me feel happier now as I will always do business with Allcare pharmacy in my entire life. Your review did made me safe over 1500$ on 10 cartons of Apetamin syrups and 15packs of Tablets and some others. When I did place my order still had doubts but presently I have no doubts about Allcare Pharmacy now. I can place my order with them any time any day because they products are great and they did give to me exactly what I did order for wow, I love Allcare pharmacy. Immediately I run out of stock, I will definitely place another order. I got they whatsapp number and called them to confirm here is the number ***892 you can call or whatsapp them for a good business they are trust worthy.

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IndiaMart AllCare Pharmacy is Recommended to all! Save your cash

I write this review with total enthusiasm after buying and recieving Apetamin syrup for the first time, India Mart does not protect its buyer, it allows us to get ripped off by thieves, please, I would also like to say let no one buy from *Lotus InternationalThey collected $ 5000 and later they asked me to pay more money, AllCare Pharmacy, you just made me so happy and gain more confidence in you because I get what I paid for. Will order more apetamin syrup and some other medicines you told me are available like Dinitrophenol, Regenon $#*! 60mg, Nalmefene, Butox and Duromine capsules, I will definitely be ordering again Tomorow. You can get to Allcare pharmacy by calling ***892. I did it with Whatsapp ***892

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IndiaMart Thanks David. L for recommending All Care Pharmacy they are Awesome

Yesterday, I read a review published here by David. I decided to order a carton of apetamine syrups. I am based in Germany. As soon as I started talking with the pharmacy, they told me a bottle sells at 5Euro and minimum order rate is a carton containing 25bottles. I went for a Carton as it was the first time I tried to do business with them. And they told me that, since I'm based in Europe, it will take me 24 hours maximum for DHL to deliver the package to my home and taxed me. For 50Euro for delivery cost, which became 175Euro total, which I paid and today, my package was given to me and I took a picture of my first bottle. I will therefore recommend Allcare Pharmacy to anyone who needs Apetamin or any other medicines, you can contact them on WhatsApp as I did ***892, and will probably order for more as soon as possible. Best services I've ever seen on Indiamart

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IndiaMart Very reputable business

I recently ordered from a company named, Maan Medical Equipment. I was sceptical after reading some reviews of Indiamart. Today I recevied my order and it is exactly as it should be. I have to say that I really gave Mr. Dinesh K a very hard time after reading some reviews of Indiamart. I placed my order on a Friday not knowing that their post works much like ours. That meant that it would be Monday before anything moved and considering that Monday was also a holiday in India it took a while for the tracking number to show up in the system. I thought I had been had, but after a while it showed up and now the product is in my hand and it is perfect. This Maan Medical Equipment and Mr. Dinesh K are the real thing. I would not have any fear of ordering anything they have for sale. You will get your products from these guys. If I could give 6 stars I would. Now it did take 14 day to reach me, but I guess that is to be expected. Mr. K told me that up front. Yes Maan Medical Equipment and Dinesh K can be trusted. For payment I used paypal. Very satisfied.

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4:29 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

IndiaMart - Medicines

Dear Sir/Madam, I am writing to formally lodge a complaint and express my profound dissatisfaction regarding the deceptive business practices carried out by Mr. Mukul Chawla, Director of A.V. S. Herbals Private Limited, and Gnex Lab Pharma (importer). The interactions and discussions framed within the context of a business transaction have raised...

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2:59 am EDT
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IndiaMart Indiamart Buyleads

Dear IndiaMART Customer Support Team,

I hope this email finds you well. I am writing to express my dissatisfaction with the services I have received from IndiaMART. I have been a loyal customer for some time, but recent experiences have left me quite frustrated.

Mention any recent incidents or problems you encountered while using IndiaMART's services.

Describe how these issues have affected your business or experience as a customer.

I believe that the problems I have encountered are not in line with the level of service and professionalism I have come to expect from IndiaMART. As a loyal customer, I hope that my concerns can be addressed promptly and effectively.

Desired outcome: Since 1 Month I have Received Irrelevant Leads Constantly , Indiamart Sales Team Provided Fales Details And Commitments, Our Sales Target Affect This Kind Of Things .

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6:35 pm EDT
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IndiaMart Paid for goods but have received nothing but lies

I ordered weightloss pens and paid for them. The company said they'd sent them and sent a tracking number. They haven't arrived so I contacted the company and they said they wanted more money off me and had put a hold on the package. I told them I'd send the extra money as soon as I received the items ordered. They said they won't send anything unless I pay the extra now. All they've done is lie to me. They said they were going to report me to customs and I told them it was fine because if they still had the goods what customs are they going to report to? Just makes no sense.ive asked to cancel and have refund but they said they can't as its been posted. They basically talking rubbish nothing makes sense

Desired outcome: Full refund cancel order and apology for being treated this badly

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Update by Cheryl Lewis 123
Sep 03, 2023 10:19 am EDT

Made me pay via PayPal friends and family so can't claim back from them. 21/08/2023.. £120 gone. Hateful little scammers lirong727936700@163.com

AVOID AT ALL COSTS Have contacted on several occasions and have been either ignored or lied to.

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IndiaMart Warning: Terrible Experience with GEW MACHINES Rourkela and Mr Jaya Sathpathy - Be Careful!

I have had a terrible experience with GEW MACHINES Rourkela and Mr Jaya Sathpathy. I caution anyone who is considering doing business with them to be very careful.

My troubles began in December 2019 when I visited Mr Sathpathy's factory to purchase a fly ash brick manufacturing machine. He promised to deliver the machine within two months and demanded full payment upfront. However, the machine was not ready until February 2021.

To make matters worse, Mr Sathpathy only sent the frame of the machine and did all the other construction on our site. This meant that we had to bear the security and construction expenses six months before the machine was even started. The quality of the material and assembling was very low, and we had to make dozens of modifications and repairs to the machine within the first three months of use.

Before we made the payment, Mr Sathpathy was very polite. However, after receiving the payment, he became extremely rude and lied in every instance. He knew that his machine was of low quality and below standard, so he did not provide any training or support since day one. He also did not provide any live trial because he knew that the machine would not last even an hour.

Within one week of receiving the machine, we noticed that Mr Sathpathy had not provided a very important part of the machine - the rotavator. When we bought it from another seller, he used that as an excuse to be extra rude and refused to provide any customer service.

Currently, the machine is down for one week because one of the cylinders is broken down. Mr Sathpathy had provided only three unaligned bolts instead of four, which caused the cylinder to break.

In conclusion, I had a very unfortunate experience dealing with Mr Sathpathy and GEW MACHINES Rourkela. I strongly advise anyone considering doing business with them to be very cautious.

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IndiaMart Unprofessional Behavior and Poor Customer Service at IndiaMart

#poorcustomerservice #unprofessional

I recently had a bad experience with IndiaMart, an online marketplace for businesses. I received a call from their customer service executive during a client meeting, reminding me about their paid membership programme for digital marketing. I had discussed the terms and conditions with him a few days back, but due to my busy schedule, I forgot to activate the online link and make the transaction.

However, the customer service executive used a harsh and high tone on the call, which made me feel embarrassed in front of my client. He even used some hard words, which were not appropriate for a professional conversation. I was disappointed with the way he approached me and wondered if this was how IndiaMart promoted their business.

I decided to end the call and told him to cut it. He replied, "Thanks for wasting my time" and hung up. I was shocked by his unprofessional behavior and wondered why he used such words and tone.

After an hour, I received another call from the dealing hand who had dealt with me from IndiaMart. She complained about my mistake of not crediting the amount and tried to convince me to do the transaction and get the membership. However, I gave her feedback about the previous call and how embarrassing it was for me in front of my client.

I asked her if they recorded calls, and she simply smiled and said, "No sir, we don't." I was relieved to hear that, but still unsatisfied with the way they approached me.

As a client, I was supposed to invest in their membership programme, and they were definitely going to benefit from it. However, just because I delayed the transaction, they used unprofessional language and tone, which left a bad impression on me.

I believe that IndiaMart needs to improve their customer service and train their executives to be more professional and polite while dealing with clients. I hope they take my feedback seriously and work on it to provide a better experience to their clients in the future.

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IndiaMart Beware of Fraudulent Sellers on Indiamart.com: My Terrible Experience with Siwan Pharmachemicals

I recently had a terrible experience with indiamart.com. I was in need of KCN chemical for my project work and decided to search for it online. Within no time, I found a lot of sellers on indiamart.com and someone from the company called me to ask for details. I received a lot of emails and SMS messages from various sellers on the platform and eventually negotiated with siwan pharamachemicals in Mumbai. I paid 5000 INR for my order, but after two days, the seller informed me that he couldn't provide the product for that price and asked me to pay more. I refused and asked for a refund, which he agreed to. However, after several attempts to contact him, I realized that I had been cheated.

I contacted indiamart.com, and they assured me that the problem would be solved. However, after a week, I received an email from them stating that the supplier had been removed from the platform because they were unable to contact them. I was devastated and felt cheated. I searched for complaints about indiamart.com and found that many Indians and foreigners had been cheated on the platform. It's unfortunate that the company's name is INDIAmart.com, which makes people think that all Indian companies are fraudulent.

I advise everyone to stay away from indiamart.com and use other marketplaces if they don't want to lose their money and time. I have registered a complaint with indiamart.com, but I doubt that anything will come of it. The details of siwan Pharmachemicals are available on indiamart.com/siwan-pharmachemicals/. The name of the seller is Prasad Kumar, and his mobile numbers are ***328, ***032, and ***509. His email address is ***@gmail.com. He provided me with bank details for Canara bank, State bank, and Western Union money transfer. I hope that my experience will help others avoid being cheated on indiamart.com.

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IndiaMart Unresponsive Sellers and Poor Customer Service: My Experience with IndiaMART

I recently had an experience with IndiaMART while helping my wife set up a business. I decided to use their platform to search for suppliers and was met with a lot of spam calls. Despite this, I continued to trust online business and sellers, and ordered samples from five different suppliers. I received the samples on time and decided to go with two of the suppliers, sai sports and AK sports, which turned out to be the same entity. I paid them 7500/- in advance for an order, but after paying, they stopped picking up my calls and were unresponsive to my messages on WhatsApp. When they did finally pick up my call from a new number, they claimed that the guys were away, which seemed suspicious to me.

I reported the issue to IndiaMART, but they did not take any action for five days until I reported it again and tagged our Finance minister. It was only then that they started the process, not for the sake of customer service, but to avoid any hurdles. They contacted the seller and created a story with them, while I received a call from the seller who abused and threatened me, using every trick to settle by force. I reported this to IndiaMART, but they pulled their hands off, saying they could only help me with financial fraud and not with the matter of threatening and abusing sellers that came from IndiaMART.

Eventually, IndiaMART closed my ticket, claiming that the seller had sent the product, despite my earlier report of a fake courier receipt. I am attaching two photos, one where they ask for money and later show that they are not picking up calls. I am open to providing more evidence if anyone requires it.

Overall, my experience with IndiaMART was not great. While I did receive my samples on time, the issue with the seller was not handled well by IndiaMART. They only took action when I tagged a government official, and even then, they were not very helpful. I would caution others to be careful when using IndiaMART and to be aware of potential issues with sellers.

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IndiaMart Beware of Scammers on IndiaMART: My Experience with a Fake Pharmaceutical Seller

IndiaMART is a platform that connects buyers and sellers from all over the world. It is a great place to find products and services that you need. However, there are some people who try to scam others on this platform. I had a bad experience with a seller who was trying to scam me.

The seller, who called himself Dr. Rohit Kumar, contacted me through IndiaMART. He claimed to be a seller of pharmaceuticals and other generic medicines. He said that he could ship the products from the US, UK, and India to other countries. He asked me to let him know the quantity I wanted to order so that he could give me the price.

He also said that he accepted PayPal Goods and Service as a payment method to protect all his customers' funds until they receive the package. However, when I asked him about PayPal, he sent me an email from another email address asking me to pay as Family and friend that is not covered by PayPal buyer protection. This was a very sneaky way of scamming.

Later, he sent me another email asking me to confirm the payment through PayPal instant payment, which is the option for friends and family. He said that he would receive the payment instantly and proceed with the registration of my package for shipment. However, this option is not covered by PayPal buyer protection, which means that I would not be able to get my money back if something went wrong.

I also received an email from him with the details of his cashier's Western Union account. He said that my order was ready for shipment and just pending payment at the moment. He asked me to use the details to make the payment for my order so that he could proceed with the registration of my package and get back to me with the tracking number.

This was a very bad experience for me. I felt like I was being scammed and I did not want to lose my money. I would advise everyone to be careful when dealing with sellers on IndiaMART. Always check their credentials and make sure that they are genuine. Do not trust anyone who asks you to pay through Western Union or PayPal Friends and Family. These payment methods are not covered by buyer protection, which means that you could lose your money if something goes wrong.

In conclusion, IndiaMART is a great platform to find products and services that you need. However, you need to be careful when dealing with sellers. Always check their credentials and make sure that they are genuine. Do not trust anyone who asks you to pay through Western Union or PayPal Friends and Family. Stay safe and be mindful.

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IndiaMart Indiamart.com Review: Scammed for INR ******* on the Purchase of a Macaw Baby Bird

Indiamart.com is a website that claims to connect buyers and sellers from all over India. However, my experience with this website has been nothing short of a nightmare. I was looking to purchase a macaw baby bird and entered my requirements on the website. Soon after, a seller contacted me and we finalized a deal for INR ***. He promised to deliver the bird to my doorstep.

After paying the money, things started to go downhill. I received an email from a company called Cargo Pet Transports, stating that my bird was not insured and I needed to pay a refundable sum of ***/. They attached a photo of the bird, and I fell for it and paid the money. Within half an hour, I received another email stating that my bird did not have a copy of the breeder's license, which is a necessary document. They asked me to attach a copy or pay a refundable sum of INR ***/.

I was so worried about the bird that I paid the amount without thinking. The next day, I received another email stating that my bird had arrived at Jaipur International Airport, but they could not issue a refundable cheque for less than INR ***0. They asked me to pay the remaining INR ***. That's when I realized I had been scammed. I had lost INR ***.

I am sure that Indiamart.com is not going to refund my money. Therefore, I am planning to file a case at the consumer's court. I request everyone who has been fooled by Indiamart fake sellers to join me in this fight for justice. Together, we are stronger. If you are interested in filing a case, please contact me at ***@yahoo.com.

Indiamart.com has a duty to protect consumers from fake sellers. However, they have failed to do so. I urge everyone to be cautious while dealing with sellers on this website. It is better to be safe than sorry.

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IndiaMart Indiamart Review: Unreliable Service and Poor Customer Support During Pandemic

Yo, so I gotta update y'all on my experience with Indiamart. It's been a hot minute since I heard from them, and I don't think they're gonna do anything to make things right.

Let me give you the rundown. So, during the pandemic, we needed some hand sanitizer for our clinics. Indiamart said they could hook us up and gave us a date for when we'd get the shipment. But then, a day after that date, they hit us with the news that they didn't have the right license to export the product. Like, what the heck?

They told us to send the refunds they were gonna give us to their "sister company," but we weren't down with that. By then, most of our clinics had already cancelled their orders. They didn't wanna give us any refunds at first, but we reminded them that they were the ones who gave us the timeline, so they had to stick to it. Eventually, they agreed to give us a refund, but it took forever.

They said they were stuck because of the lockdown, but come on, it's been over 200 days. Are the banks really not operating? I don't think so. And to make matters worse, they keep trying to get us to buy PPE from them. Like, seriously?

I've been texting them, but they're not even replying anymore. It's messed up. Don't trust these guys.

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IndiaMart IndiaMART Review: Scammers and Hustlers - Do Not Trust Anyone on This Site!

This website is a major scam! Everyone that will get in contact with you are nothing but scammers and hustlers. I originally wanted to purchase an item from a pharmaceutical company, and so I negotiated a price with them via WhatsApp. I asked to pay via PayPal or website credit cards, and they said that their website is currently not working (one other seller even had a legitimate website setup). So I asked if I could purchase via credit card, and they said that only through Western Union or Bitcoin transfer.

And so I paid via Western Union and even ensured that the IndiaMART website matches the name of the Western Union person to pay and even (their own website), and it seemed that it checked out. After payment, they said that your order is going to be delivered. After one day, I got a separate email from the shipping company (they have provided me with a tracking number of the shipper's site, and the site indicated that my package is in Paris, France), and they informed me that custom detained my package and won't release it until I give them a refundable $400 USD. I questioned them this time and said that I import all the time and never had this problem.

It is when I checked their shipping company that it indicated that this site was a setup importing scam website. When I questioned that shipping company and seller, they immediately disappeared on WhatsApp. On the two other occasions, I tried other sellers and made a small deposit via Western Union, and then again, the second person claimed that money never went through even though Western Union indicated so.

So please take my word for it - IndiaMART is a $#*!in scam of a website - do not trust anyone that you buy from that site. They are all fraudulent.

Hope this serves as guidance for anyone even thinking of buying something from that site. I have lost $2000 AUD in total from three separate transactions - these guys are pros, so don't fall for it.

Good luck guys, and please be careful.

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IndiaMart Beware of Scammers on Indiamart.com: My Experience with a Fraudulent Seller

I recently stumbled upon Indiamart.com while searching for a cheaper price on a Galaxy J8 phone. I was pleasantly surprised to find that the website provides access to many stores and sellers from India who can offer great deals. I posted a request for the phone and was contacted by a seller named Rajat Kurma. He offered me the phone for $250 plus $40 shipping, but we eventually agreed on a price of $225.

To ensure that I was dealing with a legitimate seller, Rajat provided me with a picture of a confirmation from the ICC about his company. I also checked the name of his company in UK companies and found that it was registered with the address listed on the certificate he provided me. I sent him $200 via MoneyGram and a photocopy of the invoice.

However, on Sunday, Rajat informed me that there was a problem with the shipment. I began to suspect that I had fallen victim to a fraud. Rajat tried to reassure me by sending me screenshots of his profile on Indiamart.com, where I saw that he had a green sign next to his name and was labeled as a "Verified Seller."

Unfortunately, my naivety got the best of me, and I decided to send him another $300 via WesternUnion for four phones. Rajat then gave me a fake tracking number from a non-existent company and claimed that the package was being held in customs in Lebanon. He asked me to pay $500 for an International Buyer Card, which I later found out did not exist.

I realized that I had been scammed and cursed Rajat, marking him as spam. Our entire conversation was erased, but I later unblocked him to gather more information about the recipient of the money. The receiver's name was Lionel Okoeguale, and he was located in Lagos, Nigeria.

Rajat has since tried to contact me again, but I know better than to fall for his tricks. He is a scammer, and I hope that others do not fall victim to his schemes.

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IndiaMart Scammed by Indiamart: My Experience with a Fraudulent Dealer

I recently had an experience with Indiamart that left me feeling scammed and disappointed. I was searching for an LG ultragear 24GN650 monitor for personal use on their website on August 5th, but it was unavailable at the time. The next day, I received a call from someone claiming to be a registered Indiamart dealer who had all the information about the monitor I was looking for. He offered to sell it to me at a very low price of *** rs, which was much lower than the market price of 15,500 rs. I thought this was a great deal and placed an order with him.

Everything seemed to be going well, and he even sent me regular updates about the shipping. He provided me with the bank account details of the company supplying the monitor, and I made the payment of *** rs. He then sent me an invoice that looked very legitimate, with all the necessary details like GSTIN, company address, and proof of warranty. The only thing missing was the tracking ID and shipping details. I later realized that this man knew all the loopholes of Indiamart and had probably scammed many people before me.

He promised to deliver the item by Tuesday evening, but when I called him, he said that the delivery had been delayed and would arrive on Wednesday. I waited all day on Wednesday, but he didn't answer my calls or respond to my texts. The same thing happened on Thursday, and I became frustrated. I called Indiamart's customer care and told them the whole story. They checked his contact number on their portal but found no one matching his contact number. They advised me to write an email to customercare at Indiamart.

The next morning, I called the scammer again and again, but he didn't answer my calls or respond to my texts. I became angry and wrote abusive messages to him on WhatsApp. Later, I saw that he was online and called him. I told him that I was taking strict action against him and writing to Indiamart. He responded by saying that Indiamart couldn't do anything and that I wouldn't receive my monitor or my money back.

This was my first experience with Indiamart, and I was very disappointed. I will never look for a deal on their website again and will stick to Amazon and Flipkart. After a frustrating day, I checked the reviews of Indiamart and found that many reviewers had similar experiences. It seems that this company is a scam and not trustworthy.

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IndiaMart Customer Reviews Overview

IndiaMART is a leading online marketplace that connects buyers and sellers across India. With over 60 million registered users and 5.9 million suppliers, IndiaMART has become a go-to platform for businesses looking to expand their reach and connect with potential customers.

One of the most significant advantages of IndiaMART is its user-friendly interface, which makes it easy for businesses to create profiles and list their products and services. The platform also offers a range of tools and features that help businesses manage their online presence and connect with potential customers.

IndiaMART has received overwhelmingly positive reviews from both buyers and sellers. Many users praise the platform for its extensive database of suppliers and the ease of finding products and services. The platform's customer support team has also received high marks for their responsiveness and helpfulness.

Another significant advantage of IndiaMART is its ability to help businesses expand their reach and connect with customers beyond their local area. Many users have reported increased sales and business growth after listing their products and services on the platform.

Overall, IndiaMART is a highly recommended platform for businesses looking to expand their reach and connect with potential customers. With its user-friendly interface, extensive database of suppliers, and helpful customer support team, IndiaMART is a valuable tool for businesses of all sizes.

IndiaMart In-depth Review

In summary, IndiaMart is a comprehensive platform for connecting buyers with suppliers in India. It offers a wide range of products and services, but experiences may vary regarding product quality, pricing, and customer service. While the site is generally user-friendly, there are areas where improvements could enhance the user experience.

1. Overview of IndiaMart

IndiaMart is a large online B2B marketplace in India, connecting buyers with suppliers. It provides a platform for businesses of all sizes to purchase and sell their products and services.

2. Website Usability and Design

The website is quite user-friendly with a simple and functional design. However, sometimes it can be overwhelming due to the vast amount of products listed.

3. Range of Products and Services

IndiaMart offers an extensive range of products and services, from machinery to clothing and more. This variety is one of its strongest points.

4. Quality of Products/Services Offered

The quality of products and services can vary greatly, as IndiaMart is a platform for numerous suppliers. It is important for buyers to do their due diligence.

5. Pricing and Value for Money

Pricing on IndiaMart is competitive, and buyers can often find good deals. However, it is crucial to compare prices to ensure value for money.

6. Supplier Verification and Reliability

IndiaMart has a system for verifying suppliers, but the effectiveness of this system can sometimes be inconsistent. Buyers should verify suppliers independently.

7. Customer Service and Support

Customer service is available, but the quality of support can vary. Some users report positive experiences, while others have faced challenges.

8. Payment Options and Security

IndiaMart provides multiple payment options, and the platform is generally secure for transactions. However, users should always exercise caution.

9. Delivery and Logistics

Delivery and logistics are dependent on individual suppliers, which means that experiences can vary widely in terms of reliability and speed.

10. User Reviews and Testimonials

User reviews and testimonials on IndiaMart are mixed. It is advisable to read multiple reviews to get a balanced understanding of a supplier's reputation.

11. Return Policy and Buyer Protection

The return policy and buyer protection depend on the supplier, so it is important to clarify these aspects before making a purchase.

12. Mobile App Experience

The IndiaMart mobile app is convenient for on-the-go business, but it may not offer the full functionality of the website.

13. Business Transparency and Ethics

IndiaMart as a platform promotes transparency, but the ethical practices can vary among the different suppliers using the platform.

14. Market Presence and Reputation

IndiaMart has a strong market presence in India and is generally well-regarded in the B2B marketplace sector.

15. Comparison with Competitors

Compared to its competitors, IndiaMart offers a wider range of products and generally more competitive pricing.

16. Areas of Improvement

  1. Enhanced supplier verification process.
  2. Improved customer service response times.
  3. More user-friendly website navigation.

17. Final Verdict and Recommendations

IndiaMart is a valuable resource for businesses looking to source products from India. While it offers a vast range of products and competitive pricing, users should exercise caution and conduct thorough research on suppliers. We recommend using IndiaMart with an understanding of its mixed reviews and varying supplier reliability.

How to file a complaint about IndiaMart?

Here is a guide on how to file a complaint against IndiaMart on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with IndiaMart in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with IndiaMart. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against IndiaMart on ComplaintsBoard.com.

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Contact IndiaMart customer service

Phone numbers

+91 969 696 9696 +91 804 811 4811 More phone numbers

Website

www.indiamart.com

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