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iKitchen.com Complaints

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iKitchen.com - Ohio

Posted: 2008-01-18 by See [send email]
NO customer service!
Complaint Rating:  100 % with 6 votes
We ordered a Panasonic Vortex Shaver (refurbished) which arrived a little later than when it was promised--no big deal. Unfortunately, after completely charging the shaver, it would never hold a charge longer than one shave. We contacted the company by email, as requested, and asked for an...
Comments United States Consumer Electronics

iKitchen.com - New York

Posted: 2008-05-19 by nativecarol [send email]
No product and stolen money!
Complaint Rating:  100 % with 2 votes
http://www.fraud.org/info/repoform.htm----contact these people and complain. This site need to be shut down. They look legit, but have numerous names-and noway to contact through e-mail. They took my order, sent a confirmation, and only after 16 days when I sent them an email inquiring, did...
Comments United States Internet Services

iKitchen.com - New York, Brooklyn

Posted: 2008-03-25 by Dean Ryan [send email]
No delivery of product!
Complaint Rating:  100 % with 1 votes
I ordered a kitchen utensil 6 weeks ago and still no delivery and no contact from iKitchen. No response from customer service other than a "form" response telling me to allow 15 days for delivery. Emails and calls are totally useless. I am having to file a claim through my credit card...
Comments United States Home & Garden

iKitchen.com - Arizona, Tucson

Posted: 2008-02-11 by Katrina Garvey [send email]
Terrible customer service!
Complaint Rating:  0 % with 0 votes
Well, I certainly wish I had come to this complaints site before I did any business with iKitchen.com They are truly terrible at what they are in business to do. I ordered a Singer sewing machine from them on 1/13 and was told to wait at least 15 business days before bothering customer service...
Comments United States E-Shopping

iKitchen.com - New York, New York

Posted: 2008-02-06 by Jay [send email]
Terrible customer service!
Complaint Rating:  100 % with 4 votes
I placed an order for a Cuisinart Food Processor on January 6, 2008. The advertisement indicated that the product would ship within 2-3 days and that I would receive shipping confirmation within that time period. On January 9, 2008, I contacted customer service via e-mail and asked the status...
Comments United States Products & Services

iKitchen.com

Posted: 2008-01-05 by Deborah Sheetz [send email]
No product sent; no contact possible, and they took my money
Complaint Rating:  100 % with 2 votes
I placed an order for a waffler on 11 November 2007. My credit card was charged the next day.

I have received no product. I have received no emails.

I have contacted customer service at least 4 times, no response ever.

This is the worst online merchant...
Comments United States E-Shopping

iKitchen.com - New York, Brooklyn

Posted: 2008-07-10 by Joel [send email]
Charged for Cancelled Item
Complaint Rating:  100 % with 1 votes
Ordered a small appliance and was not able to obtain shipping info. Called and was told that the item was on backorder. I cancelled the order and asked for an acknowledgement. Received an email from Elvia to "Dear Valued Customer" indicating that the order was cancelled and "no...
Comments United States Appliances

iKitchen.com - California, San Jose

Posted: 2008-03-30 by soni singh [send email]
No response, no delivery
Complaint Rating:  100 % with 1 votes
Order Date: Sun Jan 27 15:37:08 EST 2008
Order#: dotcoms-468649 from iKitchen.com
Item ordered: Typhoon - Vintage Blue 353-39122

It has been over 2 months but I have not received the item I purchased. They are not replying to emails either. Paid via PayPal but paypal...
Comments United States Appliances

iKitchen.com - New York, Brooklyn

Posted: 2008-03-25 by Dean Ryan [send email]
No delivery of product!
Complaint Rating:  0 % with 0 votes
I ordered a kitchen utensil 6 weeks ago and still no delivery and no contact from iKitchen. No response from customer service other than a "form" response telling me to allow 15 days for delivery. Emails and calls are totally useless. I am having to file a claim through my credit card...
Comments United States Home & Garden

iKitchen.com - New York

Posted: 2008-02-12 by ivan [send email]
Scam and fraud!
Complaint Rating:  100 % with 2 votes
On 1/23/2008 i ordered a cuisinart coffee maker,and like everyone else i was told i would get shipping,and tracking info via email which to date i have not received, when i got my order info after purchase there email had a link to check order statis that has not changed since the day of the...
Comments United States E-Shopping
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