I recently opened an NRE (Non-Resident External) account with ICICI NRI Banking Services. I was surprised to see that, a private bank, which is hyped so much all around the financial news, has so poor IT systems and worst customer service. Initially, I visited their website and posted a query on the website and they later called me and were very cooperative in making me open an NRI Bank account. Once my application has been processed then the trouble started.
- First, I didn't get my login ID for internet banking. I had to call the customer service to find out what my login is.