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My husband had a credit card that was past due. After he passed away, I was attempting to resolve all of his and my outstanding debts. When I called the credit card bank, I was told that this account was already placed into collections with IC Systems and they gave me their phone number to call....

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I contacted my credit card company and was told that the account had been sold to IC Systems, Inc. for collections.

I called IC Systems the first time, and all seemed to go well. I was put on a payment plan.

Then when the first payment came and was supposed to...

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Agents continue to call both my home and work phone several times a day even after I have let them know I cannot receive these calls at work....

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This company began calling my home on July 12, 2008. The second time their ID showed up, I decided to answer it even though I had no idea who they were or what they wanted. Since my son is on the road a lot, I felt I should answer it in case there was an emergency of some sort. I said, "Hello...