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Ibuyphones.com Complaints & Reviews

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Ibuyphones.com - No Repsonse

Posted:    never2old
Complaint Rating:  100 % with 2 votes
I mailed them 2 phones with the shipping label they gave me well over a month ago. The website is still saying they haven't received it. I have tried emailing 2 times with detailed information for them to advise. Still haven't heard anything....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Orange - Scammer

Posted:    ghettoracer
Complaint Rating:  0 % with 0 votes
I sent 5 phones to this company and its been over 2 months with no reply and saying that they received the phones. I emailed this company 3 times asking to send a check or to please return my phones. If you have sent a phone to this company, and you have the serial numbers still for the phones you sent or even if you had a contact for these phones, contact the service provider or your local police and report them as STOLEN. They can track this person or person's responsible. I feel that this company is a SCAM and that I have no trust in cash for cell phones biz anymore. The only company I can...
Complaint comments Comments Complaint country United States, California, Orange Complaint category Scam & Fake Checks

Ibuyphones.com - California, Orange - Non-Payment For Cell Phones

Posted:    Malik A
Complaint Rating:  0 % with 0 votes
I sent them two phones which they received on 7-7-2010. I emailed the company numerous times as well as Lonnie Jones, no response. So, the district attorney of Orange County is looking into it now and I directed him to this site and the BBB site to see the numerous complaints....
Complaint comments Comments Complaint country United States, California, Orange Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Orange - Fraud, Theifs

Posted:    blessingakinsilo
Complaint Rating:  0 % with 0 votes
I sent in over 8 phones to them and they owe me an outstanding amount of over $120.00. every time i log into my account on their website online it shows all the phones i sent, how much they owe me, when they received the phones, and etc, . I look at the information about each phone and it says "payment still being processed". They have received the phones since September 2009, and it is already July 2010 almost August soon it will be a year since i sent those phones. Has anyone else had trouble with this company and if so did you get your problem solved and how did you do it, and can you...
Complaint comments Comments Complaint country United States, California, Orange Complaint category Internet Services

Ibuyphones.com - California, Orange, CA - Nonpayment/No Response

Posted:    N. L-A
Complaint Rating:  0 % with 0 votes
Per their website the timeframe in which a 'value' determination will be made is 30 days. As of today it has been 40+

I have sent multiple emails to no avail.

Lonnie...I would appreciate and expect decent customer service...please advise....
Complaint comments Comments Complaint country United States, California, Orange, CA Complaint category Mobile & Cell Phones

Ibuyphones.com - iBuyPhones.com IS A SCAM

Posted:    Ginger A
Complaint Rating:  100 % with 1 votes
iBuyPhones.com is a SCAM!!! on their website they indicated they received my BlackBerry Curve on Dec 29, 2009. But they never sent me my money I have emailed the company almost every day and they never respond to my emails. So if you are thinking about selling your old cell phone DONT USE iBuyPhone.com I don't know how this company is still in business they LIE....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Orange , CA - Non Payment

Posted:    Wa nda Weathersby
Complaint Rating:  0 % with 1 votes
This company is fraudulently stealing customer phones with promise to pay a quoted fee. Not only are they using the US Postal Service but the Internet as well. I have 2 tracking numbers for packages sent that they received # 55191 and 55200. They have done this on several occasions to more than myself. I think it is time the FBI get involved to shut this company down. The owner Lonnie Johnson should repay everyone restitution and receive prision time. These crimes go back as far as 2008 I believe. He is not only making a mockery of the Police Departments nation wide but the US Postal Service and...
Complaint comments Comments Complaint country United States, California, Orange , CA Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Fountain Valley - Never pays for cell phones sent in

Posted:    William Hipkins
Complaint Rating:  100 % with 1 votes
Here is the information everyone needs regarding this thief! Use this to report him to the BBB and contact the California Attorney Generals Office, which I provide below:

CA Attorney Generals Office : 800-952-5225
CA BBB: http://www.la.bbb.org/ComplaintInformation.aspx


"Lonnie Jones" owns about 44 other domains View these domains >
is a contact on the whois record of 15 domains
3 registrars have maintained records for this domain since 1999-12-31 with 2 drops.
This domain has changed name servers 8 times over 6 years.
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Other

Ibuyphones.com - non-payment, no responses

Posted:    Becky9904
Complaint Rating:  100 % with 1 votes
I sent in a phone in August, they received it in September 2009, and to this day, January 4, 2010, I have never received payment for it, although it clearly shows on my "customer dashboard" that they intend to pay me $12.00 at some point in time, maybe. Their customer service has not responded to my 5 emails now to them on this. I filed a complaint with the BBB. Do not use this company for anything!...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Orange - non payment

Posted:    Al A
Complaint Rating:  100 % with 2 votes
I sent in 2 phones in August, 2009 and according to their website they received them on September 14, 2009. Here it is November 16, 2009 and they say they are still processing the payment. It is a total of $25.00. Now that I have filed a complaint with the BBB in So Cal, I will be also filing a complaint with the US Postal Service since they sent me the envelopes through the US mail. That is out and out theft thru the postal service. I have to say DON'T GET HOOKED INTO THIS SCAM!!!...
Complaint comments Comments Complaint country United States, California, Orange Complaint category Online Scams

Ibuyphones.com - New York - Did not pay for all the phones sent

Posted:    Birds09
Complaint Rating:  0 % with 0 votes
Sent 3 phones all show that they were received. They sent payment for 2 and have ignored me ever since. Filed a complaint with the NYS Attoney General and they never responded. Do not send them any phones....
Complaint comments Comments Complaint country United States, New York Complaint category Mobile & Cell Phones

Ibuyphones.com - rip off

Posted:    ibuyphones sucks!
Complaint Rating:  100 % with 1 votes
This place doesnt not send you money i sent them three brand new phone 100.00 phones hopeing to get the money to pay a hospital bill never got the money emailed this place they told me the post office lost my phones told me to go to hell and stop emailing me very bad place DO NOT SEND YOUR PHONES TO THEM TRUST ME!!! AGAIN DONT SEND YOUR PHONES TO THEM...
Complaint comments Comments Complaint country United States Complaint category Other

Ibuyphones.com - California - nonpayment for cell phone

Posted:    brandonbailey1
Complaint Rating:  0 % with 0 votes
The company receives your phone and never pays you. They are quick to get your phone in a nice prepaid package. Then you wait..30 day...and then wait some more...Wont respond to emails. No payment made like contract said within 30days.

This company steals your phones by theft by deception. Under the pretense they will pay you something for it after the process it.

Report your ESN's as stolen, making the cell useless....
Complaint comments Comments Complaint country United States, California Complaint category Mobile & Cell Phones

Ibuyphones.com - Tennessee - No payment or responses!

Posted:    Annoyed by ibuyphones.com
Complaint Rating:  100 % with 2 votes
I have contacted Lonnie several times about my $75 payment for my brand new LGenV2. He has read every email but won't reply!!!

I am now posting on the BBB website about their poor customer service and fraudulent practice....
Complaint comments Comments Complaint country United States, Tennessee Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Fountain Valley - non-payment

Posted:    campyaking
Complaint Rating:  100 % with 1 votes
Sent in an Iphone for which I was to be paid $120.00. Never paid and cannot get customer service to respond by email. A Real RIPOFF......
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Fountain Valley - Fradulent Company; false advertising; none-payment

Posted:    gtc108
Complaint Rating:  100 % with 2 votes
I was so happy when I found this website b/c it promised me money for my phone while saving the environment. This happiness soon turned to frustration after sending in my phone and waiting 2 months for the check. Not only did I not receive the check for my phone but they have stopped responding back to my emails and request to have my phone mailed back to me. I am very disappointed with this company and will file a complaint with the BBB so that they can be on "someone's radar". I am glad that people have this website as a venue to inform people of scam sites like www.ibuyphones.com...
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Fountain Valley - Non payment /Rip-off

Posted:    pissedoff1now
Complaint Rating:  0 % with 0 votes
I sent LONNIE two phones in original boxes June 15, 2009 in my own box using their pre-paid label. I checked on the website several times to see if my phones were received, and they weren't. On their website, however, it states that this sometimes happens and to email them specifics about your packages. Well, I have done that ...several times. I have yet to receive anything back from LONNIE about anything. And it seems as though the email address for customer service is null and void. I have heard a variety of feedback about this "company" but I can only go by my own experience. And...
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Mobile & Cell Phones

Ibuyphones.com - California, Fountain Valley - Rip-off

Posted:    woncbitten
Complaint Rating:  100 % with 2 votes
BEWARE! I sent 4 phones in their pre-paid mailer on 7/9/2009 and to this day, their website shows they still haven't received my phones. On top of that, I have sent (what they call) customer service 5 emails inquiring of the status but have never received a reply. I should've received $172 but of course, nothing! I just hope anyone that is considering doing business with this "so called" company checks this site first....
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Online Scams

Ibuyphones.com - SCAMMED

Posted:    Whitney
Complaint Rating:  67 % with 3 votes
I sent in two phones to this ridiculous company over a month ago and they are still listed as having never been received. I have sent numerous emails to their customer service, receiving no response. Except for one, when I was worried that my contact email was not changed, and they responded to tell me it had been changed. In that same email I had again asked about my phones. There was nothing in the response about my phones. I was quoted to receive $98 dollars from them for my phones that I sent in.

Their websites states that sometimes the stickers fall off of the packaging, so with...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Ibuyphones.com - California, Fountain Valley - Fraud and scam

Posted:    Richard
Complaint Rating:  100 % with 12 votes
So, I thought that I would get some extra cash for our old cell phones after switching networks. I looked online and thought I picked the right one, ibuyphones.com. I had a slight inkling that it may be a scam so I took pictures of my phones and all info before sending. My phones safely arrived to ibuyphones at the beginning of December. I waited patiently until the beginning of January to contact them about the status of my order. No response. I sent another note, slightly more agitated, no response.

Now, I like to talk directly to people who have done me wrong so I tried to find...
Complaint comments Comments Complaint country United States, California, Fountain Valley Complaint category Products & Services

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