I sent 5 phones to this company and its been over 2 months with no reply and saying that they received the phones. I emailed this company 3 times asking to send a check or to please return my phones. If you have sent a phone to this company, and you have the serial numbers still for the phones you sent or even if you had a contact for these phones, contact the service provider or your local police and report them as STOLEN. They can track this person or person's responsible. I feel that this company is a SCAM and that I have no trust in cash for cell phones biz anymore. The only company I can trust is Gazelle.com for cash for cell programs but this one is one of the worst.
I sent in over 8 phones to them and they owe me an outstanding amount of over $120.00. every time i log into my account on their website online it shows all the phones i sent, how much they owe me, when they received the phones, and etc, . I look at the information about each phone and it says "payment still being processed". They have received the phones since September 2009, and it is already July 2010 almost August soon it will be a year since i sent those phones. Has anyone else had trouble with this company and if so did you get your problem solved and how did you do it, and can you...
Here is the information everyone needs regarding this thief! Use this to report him to the BBB and contact the California Attorney Generals Office, which I provide below:
CA Attorney Generals Office : 800-952-5225
CA BBB: http://www.la.bbb.org/ComplaintInformation.aspx
"Lonnie Jones" owns about 44 other domains View these domains >
is a contact on the whois record of 15 domains
3 registrars have maintained records for this domain since 1999-12-31 with 2 drops.
This domain has changed name servers 8 times over 6 years.
Hosted on 24 IP addresses over 6 years.
View 254 ownership records archived...
The company receives your phone and never pays you. They are quick to get your phone in a nice prepaid package. Then you wait..30 day...and then wait some more...Wont respond to emails. No payment made like contract said within 30days.
This company steals your phones by theft by deception. Under the pretense they will pay you something for it after the process it.
Report your ESN's as stolen, making the cell useless.
I was so happy when I found this website b/c it promised me money for my phone while saving the environment. This happiness soon turned to frustration after sending in my phone and waiting 2 months for the check. Not only did I not receive the check for my phone but they have stopped responding back to my emails and request to have my phone mailed back to me. I am very disappointed with this company and will file a complaint with the BBB so that they can be on "someone's radar". I am glad that people have this website as a venue to inform people of scam sites like www.ibuyphones.com so that no one else will fall victum to their deception. BUYERS BEWARE!!
I sent LONNIE two phones in original boxes June 15, 2009 in my own box using their pre-paid label. I checked on the website several times to see if my phones were received, and they weren't. On their website, however, it states that this sometimes happens and to email them specifics about your packages. Well, I have done that ...several times. I have yet to receive anything back from LONNIE about anything. And it seems as though the email address for customer service is null and void. I have heard a variety of feedback about this "company" but I can only go by my own experience. And my...
I sent in two phones to this ridiculous company over a month ago and they are still listed as having never been received. I have sent numerous emails to their customer service, receiving no response. Except for one, when I was worried that my contact email was not changed, and they responded to tell me it had been changed. In that same email I had again asked about my phones. There was nothing in the response about my phones. I was quoted to receive $98 dollars from them for my phones that I sent in.
Their websites states that sometimes the stickers fall off of the packaging, so with all email...
So, I thought that I would get some extra cash for our old cell phones after switching networks. I looked online and thought I picked the right one, ibuyphones.com. I had a slight inkling that it may be a scam so I took pictures of my phones and all info before sending. My phones safely arrived to ibuyphones at the beginning of December. I waited patiently until the beginning of January to contact them about the status of my order. No response. I sent another note, slightly more agitated, no response.
Now, I like to talk directly to people who have done me wrong so I tried to find the phone...
I sent in two cell phones in July 08 and was promised a check within 2 - 3 weeks and it is now January 09 and still have never received the check. Supposely they have mailed a check 3 times according to two different people, the last check was supposed to be mailed the end of December. I have filed a complaint with the BBB, but that did no good. I do not understand how a company can still be in business when they are actually stealing from everyone who is trusting them. I am really tired of messing with them, but I am sure all the other people who lost phones and money are two. I am not sure...
Mailed two phones to ibuyphones.com in there prepaid mailer. Contacted company by email two weeks after mailing phones to them. Received an email back that they probably had received my phones but they may have not been checked in yet and that they would hurry the process along. It has now been 2 months since I received that email and when I check there web site to see if the payment has been processed. It still list the phones as not received. Yeah right!! What a ripoff!!
Per our agreement, I sent ibuyphones.com 2 used cell phones. They were to send a check for $80 within 3-5 days of receiving them. They acknowledge receipt of the phones on 9/4/08 and claim to have mailed a check on 9/18/08. I have not received a check and they have stopped answering my emails. I filed a claim with the BBB that they ignored. I have emailed them repeatedly requesting payment. There is no phone number for this company, just an email address.