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Hydroxatone Complaints & Reviews

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Hydroxatone - Advised that this was free barring P&P

Posted: 2014-08-14 by    William Kenny
Complaint Rating:  0 % with 0 votes
I recently completed a survey instigated by Nat West Bank which advised at the end I would receive a free gift. I was then advised that as long as I paid £2.95 P&P that I would be sent the FREE Product. I received the goods along with a delivery note which I took no notice off as I was under the impression that as I had paid the P&P the product should be foc.I have read the www reviews and have noticed that people that have done the same as me have been charged and I tried to ring the number 1-800-480-0698 to cancel but the number is a dead line. Can you please advise me what I should do next...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Surveys

Hydroxatone - Won't stop taking payments from credit card

Posted: 2014-06-29 by    beinman204
Complaint Rating:  100 % with 2 votes
I had ordered Hydroxatone wrinkle cream the trial order, first I did not receive the order then they charged my
credit card 69.95. I still have not received any of the product and I have 2 more charges on my credit card for 69.95 for a total of 209.85. I phoned them to inform them of all these charges and they said it was for the products that were shipped BUT I DID NOT receive any of these so called orders. I asked them to cancel and remove me from their system and on June 26th they took another 69.95, HOW DO YOU STOP THESE PEOPLE
?????? I contacted them again and they said they...
Complaint comments Comments Complaint country Canada Complaint category Health & Beauty

Hydroxatone - cant cancel via email or ph

Posted: 2014-05-17 by    sapphiresmum
Complaint Rating:  0 % with 0 votes
brought my supposed 'free trial' a month ago, unaware till i actually clicked order that they would be billing me 79.95 a month. it said i had 30 days to cancel.neglected to tell me i had 14 days to return which i just found out now. i just went onto the hydroxatone.com website and requested a cancellation by email.which wouldnt send and the aus/nnnz ph number they have there is the wrong number. is there anyway to actually contact them?? i really really cant afford this, im a single parent of 4 who only accepted their 'free' gift in the first place to stop the spammy pop ups...
Complaint comments Comments Complaint country New Zealand Complaint category Health & Beauty

Hydroxatone - Stop payment

Posted: 2014-02-05 by    Judith Prout
Complaint Rating:  100 % with 1 votes
I have tried product for a month Wish to cancel payments on further products They have taken another payment out of my bank after I was in touch with them to cancel further products You should be able to stop things if you are not satisfied Please try and do something...
Complaint comments Comments Complaint country Australia Complaint category Health & Beauty

Hydroxatone - Florida, Lakeland - 30 day trial

Posted: 2013-05-20 by    Mary J Love
Complaint Rating:  67 % with 3 votes
(Continued from 1st. message). The next time I looked at the HYDROXATONE, I knew I was way beyond the 30 day trial date. I could not help it!
I am sending the HYDROXATONE back and I beg that you do not charge me for this. I live on Social Security and will not be able to buy groceries if you do.I will have no money to pay for the one I used and the 2 items I sent back. Please forgive me! I did not mean to treat you so badly. Things just happen, and it is what it is. Would you please forgive this charge and consider "MY BAD" as just that. I made a bad mistake>>>>>>>>>>>>>>>>
Complaint comments Comments Complaint country United States, Florida, Lakeland Complaint category Cosmetics

Hydroxatone - Ontario, Collingwood - Failed to refund

Posted: 2013-03-19 by    Artfullady
Complaint Rating:  100 % with 2 votes
I decided to try hydroxatone and Bellaplex for the trial price of $1.99 per product. When it arrived in two seperate boxes I was charged over $20 dollars per box in duty. After a week I decided the product wasn 't worth the high cost of importing it to Canada so I phoned to cancel further orders being sent. The man I spoke to failed to advise me that I needed to return the products and consequently a few weeks later I noticed two charges on my credit card for the full cost of the products I had received, totaling $150. I phoned the company again only to be told it wasn't enough to just...
Complaint comments Comments Complaint country Canada, Ontario, Collingwood Complaint category Health & Beauty

Hydroxatone - South Australia - Scam

Posted: 2013-01-27 by    June runciman
Complaint Rating:  100 % with 1 votes
I thought I was old enough to know better, Pulled in to a big scam by scam artists, A free trial was all I sent for, not a monthly subscription, not a go ahead to take money from my bank account, without my say so, I'm unemployed and a free trial was a pick me up, Not Making me feel sick and ill with worry fearing money will be taken out of my account when I'm struggling to make ends meet at the best of times, what a fool I was to trust anyone, doesn't that make it a sad sad world, despicable people....
Complaint comments Comments Complaint country Australia, South Australia Complaint category Health & Beauty

Hydroxatone - New Jersey - Unauthorised deductions

Posted: 2013-01-14 by    Hydroxatone scam
Complaint Rating:  100 % with 1 votes
I had received products from hydroxatone unauthorised. I had gone through a few processes in looking in to buying the product although changed my mind due to the expense of the later costs. I received several emails asking me to confirm by credit card order which I never did. A few weeks later the product arrived and I left for holidays. I hve since returned and phoned to cancel the order within the 30 day risk free period. Today the first payment of 69.95 has been detected from my credit card. Upon speaking to a highly highly unprofessional representative informed there was nothing she could do....
Complaint comments Comments Complaint country United States, New Jersey Complaint category Credit Cards

Hydroxatone - Will not cancel the order

Posted: 2013-01-09 by    Oliveoil173
Complaint Rating:  0 % with 0 votes
I signed up for a free trial of Hydroxatone on Facebook. I have tried to cancel my order but it is still being sent and money taken from my credit card each month. The product is posted from Jamaica and the Address of the company is PO BOX 9300 Jersey City NJ07303-9908
the contact number is (800)672 2259
I have not been able to find this companies website and I feel they are using false claims re free trials to obtain customers. I am going to cancel my credit card....
Complaint comments Comments Complaint country United States Complaint category Cosmetics

Hydroxatone - New Jersey - cancel order

Posted: 2012-11-04 by    maria glascott
Complaint Rating:  100 % with 3 votes
Order risk free 30 days Hydroxatone anti wrinkle cream, you pay $1.99 shipping, Then they charge you every month $69.95 each for 2 more jars of cream, have rang them to cancell the order, and they say that it will cost me $150 to return the jars of cream, so they are telling me that I have to pay $50 each jar $100 total, and will cancell the order, but I am worried that they might keep sending it and charge me again, becouse I realise this is a scam, and I carnt seem to be able to contact them via email, Could you please helpe with this, Thanking you Maria Glascott...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Cosmetics

Hydroxatone - New Jersey, Jersey City - Over Charging

Posted: 2012-08-08 by    Jay-Dee-Ann Code
Complaint Rating:  100 % with 1 votes
I purchased the product on 30 day trail in March 2012. I payed the full amount of $141.89. I then cancelled from the product. Since going through my bank statements the company is still charging me $71.95, for a product that i have not recieved. It would be great if u could stop these payments coming out & remburst my account. I'm very angry and disappointed, as i have only ever recieved the product once.

Kind Regards,
Miss J Code
109Morris Rd
ROTHWELL QLD 4022
AUSTRALIA

CUSTOMER ID:TS753A8B55CECA
INVOICE:IB8E6E96AAO5AA180...
Complaint comments Comments Complaint country United States, New Jersey, Jersey City Complaint category Cosmetics

Hydroxatone - it’s nothing but plain old cold cream

Posted: 2012-07-24 by    Rigman
Complaint Rating:  100 % with 3 votes
it’s nothing but plain old cold cream, it doesn’t do any of the things it advertises that it does, fades wrinkles dark circles large pores brown or dark spots. Then in small print under the supposedly ‘FREE’ offer they want you to sign up for automatic shipments so they can access your checking account and deduct money whenever and how much ever they want. THEN try to get a refund and it’s like herding cats or getting blood from a turnip!!! Nothing is ‘FREE’ I know that so why do so many business (for lack of a better term) get away with advertising their...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Hydroxatone - Ontario, London - unlawful billing

Posted: 2012-07-05 by    PAUL SNODDY
Complaint Rating:  100 % with 4 votes
I bought a $2 sample of this wrinkle free product, it came to me in 2 one ounce jars, not samples...now they have my credit card no...well screw them I cancelled my card...they are getting nothing more. I sent them a note first time they tried billing me $73 and told them all I bought was a 2 buck sample, I got no reply, again they tried billing me to no avail because my card is a self loaded card...look this company up, google it ...the are noted to have done this to many people, and on top of it all it was shipped from the states and I had to pay a $40 shipping fee in cash from my mailman DO NO...
Complaint comments Comments Complaint country Canada, Ontario, London Complaint category Cosmetics

Hydroxatone - Hydroxatone owes me money AND attempted to take more money instead of refunding me

Posted: 2012-01-20 by    Sharle
Complaint Rating:  100 % with 2 votes
I saw a compelling ad for Hydroxatone on the internet. Since it gives a 30-day free trial period I figured I would give it a try. I began using it as soon as I received it, looking forward to the awesome results they advertise. No results in a week, no results in 2 weeks, no results in 3 weeks, so I called & emailed them (11/29/10) to let them know that I had not experienced any of the advertised results and I did not want them to send me any more of the product or charge me for the product.

12/2/10 they took $69.95 from my account (I had used a debit card). I wrote & reiterated the...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Hydroxatone - Fruadulant advertising

Posted: 2011-11-15 by    Valerie Done
Complaint Rating:  0 % with 0 votes
I started a 30 day trial for Hydoxatone, I paid for the shipping and handling.. Before the 30 days, I was dissatisfied, so I called them to cancel. They told me I had purchased the product. I told them It was the 30 day

they had advertised. They wouldn't listen. I shipped the product back several monts ago, and still received a bill. Now they have turned me over to a collection agency that I have Given you. Can you please help me? Thank You Valerie Done...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Hydroxatone - California - Cancellation of membership

Posted: 2011-10-17 by    CJM92563
Complaint Rating:  0 % with 0 votes
I called this company over a month ago and cancelled my membership and they have continued to charge my credit card....
Complaint comments Comments Complaint country United States, California Complaint category Cosmetics

Hydroxatone - New Jersey, Jersez City - receipt 2 boxes that I not demand

Posted: 2011-10-05 by    Thérèse Boulanger
Complaint Rating:  0 % with 5 votes
I am command by internet a trial for hydroxatone cream.
Today, 4 October 2011 . I receive a package at: Postes Canada come from the hydroxatone. I am pay $28.70 for
CBSA POSTAL IMPORT. When I open my package, there are 2 pots of cream that I not past the command.
A trial for hydroxatone cream where at: $1.99 free shipping& processing. But on my bill He charged me
$141.89 . My friend call customer service because I not speak english, no service in french. I returned the package
at my expenses....
Complaint comments Comments Complaint country United States, New Jersey, Jersez City Complaint category Health & Beauty

Hydroxatone - Texas, Shenandoah - agree for $1.00 NOT $79.99

Posted: 2011-09-14 by    Claudine Vallis
Complaint Rating:  0 % with 1 votes
I agreed for a $1.00 (one dollar) from my checking account thru my ATM card number, but this morning when checking my bank account this company lied to me and took $79.99 (seventy-nine dollars and ninty-nine cents). They did not leave a phone number to discuss the problem. This leaves me, who is on a fixed income, with less than $40.00(forty dollars) to live on until the 3th of next month. This practice for a business is BAD!!! I want my money back NOW...
Complaint comments Comments Complaint country United States, Texas, Shenandoah Complaint category Bad Business Partners

Hydroxatone - New Jersey, Jersey City - scam and con

Posted: 2011-09-06 by    Maryjane24
Complaint Rating:  100 % with 5 votes
I never AGREE TO SIGNED UP. IT SAY'S IN THE ADD THAT IT IS TRIAL FOR $1.99.WAS HORRIFIED WHEN I RECEIVED THE PACKAGE AND THE PRICE THEY' ARE CHARGING... REAL SCAM AND TO THINK THAT IT ADVERTISED THROUGH FACEBOOK WAS SO DISGUSTING......
Complaint comments Comments Complaint country United States, New Jersey, Jersey City Complaint category Health & Beauty

Hydroxatone - Pennsylvania, Whitehall - released credit card info to outside resourses

Posted: 2011-08-06 by    Michele Hricak
Complaint Rating:  100 % with 2 votes
Called to order the FREE trial of Hydroxatone. This is a 100% automated system. What a gimmick. I have now received my first bank statement since this happened only to find out I have been enrolled into programs I did not agree. Great Fun, shoppers advantage and Budget savers. Also someone from one of the above mentioned companies used my Visa Debit card for Experian to pull a credit report on a Dale P. During automated call to Hydroxatone I repeated several times (I knew the call was being recorded for quality & training purposes) I only agreed to the free sample of Hydroxatone and the $7.95 s&H....
Complaint comments Comments Complaint country United States, Pennsylvania, Whitehall Complaint category Unauthorized Charges

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