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hrrg Complaints & Reviews

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hrrg - Company didnt even send claim to insurance.

Posted: 2013-11-16 by    kginesdk
Complaint Rating:  0 % with 0 votes
I received a bill in May stating that i owed HRRG $900.00 from a ER visit. They have called me non stop since I first received the bill. I finally on 11/13/13 asked the lady from HRRG if she could look and see if my insurance had paid any on the bill, she states that insurance didnt pay any but she said that i could call my insurance and ask them. I called my insurance company and they said that they never received a claim from them for that date and the bills that they did receive for that date of service were paid in full. So i had to call the actual company and they stated that they had submitted...
Complaint comments Comments Complaint country United States Complaint category Other

hrrg - Texas - super rude

Posted: 2013-03-19 by    shagara
Complaint Rating:  100 % with 1 votes
So I kept on getting calls from this place, because of a medical bill I need to pay for my son, they called me at 8:00 pm when I was half asleep telling me that I needed to pay up and when I was trying to get more info the lady started being very rude and Hung up on me so I decided to call back and make a complaint about her and this other lady told me that we were in a new conversation and she didn't want to hear it so I Hung up on her they were being very rude and had a really ugly attitude, so I decided to call back again because I really wanted more info about what was going on with that...
Complaint comments Comments Complaint country United States, Texas Complaint category Other

hrrg - Florida, Plantation - harrassing phone calls to pay false debt

Posted: 2013-03-11 by    M.L.M.C.
Complaint Rating:  0 % with 0 votes
They are calling me 4 times a day asking for payment on a hospital bill that I do not owe and they wont stop calling me even though I have submitted proof I do not owe the money....
Complaint comments Comments Complaint country United States, Florida, Plantation Complaint category Collections Agencies

hrrg - Florida - Emergency Medical Bill

Posted: 2012-12-03 by    Willycubed
Complaint Rating:  100 % with 2 votes
I recieved a phone call from them about a month ago. I had missed the call so I called them back, and they told me I had an unpaid emergency room bill, which I did. I asked them if I could pay a monthly payment out of my debit card each month and the woman told me no that I had to pay it all at once. I told her well give me a week, and I will try to pay. The lady got very rude with me and wanted to know why I couldnt pay it right then and there. I told her I couldnt afford to pay it all up front right then and there, and it would be better for me to make a monthly payment. She said I couldnt do...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - harrasment

Posted: 2012-09-04 by    texash
Complaint Rating:  100 % with 2 votes
How do you expect for people to pay you money they "owe" if your being OUT OF CONTROLLABLY rude!!! This company is the most unprofessional co. My daughter has had chip for a year now, went in May to the E.R., and all of a sudden doesn't have chip that month but then gets it the next...this co. needs to be a little nicer, or else NOBODYS paying you. Oh did I mention, 2 representatives hung up in my face ?! Thanks...for nothing...
Complaint comments Comments Complaint country United States Complaint category Other

hrrg - Florida - DIFFICULT TO DEAL WITH!!!

Posted: 2012-08-13 by    rmrojo524
Complaint Rating:  0 % with 0 votes
My 2 year old had to go to the ER a year or so ago. He's had Molina through Medicaid since birth but for some reason, his benefits were terminated the month he went to the ER and then reactivated a month or so later...at least that is what I was told. So I have been trying to get Medicaid to go "retroactive" on the bill. Medicaid did nothing for a year (big surprise huh) and I got so fed up I sent a strong-worded email to the Florida Dept. of Health. I get a call back within an hour!! Finally, the caseworker tells me my son DID have medicaid when he was in the ER, just not through...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - Florida - RUDE HRRG EMPLOYEE

Posted: 2012-06-29 by    CHRISTINA CHERYU
Complaint Rating:  0 % with 0 votes
I WENT TO THE ER TWICE THIS YEAR BECAUSE I HAD MENORRHAGIA THE BILLS CAME AND I CALLED FOR ASSISTANCE BECAUSE I COULDN'T PAY THE BILLS . AND THREE MONTHS LATER I RECEIVED A LETTER FROM THE HRRG PEOPLE. SO I CALLED THEM . I SPOKE TO A LADY WHO WAS SO RUDE!!! HER NAME WAS DEE ACCORDING TO ANOTHER AGENT SHE WAS YELLING AT ME . I WAS ASKING HER QUESTIONS AND SHE DIDN'T WANT TO ANSWER THEM OR SHE WOULD ASK ME THE SAME QUESTION OVER AND OVER. AND AT THE END SHE HANGED UP ON ME . THIS ISN'T HOW YOU TALK TO PEOPLE THEY DON'T HAVE ANY MANNERS...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - Ohio - Harassment

Posted: 2012-06-14 by    Kenneth Busler
Complaint Rating:  100 % with 1 votes
I admit that I owed the hospital money. HRRG called and acted like I was a deadbeat and the caller said "You owe us $54.94". I said "No, I owe Cleveland Clinic $54.94". She didn't like that. This was May 18th. I told her I would pay the bill within 30 days. On June 13th (25 days later), she called and said "can I have you verify your date of birth" I said "not right now" and next thing I know, she had hung up. I called back and they answered and hung up again. I called again and she answered and I asked why she hung up. She said I refused to verify my...
Complaint comments Comments Complaint country United States, Ohio Complaint category Collections Agencies

hrrg - Tennessee, Knoxville - HARRASSMENT

Posted: 2012-04-03 by    PANDAMOON
Complaint Rating:  0 % with 0 votes
HRRG IS CALLING ME TO COLLECT FOR MY EIGHT YEAR OLD DAUGHTERS MEDICAL BILL OF 399.00. iITOLD THEM SEVERAL TIMES THAT SHE HAS MEDICAID AND THAT HER BILLS ARE COVERED BY MEDICAID AND THEY ACT LIKE THE CANT FIND THE INSURANCE AND CONTINUE TO ASK ME FOR THE MEDICAID I.D NUMBER. I COULD BE HAVING SURGERY ON MY DEATH BEAD OR BEING HELD UP AT A BANK AND THEY WILL CONSTANTLY ASK ME FOR THE MEDICAID ID NUMBER AND I HAVE ALREADY GIVEN THIS INFORMATION. THEY DRIVE ME CRAZY AND I CANT GET THEM OFF OF MY BACK NO MATTER WHAT!...
Complaint comments Comments Complaint country United States, Tennessee, Knoxville Complaint category Collections Agencies

hrrg - Florida - Customer Service

Posted: 2012-02-11 by    Baire
Complaint Rating:  0 % with 0 votes
I recently got sent over to this agency. I was waiting on financial help from the hospital so this bill for team health fell behind. This company called me and left NO message (not very helpful). I called them back, and got some woman, didnt clearly speak name just asked for my date of birth. After the collection reading of attempting to collect a dept, this woman became rude and told me only 50 % was covered by financial help, and that I needed to pay in full. When I told her I couldnt she proceeded to tell me I needed to. And I asked if it was her could she pay this full balance of 751, if she...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - Unending Phone Calls without Cause

Posted: 2011-12-20 by    Chaleehou
Complaint Rating:  0 % with 0 votes
I keep receiving phone calls from a company that identifies itself as HRRG when I return the call. They never leave voice mail, but it shows up as a missed call on my cell phone. When I return the call, they are identified as HRRD by computer voice, then hook me up to a live body. Who comes on says "your number isn't showing up on our records", then they either hang up saying it must be a mistake - or just act like I don't know what I'm talking about - very rude!! Why am I being bombarded by phone calls from them (5 in the last week), when I'm not even in their records?...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

hrrg - Florida - Emergency Medical collection

Posted: 2011-09-29 by    DMM33
Complaint Rating:  100 % with 1 votes
My husband had an emergency procedure in Feb 2011. In June 2011 we received a collection notice from HRRG stating that we owed money for the physician fee. I called HRRG and I informed them that we had not received an invoice from the Physician Services company (Paragon Contracting Services) and if they would provide me a copy of the invoice I would be happy to pay it. They instructed me to call the insurance company and get an EOB, that they would not provide a copy of the invoice, and that their system showed that Paragon had sent an invoice on dates x, and y.
I have called a second time...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - Texas, Houston - PAYMENTS

Posted: 2011-08-23 by    bankrupt in texas
Complaint Rating:  0 % with 0 votes
I HAVE MADE PAYMENTS ON TWO ACCTS AND HAVE THE SAME ORIGINAL BALANCE. INSURANCE COMPANIES DO NOT PAY THE FULL AMOUNT. BUT IF YOU ARE SELF PAY YOU ARE EXPECTEDTO PAY THE FULL AMOUNT. I HAVE SENT IN COPIES OF MY PAYMENTS. AND REQUESTED FROM ARS/HRRG A CORRECT B ALANCE. BUT THEY ONLY SEND ME DEMAND LETTERS.THEN THEY REPORT IT ON YOUR CREDIT, WHICH PREVENTS YOU FROM BORROWING TO SETTLE THE BILL. REAL SILLY MOVE....
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Collections Agencies

hrrg - Handling Questions

Posted: 2011-07-27 by    ohdaisy
Complaint Rating:  100 % with 4 votes
I received a bill for the first time for my brother, and it was $530 and they wouldn't release information regarding why he owes money and that even though I would be taking care of it, they wouldn't tell me anything. I had to have my father call in and they were yelling at that the money needed to be paid now and the lady would not give us which healthcare had sent them the bill. It took a few calls and they finally told us it was from Everyday Healthcare. When I called Everday Healthcare to see what the bill was regarding and why they hadn't sent us a bill themselves and they told...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

hrrg - calling...

Posted: 2011-06-17 by    strugglinginKY
Complaint Rating:  0 % with 0 votes
HRRG is the collection agency my emergency room bill was sent to after I was unable to make payments.
HRRG of course continues to call. I set up a payment plan a long while back, but I am unemployed and am unable to actually make consistent payments. When HRRG called today, they pressed for money I do not have. I have a family to take care of, I understand I owe the hospital, but providing for my children and myself comes before any medical bills! I asked the HRRG collector if we were being recorded to be sure that what I had to say was known. I explained my situation and and was repeatedly...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

hrrg - Florida - medical bill

Posted: 2011-05-12 by    Please bill insurance!!
Complaint Rating:  100 % with 2 votes
Received call from this company(HRRG) saying I needed to pay a Hospital bill. My son was in the hospital a year and 5 months ago. The Dr office billed 5 different insurance companies, none of which were mine. I still can't get them to send me a bill stating that they billed my insurance company. So, no I was going to pay the bill in full until the could prove they billed my insurance company. I have all the documentation where they bill all the other insurance companies, why can't they send a bill showing my insurance company. When I asked the girl for a supervisor number she gave me two...
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

hrrg - California - Harassing Letters

Posted:    BargleSchmargle
Complaint Rating:  100 % with 4 votes
I've been trying to pay off a physician bill from 05/31/09. I was unemployed and without insurance. I wasn't able to find a job until 08/31/09, and it is part-time at minimum wage. I began sending the original company, TeamHealth, $5 payments as it was all I could make. I was a day or two late with a payment and it went to HRRG, who sends me letter after letter, one every few days, reminders as well as receipts.

I have been paying them as much as I can consistently, and they always seem to make stupid mistakes like sending me a letter threatening me saying I haven't...
Complaint comments Comments Complaint country United States, California Complaint category Collections Agencies

hrrg - Rude

Posted:    CC528
Complaint Rating:  67 % with 3 votes
I just got off the phone with some guy at HRRG who has been calling my number non-stop for 3 days now. He asked if I could take care of the bill now and I said no that I didn't have the money and that it would probably take a couple of months before I could pay anything towards it. He said in a couple of months you will be buying stuff for Christmas and then say that you need another couple of months and by then it will appear on your credit report. I said go ahead and report it, my credit is shot anyway because we just went through a bankruptcy (unfortunately that happened before my medical...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

hrrg - Ohio, Cincinnati - Keeps calling our number

Posted:    dleepenn
Complaint Rating:  67 % with 3 votes
When our daughter in law requires health care services, she has been giving our telephone number (without our permission). When she does not pay the bill, the collection agency calls us and each time it happens, we tell them to take us off their calling list. I expect there will be another call in the future as I don't think my daughter in law will change her behavior any time soon and HRRG (and the medical care providers) are too F...ing STUPID to catch on to her bad number even tho it is obvious that her number does NOT match to her address nor anything else about her... she lives in Columbus...
Complaint comments Comments Complaint country United States, Ohio, Cincinnati Complaint category Unauthorized Charges

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