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Booked a flight for 2 in February 09, only to discover that Hotel at destination overbooked & canceled our rooms. Contacted Hotwire within 3 hours of placing reservation and received no help & only arguments. Tried to book rooms through hotwire, but they could not find anything either....

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The worst system I've ever used. I will make sure I report this to every travel website I use. I found a car two classes better and 25% lower after I booked with Hotwire. Horrible set up that you can't back out or renegotiate your price after booking 3 months in advance thinking you're...

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Hotwire was unwilling to cancel a car rental that was 15 minutes old! Even though I was honest about the booking mistake, they said had I given a different reason, and basically lied, I could have received refund.
Manager was unwilling to work with me, even though I was in process of...

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A friend of mines booked a trip for me and two other friends to newyork city with hotel reservations too. she received an email confirming that everything was confirmed. we went to the airport to check in and everything was fine at that point but once we got to our destination, our hotel, we...

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I can't believe that the only way you can get internet service in a High -end residence as midtown miami the only provider is Hotwire!!! I don't even know that company. There internet service is very bad. The worse part is that in this country they say is no monopoly!!! This is a joke.

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I have been a hotwire customer since they opened for business. Up until this past weekend, I've had no problems with them. This past weekend, I attempted to check in and the hotel had no record of my reservation. They were completely booked and had no room to offer. It was NASCAR weekend,...

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Hotwire has a no credit no refund policy. this should be illegal. They charge for services not rendered. This is theivery not just scamming.
Send complaints to your state authorities and get this scam factory closed down....

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I just arrived in San Diego to attend my daughters College graduation from UCSD. I booked a room at the St. James Hotel.RAMADA Hotwire called this a 3 ½ star hotel. That’s a real joke. They should be embarrasssed. Doesn’t anyone go out and look at these ratings. I don’t...

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Here is my email to Hotwire that details what happened: Up until this evening, I have had no complaints about Hotwire. I have been happy with the services that I have paid for through Hotwire and have received what I have requested and paid for until today. After making a hotel reservation for...

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Girlfriend and I booked a hotel using Hotwire.com for a huge concert in Chicago. Day later we find out the concert is moved up a date because of Aerosmith cancelling their tour. We asked for a refund on our hotel since it was on the wrong Date and they told us we give no REFUND!? This is a piece...