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Cherry Tree Lodge - I guess. I won't be getting my refund back. My trip was cancelled due to the terriost scare in Europe. I was sent a third party check in the mail. My bank would not except it. It was written in pounds and it was a starter check. I went every where trying to cash it. This owner would not refund my money by Paypal. Very nasty said, NO to Paypal when most of the owners with HomeAWay deals with Paypal overseas. I have my email for proof of non payment.
We are sad that Angela Forkiner became concerned that there might be a terrorist scare in Europe and that that concern caused her to cancel her IdyllicPrague holiday in Cherry Tree Lodge at the last minute. Last minute cancellations are difficult for holiday rentals as it leaves little time to arrange for a substitute holidaymaker to take the booking. Nevertheless IdyllicPrague immediately sent a refund cheque to Angela. When Angela told us that she was not certain how to cash the cheque we asked CitiBank to transfer the refund payment to her bank account at the Centennial Bank, P.O. Box 71402, Salt Lake City, UT 84171. CitiBank made extraordinary efforts to locate Angela’s bank without success. So we sent Angela a second cheque identical to the first. We were delighted when Angela succeeded in cashing the second cheque straight away. Angela wrote to us to confirm that she has received the refund, and to thank IdyllicPrague for all their efforts on her behalf. She also wrote that she would like to remove these postings from the Complaints Board website. Can anyone please advise Angela how to remove these postings?
We are sorry that Angela Forkiner experienced difficulties processing the refund we sent to her. We sent her a second identical cheque which she cashed immediately.