Complaint Rating:

I have never written a review and I rarely am so adamant that people should steer clear of a company! I bought a HP Laptop in October of 2006. By early 2007 I was already having problems. The only solution was to send the computer in. I sent the computer in with the box, etc. supplied and...

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Letter of complaint that I faxed to HP on 3/7/07 follows. Supposedly, HP referred my complaint for response after I followed up by phone on 3/14. When I phoned again on 3/15, the rep told me that he did not know when/if HP would respond, and he also told me that he could not give me contact...

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Contacted Hp support on a printer problems by phone twice, couldn't get anyone who understood or spoke english to any extent. Tried e-mail which has now been on-going for over a month. According to this award winning support operation, my case has been elevated to level-2, the advanced...

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Filed on : August 10 2009

Filed by :
BENJAMIN MURRAY
BENNYENV@YAHOO.COM


Filed against :
HP Repair Center
45225 Northport Ct
Fremont CA 94538-6411

Complaint Description:
I HAVE TWO NOTEBOOK PC'S...

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After 2 plus days of trying to get back on line, our service provider (AT&T), saids HP was the problem solver. When we called HP, first off we were told we had to authorize a $99.00 payment. We did that with an American Express card. After so much plugging & unplugging and clicking,...

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asked hewlett packard if photosmart all in one c6380 printer was ok to REPRINT black and white photographs. just the job they cried could not do better. fool that i am bought one from them. it is great if you wish your reprints to be red. tried all the silly things that aio support sugested...

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HP record keeping has victimized me in my attempt to print, for the first time, photos on my Photosmart C5180 printer. They claim my warranty ended in Sept. '07, but I brought the computer in this calendar year!!

First, I attempted an online chat, but was told they could...

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I am writing to inform you of the terrible, time wasting experience I had with the so-called “support” service which wasted over 80 minutes of my valuable time on Thursday, 2/14/08, and over 90 minutes of my valuable time on Saturday, 2/16/08.

The “support”...

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Purchased new Pavillion desktop in Dec. 2006. In Nov. 2007 the hard drive failed. I knew what had happened and had the error codes and had run a smart test. On phone with techs for hours while they had me run innumerable recovery and restores, I repeatedly told them the HD had failed. Finally...

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I bought my HP Pavilion Dv7-1175 nr entertainment laptop from Bestbuy on January 8th, 2009. On September 5th it died. Lucky for me I bought Bestbuy's extended warranty (after reading the other complaints). Bestbuy sent it to be repaired under original manufacturers warranty. Replaced motherboard...