Complaint Rating:

After pre approving repairs the company said I had to pay the dealer up front, submit a claim and they would reimburse me for $427.95. I filed the claim in March, 2008. After no response I sent a letter to the claims office, and another a month later. I received a letter saying the claim was...

Complaint Rating:

LOOKS LIKE WE'RE IN THE SAME BAG AS EVERYONE ELSE.
Have dealt with Heritage Warranty many times over the years. Had claim approved and auth#
issued back in February 2008 for $2500+ .
Normally only accept credit card payments from
automotive service contract companies...

Complaint Rating:

I had work done on my car Feb. 25, 2008 and as of June 10, 2008 have not received a check reimbursing me for the money I paid out for the service, they keep saying they received the bill and the check is waiting to be made out. They claim it takes 4-8 weeks I guess my way of counting weeks is...

Complaint Rating:

I purchased an extended warranty insured by Heritage Warranty. I have a car that needs transmission work and I was told by the claims processing center, VEMECO, that they are not making any payments on any claims and haven't been for over one year. Now I have no car. I was not informed....

Complaint Rating:

After getting approval on several repairs from RV Shield to the tune of $1243, 243, and 1200 on repairs of my hydrolic jacks, and chasis air conditioning. I have not receive any payments. I have called RV Shield, Western Motor Coach, who I purchased the vehicle, and they just laughed at me....

Complaint Rating:

I like many others that I found out about from the internet have been duped into believing that if I uphold my part of the contract that the company would do like wise---Not so when it comes to Heritage Warranty. I have been waiting on a reimbursement check from them for over six months and...

Complaint Rating:

We had service on our travel trailer April 22, 2009. It was pre-authorized by HERITAGE. I called on the 24th of April to verify the process because the RV dealership said they were not getting reimbursed. A guy by the name of Gordon told me that was absolutely not true. So I submitted my paperwork....

Complaint Rating:

Was authorized for repairs in May of 2008 and have still not been reimbursed for services (it is now Oct). Called claims processing every month and am told we are just waiting on Heritage to cut the check. Every other phone number I try to call has been disconnected. I see this has become common...

Complaint Rating:

We had customer with Heritage warranty service contract, Called heritage to see if they covered the repairs needed for vehicle, They gave approval for repairs, Also gave us authorization number.After repairs were done, we called Heritage for payment, They said check was in mail, this has been...