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Harley/Davidson Complaints & Reviews

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Harley/Davidson - Wisconsin, Milwaukee - Helmet

Posted:    upset harley owner
Complaint Rating:  0 % with 0 votes
I recently (June 6, 2009) purchased a FXRG full face helmet at a H/D dealership in Bay City, MI. The was a malfunction with the visor release, it broke a the visor can"t be put back on the helmet. Keep in mind the helmet has never been worn except for a test fit a neither H/D or the dealership is willing to replace the helmet, instead I have too wait 2-3 weeks for H/D to decide what they want to do. Talking to CSRs at H/D they throw out a smoke screen a don"t allow you to talk to a supervisor to attempt to resolve the problem. It's easier to get service at a G.M. dealership than it is to solve...

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