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Harlem Furniture is a member of the Better Business Bureau. They claim to be a business in good standing with the bureau but it is only because they have found a loophole, a way to exploit the system of checks and balances.

I made a purchase of an entertainment center from...

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If you want disposable furniture, shop at Harlem Furniture. I've spent close to $5000 on a bedroom set and leather living room sofa/loveseat/chair/ottoman set...and ALL are Chinese made GARBAGE! I will explain further.

In December 2004, I spent close to $3000 on a king bedroom...

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NEVER BUY FROM HARLEM FURNITURE: Bought new sectional in July 2007. The recliner has broken twice already. The third time they end the part with no technician, then the technician came with out tools. As of this writing it is not fixed.
The worst problem is the cushions from the sleeper...

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I purchased a 3 piece sofa group from Harlem in July 2007. By May the seat cushions are flattened and deformed. The back cushions have split at the seams and they have flattened. It seems like all the filling has shrunken.

Some one came to inspect the sofa. Customer service tells...

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My experience with Harlem Furniture has been absolutely appalling. I attempted to refuse delivery on living room furniture as soon as I realized the furniture was damaged and very poor construction. The delivery people would not allow me to refuse the delivery and said I had to call customer...

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I am writing to express my complete annoyance and disbelief as to the lack of competence this business has provided me with! I purchased a living room set for 2K on Tuesday. I told them upon purchasing that I absolutely need the delivery to be on Saturday. To secure the deal, they assured me...

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I recently paid off a very large order at Harlem furniture. I later come to find out that my furniture had already been given to another customer. "First come, first serve" is what they say. When I was frustrated by this, they offered me $50 off a display table. I was insulted. They...

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Went to Harlem on 3/31/08 to purchase a couch and chair and after debating between a few I opted for a nice black leather set.

However, the pushy sales woman (Selina) was like a shadow the entire time even saying "give me your cell number and maybe we can go for coffee",...

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I purchased a living room set from Harlem furniture in Aurora, Il and I have had problems with it ever since. The love seat cushions began to sink in 2 months. I had to fight with them for over six months before it was replaced. Now I have the replacement and the leather is peeling off the back...

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I bought $6000 worth of furniture in the beginning of April. I asked Harlem furniture if it was okay for the order to be picked up by me in the middle of June since my house was under construction. They said would be no problem and to just give them a call week before. Since end of May Harlem...