Complaint Rating:

Following is an account of our problems with Mayan Palace. We bought a time share two years ago and are finding it impossible to make reservations at Puerto Vallart, Nuevo Vaillarta, Mayan Riviera, Acapulco (mayan palace) even though we logging onto the web site at one minute after midnight...

Complaint Rating:

Pls. warn consumers that Grupo Mayan is an organization that preys on the elderly (and others). Their tactics, sales pitches, promises are false and misleading. Their promises of "renting out" a property (time-share) when you aren't using it, just wind up being another charge...

Complaint Rating:

We were recently in Playa del Carmen and also were scammed by Grupo Mayan at the Grand Mayan Princess Resort.

Everyone needs to know that the parent company of this group is Wyndham Resorts and Hotels. So when writing complaints, everyone should go to the Wyndham website, to the...

Complaint Rating:

Enclosed is the big long current story. I mailed it on 6/17/08 which is still in the 5 day period. Since they would not give me an email, I faxed to them and emailed it to the home office and Porfeco registered mail also on the 17th. This morning I received a harassing phone call from Carlo...

Complaint Rating:

When we arrived at The Grand Mayan Riviera Maya last week for our vacation we were told that we didn't own in the Grand Mayan and they would put us in the Mayan Palace. After making several phone calls home at 10:00 and then demanding for my rightful accommodations, I was placed in one...

Complaint Rating:

They are together now, getting you, the tourist that visits Mexico, to buy a timeshare. I know now how many lies I was told; I can not believe people actually do that for living. Lie and steal from others. be aware that FIA Credit Services (Bank of America) will give you credit but they are...

Complaint Rating:

SCAM: I cannot wait to take my next vacation with them...I will make their lives miserable, just like they made mine. I am going to mess with them so bad they will never forget the vacationer who screamed.

To start with I will tell everyone I meet at the airport about my experience...

Complaint Rating:

I am writing this to describe what it was a horrible experience with Grupo Mayan.

On November 2008 we went on vacations to Puerto Vallarta. Everything was excellent until the day we were approached by Sam. He started offering us free products and tours in exchange for going to...