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GreenDot.com Complaints & Reviews

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GreenDot.com - constant brickwalls

Posted: 2012-04-02 by    UncleFrank
Complaint Rating:  0 % with 0 votes
Bought a VISA debit card (temporary) @CVS for $4.95. Put $160 on it. I went online to register it. Tried to order online. (Fineprint said could be done.) A Problem: was NOT REGISTERED!. I called their support 1-866 number. Registered there via "Mark". Tried to go online to access my acct: needed to login with username and password. BUT, NO WAY TO CREATE ON-SITE! Then received e-mail to go to "mygreendot.com" to establish username and password. Did that. Tried to access my acct online. Was told username and password DID NOT MATCH ANY ACCOUNTS!! i HAVE SPENT 2 HOURS OF MY TIME...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

GreenDot.com - Made me get an over draft on my bank account

Posted: 2011-09-19 by    Sdenec
Complaint Rating:  0 % with 0 votes
Well ok i have been useing my greendot card about a year sofar but a munth ago thay sent me a card that wasent reloaderble then when i used the card on ebay thay sead i still had cash on it so i used it agen to make a lone store shorte geen dot made me get an over draft on my bank account....
Complaint comments Comments Complaint country United States Complaint category Online Scams

GreenDot.com - lost money

Posted:    dekepetrol
Complaint Rating:  89 % with 19 votes
I purchased one greendot debit card from Walgreens.
The cost was $4.95 and I also deposited $30 into the account.
I made an on-line purchase of about $28 and everything went well.
I then deposited $20 more, but the next time I used it I was told that my card was registering empty. I made numerous call to greendot,
but was never able to talk to an actual person.
I tried to check my account on-line, but could not get into the site.
Now $20 some dollars isn't much, but I don't want greendot to get away from ripping anyone esle off, although I'd...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

GreenDot.com - California, Red Bluff - disputed charges

Posted:    Dana Moschetti
Complaint Rating:  89 % with 9 votes
I was on the internet and purchased a snowglobe. I only ordered one and they billed me for 3 due to their website misleading ordering page. I called the company immediately and I could not talk to them until the following day, because they were closed. However, I left a message, and called them back, and was reasured I would get my refund, and the order would only be for one. I then called Green Dot
and they refused to stop the hold on the two items I was billed extra for. They talked to me about how long it was going to take to straighten it out, so I called back the website for snowglobes...
Complaint comments Comments Complaint country United States, California, Red Bluff Complaint category Unauthorized Charges

GreenDot.com - stealing money

Posted:    tmk
Complaint Rating:  80 % with 10 votes
sent me everything in spanish to start, inpossible to reach anyone by phone, money is flying out of my account without me using the card, i can't believe the american government allows this shit to happen...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

GreenDot.com - Idaho - non manageable accounting

Posted:    Tracy
Complaint Rating:  100 % with 14 votes
This stupid greendot crap is unbelievable. After purchasing a reloadable greendot visa and faxing all my personal info I never received my card. Then purchased a moneypak and went to load it an error pops up and tells me I will be getting a refund. CALLED THE 1 800 NUMBER AND THEY WERE EXTREMELY RUDE! I better get my refund within the 7-10 business days as they promised or I will make sure they lose a lot of customers. WARNING!!! DO NOT PURCHASE A GREENDOT CARD!!! They will just screw up your money and your account not to mention half the merchants dont accept them!!! THANKS FOR READING MY COMPLAINT.
Complaint comments Comments Complaint country United States, Idaho Complaint category Credit Cards

GreenDot.com - Connecticut, HARTFORD,CT - stol my money on my card I put in $20.00 on 3-18-2009 and today I dont have any money on my card.

Posted:    Santos Hernandez
Complaint Rating:  83 % with 12 votes
I put $20.00 on my greendot card on 03-18-2009 and I when to check my card to see if it work I try buying something at walgreen store and they said I olny have $2.26 left on my card how could this be I olny used my card two time and spend about $6.00 olny, please could you check my account and see what happen to my money.thank you santos hernandez....
Complaint comments Comments Complaint country United States, Connecticut, HARTFORD,CT Complaint category Magazines & Newspapers

GreenDot.com - Ohio, Toledo - Returned My Money

Posted:    cuddles2009
Complaint Rating:  80 % with 10 votes
GREEN DOT REFUNDED ME MY MONEY...THANKS GREEN DOT ON 03-02-2009 SO BE PATIENT MAYBE THEY ARE SINCERE BUT OVERLOADED...SORRY FOR THE COMPLAINT GREEN DOT BUT YOU REALLY NEED TO GET IT TOGETHER. IT TAKES 2 SECONDS TO TAKE OUR MONEY NOW GIVE US A LIVE SUPPORT TEAM IN CASE OF A MISHAP......
Complaint comments Comments Complaint country United States, Ohio, Toledo Complaint category Credit Cards

GreenDot.com - Ohio, Toledo - Stole my money

Posted:    cuddles2009
Complaint Rating:  75 % with 12 votes
On 02/06/09 at Rite Aid on Cherry and Bancroft I went to reload my GreenDot prepaid card not realizing it expired on 01/2009. It took the reload, but when I tried to use it to pay my bill, this is when it came to my attention. When I called Rite Aid, they referred me to GreenDot, where there is not one live person to speak with. Then I received another card in the mail. It was a mastercard, so I was thinking maybe they loaded my balance of 60.00 on that card so I tried using it and it said zero. So I called Rite Aid back to see if they had a live support number and they gave me a number where I...
Complaint comments Comments Complaint country United States, Ohio, Toledo Complaint category Products & Services

GreenDot.com - Utah, Midvale - Terrible experience!

Posted:    Valerie
Complaint Rating:  80 % with 85 votes
Bought a greendot reload card haven't been able to get money phonecard and three different sayings across the register declined, wrong card type, message edit error. Beware all!...
Complaint comments Comments Complaint country United States, Utah, Midvale Complaint category Telecommunications

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