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Goodyear Complaints & Reviews

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Goodyear - California, San Diego - Installation of new Continental Tire

Posted: 2015-07-18 by    K.Simpson
Complaint Rating:  0 % with 0 votes
Purchased new Continental tire for my 2014 Escape - Tire was installed on 6.10.2015. I drove vehicle 10 days and noticed a noise in the tire. Took to Mossy Ford(my repair facility)-they found one lug nut missing and all others loose. They repaired it. I went back to the Goodyear dealer that installed the tire and showed them what they had done. The manager reimbursed me for my repairs at Mossy Ford and said that was all he could do till be contacted "corporate". I told him that was not sufficient as his employee's negligence could have caused my injury or death. Three days later he "area manager"...

Goodyear - This company is not honoring my warranty.

Posted: 2014-01-21 by    Kent2die4
Complaint Rating:  0 % with 0 votes
I purchased four tires almost costing six hundred dollars. All of my tires have went bad. I ask the agent, ' was the tires that I purchased still under warranty'? The agent them replied yes, if I have not drove over forty thousand since the day of purchased. We later determined that a had reach also 28, 000 mile. So I was thinking the my tires should be still under the warranty that was giving to me. I was then told there was nothing they could do. If I wanted new tires, I would have to buy them. I then ask to speak or get contact information to the district manager, this request was also...

Goodyear - California, Rocklin - Faulty Battery

Posted: 2013-07-08 by    lovemycar
Complaint Rating:  0 % with 0 votes
I have been a customer of Goodyear for over 10 ten years, for the most part we have been satisfied. In 2011 my Nissan Murano needed a new battery and Goodyear installed a 5yr warrany excellent battery. We average 1000 miles per month, but 21 months later the battery died 2x's causing me to call roadside for a jump. After the second time I brought it into the Goodyear store in Rocklin, they found the battery was indeed dead. After an hour and half wait I was told I had to pay a pro-rated amount of $40 for a replacement battery. I was very perturbed, how a 5yr battery that you sold me 21 months...

Goodyear - New York, Baldwinsville - Auto

Posted: 2011-11-03 by    why lie
Complaint Rating:  0 % with 0 votes
i took my car for a oil change to goodyear baldwinsville, ny and there was some guys in the garge talking and laughing they said do you think he will find out what we did and when i left i saw that they played with my milage and my speed meter was reading right.First of all i did not know any of those guys and i have no reason to make up what i heard and what happened.i tried telling the company what happened they lied about it.and made it look like i was making it all up.they told me two differnt stories that dont add up they said they had to get the reg milage my car was on reg miles and doing...

Goodyear - Tires

Posted: 2011-06-25 by    Dave Laister
Complaint Rating:  100 % with 1 votes
After purchasing Goodyear tripletread tires 1 year ago and after being told how good they are by the goodyear dealer I am furious with bad quality product and an absolutely shameful customer relations department. After driving only 15000 ams on these 130000 rated tires the road noise became unbearable. I went to the dealer and was told the were cupped badly. I informed them they were rotated at 10000 but had no invoice for this. Goodyear told me and I quote"the tires being bad are a result of your negligence and are in no way covered". They then insulted me further by offering to sell me two more...

Goodyear - Florida, Gainesville - Repair work

Posted: 2011-04-22 by    desiguy2447
Complaint Rating:  80 % with 5 votes
As always I took my car in for an oil change and the free tire rotation (no issue). Once GoodYear finished the oil change I get a phone call saying your SUV needs $600 dollars of work. So I inquire into what the work is. Rear Brakes are shot, Rear Rotors need to be replaced (current ones cannot be reused) Brake fluid, and other fluids are bad. As well some joints need to be swapped out. On second guessing GoodYear I took my car to my local repair guy for whom I gave the GoodYear receipt to which listed all the suggested work. My repair guys checks the SUV against the list, and only the rear brakes...

Goodyear - Virginia, Forest - Car is leaking scam

Posted: 2011-04-19 by    ForestResident
Complaint Rating:  100 % with 2 votes
The store manager called me in the back to show me a puddle of clear liquid my car was supposedly leaking. he then informed me that my "intake" was leaking. When I asked what kind of liquid my intake was leaking he answered by saying it was a mixture of oil and coolant. Assuming he didnt realize my father is an ASE certified master technician that is only a phone call away, he quoted me a repair cost at $650. He said it was required to put new gaskets in and flush the cooling and oil system. I told him the car didnt leak in my driveway for the past week, he raised his tone and said, "well its leaking...

Goodyear - Washington, Everett - Auto repairs

Posted: 2011-02-23 by    BestBets
Complaint Rating:  100 % with 4 votes
Had my 19 yr old son take the car in for a wheel alignment... then they said it needed a tie rod replacement... then they said it needed a wheel bolt replaced.. then two.. from $70 alignment to $1100 of work. I had them replace tie rod, bolt set not available that day. When he took the car in, it just needed alignment, when he left, THE DRIVERS SIDE WHEEL WAS SO LOOSE it was barely drivable. Either they loosened it or it just happened to come loose while at GYear... he drove it back home and thank God he made it! I had my mechanic check it - he and I were both shocked to see how loose the wheel...

Goodyear - Florida, Largo - Fraud

Posted:    SDB727
Complaint Rating:  100 % with 1 votes
BEWARE !!!
SUPERIOR AUTO CENTERS
10595 Ulmerton Rd
Largo, FL 33771-3529
(727) 582-9651
This GOODYEAR location takes advantage of women and anyone not familiar with auto repair and the associated costs.
Be sure to get estimates before allowing them to proceed even if they already have your tires off for another reason.
They overcharge for parts and labor.
I was charged $1000.00 for less than 3.5 hours labor and I'm not even sure they replaced anything....

Goodyear - Texas, Dallas - Scruplous sales practices!!!

Posted:    Jeepwoman9
Complaint Rating:  100 % with 4 votes
On 11/11/10 I drove to this Goodyear because I had found a coupon online for $12.98. It was a great deal, and I thought worthy of driving a bit out of my way for. When I drove up, the sign displayed $12.98. I said to the guy in the shop that I had a coupon for $12.98. He said for me to give it to the guy inside the store. After 5 minutes of waiting, no one came. The guy out in the shop noticed and yelled for the guy to help. He didn't, so the guy from the shop had me write my info on the clipboard and said he'd pull my car in to get the oil changed. After about 5 minutes or so, after my...

Goodyear - Oil change overcharge

Posted:    Liam
Complaint Rating:  100 % with 2 votes
On sep 2, 2010 I went to this good year location 5949 bethelview rd, cumming, GA 30040 for an oil change for my Suzuki xl7.after i wait more than 10 min. the customer service representative ask me . what he can do for me?

i want to mention nobody was in the waiting line at that time.i told him i need a regular oil change. he ask me what car i have and told i have to pay additional $20 for the filter beside of the regular price. i told him i change all the time in other goodyear location but i dont have to pay for the filter. his replay was.:than go there and make the change.i am asking...

Goodyear - California, Gardena - Unprofessional / rude

Posted:    rllvbl2454h
Complaint Rating:  50 % with 2 votes
I went to best buys tire center on 11 / 25 / 09 to have tires rotated and balanced. I spoke to greg yedikian about servicing my car. Greg asked for the keys and he proceeded to check my car out. He told me my rear two tires were no good and he could not rotate them, but he would balance them. I told him it seemed as if i had not had those tires long enough to be worn out gregwent to computer and pulled up my history on my tires, he told me that i had 42000 miles on car when 2 tires were purchased in 2004, 2 more tires were purchased in 2006 with 76, 000 miles. Greg became very unprofessional, rude,...

Goodyear - Rip off

Posted:    DIYAWA
Complaint Rating:  50 % with 2 votes
i have been member with AAA for last three year, recently i have inform regarding the promotion about " Car month Service Package"
so i contact the store Meyerland GoodYear
10532 s. Post Oak Rd
houston, tx 77025
713-729-2400.
i got this store address through memeber service that this is a partcipating store. so i call the store they told me i can fax the copy of the coupon the store manager name john Camil( i am not sure about the last name because the manager hangup the phone on me) said he doesn't know anything about this. so i called member services...

Goodyear - Florida, Stuart - service ordered, not delivered

Posted:    minntom
Complaint Rating:  50 % with 2 votes
I paid for an oil change and tire rotation. Car was parked outside after 20 minutes and I questioned whether the tires were rotated and was told they were. I left and looked at lug nuts when I got home. They were still dusty with no marks. I then remembered my car has locking lug nuts and the device used to remove them was still in my second home. I called the store mgr and he had no response. I called Goodyear and got the runaround. Now a year later they are backing the store manager. Why would I lie? Now they've really irritated me and I want others to beware of the potential rip off. There...

Goodyear - Florida, Daytona Beach - put wrong tires on my car

Posted:    nanci
Complaint Rating:  100 % with 2 votes
I TALK TO A MAN NAME TOM AND HE QUOTED ME A TIRE PRICE AND HE SAID IF I GOT A CREDIT CARD I COULD GET MY TIRES CHEAPER AND SO I GOT A CREDIT CARD WITH 750.00 CREDIT AND I TOOK MY CAR THERE THE NEXT DAY AND THEY KEPT MY CAR FOR OVER FOUR HOURS AND HE TOLD ME IT WOULD BE READY IN TWO HOURS SO I CALLED AND HE SAID TO ME IT'S BEEN READY THEY FORGOT TO BRING IT UP FRONT SO THAT DAY I WAS LATE FOR WORK BECAUSE THEY TOOK ALOT LONGER THEN THEY TOLD ME. MY SON TOOK ME TO PICK UP MY CAR AND I NOTICED THEY DID NOT PUT THE RIGHT TIRES ON HE TOLD ME ABOUT THEY WERE SUPPOSE TO BE EAGLE GT AND HE PUT INVADERS...

Goodyear - Louisiana, Shreveport - tracker tires

Posted:    kathryn welch
Complaint Rating:  75 % with 8 votes
i purchased 2 tires for my pickup in april 2008, they were put on the rear of my truck, on aug.1, 2008 i was driving ding 70 miles an hour and my right rear tire came apart right above the goodyear tracker logo and i hit the ditch, i managed to keep from hitting anything but it scared me and made my right shoulder very sore. i am a nurse and i am traveling very early and i am very disappointed that even with new tires i still have to worry about being stranded on a lonely road even though i did not run over anything the tire was defective. i want to know what is going to be done, those tires were...

Goodyear - Florida, Melbourne - Goodyear credit card

Posted:    goodyear melbourne
Complaint Rating:  85 % with 20 votes
I had to apply for a Goodyear credit card to pay off a hefty bill to fix my truck. I went in to the goodyear office to make a payment. They only except cash. It has now been almost 3 weeks and they are still claiming I never made the transaction. Even though I fax a copy of the receipt to their accouting department. The only number to call is customer service and they are plan out useless. they keep telling me that it could take up to 30 days to get accounting to process my receipt. They cant give you a phone number anywhere and there is nothing else anyone can do to help. I hate this card and I...

Goodyear - Credit card scam!

Posted:    tom humphrey
Complaint Rating:  67 % with 12 votes
I took my car into Goodyear for repairs. They told me that if I sign up for a Goodyear credit card I would not have to pay the bill for 6 months. Well, I got the first bill and since it said the balance wasn't due until 6 months later I just put it aside. Next thing I know, I got a letter saying I was past due for the initial $14 minimum payment and that I was also being charged an additional $29 late fee.

I called to complain and they said they'd waive the late fee if I paid via check over the phone. But they said that would cost an additional $14.95. When I mentioned...

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