GoDaddy
reviews and complaints

As a small business owner, I understand the importance of reliable tools and support. GoDaddy has been my go-to platform for years, offering easy website building tools, excellent 24/7 customer support, and all-inclusive packages at competitive prices. Their user-friendly interface and innovative features have helped me grow my online presence effortlessly. I highly recommend GoDaddy to anyone looking to establish a strong online presence for their business.

Go daddy have been a very good company to do buisness with, they have excellent customer service and very reasonable prices. I have seen that other people have not had such a great expirience as me so i would like to say that this is from my oppinion only, i have never had a problem with go daddy and overall i would reccomend them.

I have used godaddy.com for domain registration for the past 10+ years. I never have a problem with their service and the one time I contacted customer service, I was completely satisfied.

I do agree that they offer a lot of add ons so you will need to pay attention when checking out. Some people use these items; however, I do not.

I was with another company that charged a lot of monthly hosing fees. I really happy with the money I am saving and I had great service. The company has delivered everything they said they would from the sales person who sold me the website. Hosting fees are yearly and not monthly, but they are very affordable and actually saves time.

I have more than 100 domain names with GoDaddy and never had a problem. I have never tried their hosting services so I can't comment on that.

Very good prices on domains, there are always coupons available for even better prices.

I have a couple of domains with other registrars but will transfer them to Godaddy when it's time to renew.

I have several web sites bought and managed through godaddy, Like most folks I need help once in a while and the customer support just... they have been great with me!
They do not talk down, I already know I have messed up and can not for the life of me fine the solution on my own.
I just thought others should know I have had a good experience with godaddy!

I have been using GoDaddy for about 6 months now for several web hosting services. I have been impressed with the ease of use for their web design services and the options that are available on the design interface. The custom service has been great for me. I have received a call about every 6 weeks from a rep asking how everything is going just checking in to see if I have any questions. Try it out!

I inherited a Go Daddy website for a volunteer organization. Go Daddy website maintenance was easy to learn. Their training tutorials are fabulous! Best part is that there are real people who answer the phone when you need help. Go Daddy is the whole package if you need a website, a place to host it, training materials, and customer support.

Our group upgraded our website system twice and added a payment portal. Easy to figure out and run. Would wholeheartedly recommend!

Fly High Digital is the best Bolton agency for Web Design and Search Marketing. In today's online world everything is going to be digital. So, SEO essential for every business which operates online. Web design is one of the most important parts of any website development. It is related to the User Interface of a website. In SEO, web design and on-page optimization should go hand in hand so that you can expect a reliable result from your website in terms of business and traffic. We also provide Solutions for SEO, web design, PPC, content writing and also provide end to end Support. An SEO-friendly website is one that allows a search engine to search and view pages across the website. Ensuring a search engine can quickly crawl and understand your content is the initial step to ensuring your visibility in the search engine result pages. We also provide the best strategies on the business unit, good services, and best-designs, strategies in the IT sector and its implementation.

Our business email has been down for six days, and according to Go Daddy, it may take another ten days to resolve the issue. However, their customer service representatives have provided us with incorrect information during this crisis. Initially, they promised to resolve the email issue within 24-72 hours. On Thursday, May 23, we sent an email and received a notification that all sent emails from our domain were undeliverable. We called Go Daddy for help, and they said it would take 24-72 hours to fix the problem. On Friday (24 hours later), we called Go Daddy again to follow up. The issue had not been resolved, but they informed us that the root cause was a blast email our CEO sent to around 50 referral sources, which triggered a setting that shut down our email due to potential suspicious activity. For background information, we have been sending emails like this monthly for the past seven years without any issues. All the referral contacts are in a group, and the email template has remained the same. The representative said the issue should be resolved over the weekend. On Sunday, we received an email from Go Daddy asking us to enable multi-factor authentication. (Why didn't Go Daddy advise this security step to all customers from the beginning?) On Monday, we emailed Go Daddy customer service to follow up on our complaint as we still couldn't send emails. We didn't receive a reply email or phone call from Go Daddy. On Tuesday, May 25 at 9:40, we contacted Go Daddy via chat. I chatted with a representative for 1 hour and 20 minutes, but there was no resolution. At 10:38, the Go Daddy representative responded with the following: "Okay, I have the updates now. The team has checked, and the issue is still being reviewed with the Microsoft team here. However, the admin team has informed that they will keep an eye on it and see if we can get things fixed in the next couple of hours. For any updates, they will send it to" - Go Daddy representative ... (my email). "Please check the email in the next few hours. And the same has been noted in the internal tools as well for you :)" - Go Daddy representative. Her information seemed promising that we would be up and running today. On Tuesday, May 25, around 4 PM, we called Go Daddy again. The new representative provided us with a lot of new and different information regarding our case. He stated that our case would take an additional 7-10 days to resolve. This customer service representative also gave us an entirely different root cause. He said our domain was hacked, and the hacker used our email account to send 51,000 emails, which triggered our email server to shut down. However, it is not completely shut down. We can still receive emails, but we cannot send them. We informed him that this was the first time we had heard of this new root cause and mentioned that the previous five representatives had told us our complaint would be resolved within 24-72 hours. He then stated that it would take an additional 7-10 days to resolve the issue. So now we are waiting... Ten of our email accounts may potentially be shut down for two weeks, which is putting a severe strain on our business. Go Daddy, please provide us with the service we are paying for. If you cannot do that for two weeks, what will you do to make it right?

Our company has been using Godaddy for around 12 years, and I never had any problems with them until we hired their Web designers to create our new website. Initially, they took longer than we agreed upon, which was frustrating. However, things improved when Matthew G., Matthew E., Chris B., and supervisor Tomas J got involved. They completely turned the situation around and made us happy again. Tomas J is very straightforward and helped us immediately without any hesitation (thank you Tomas). The website turned out beautifully! It may sound cliché, but "It's the Godaddy way" is true. In my opinion, Godaddy has always provided the best customer service, and it really pays off. Shout out to them!

I had a really bad experience with GoDaddy. It all started when our web developer purchased our domain name on our behalf in August 2020. In March 2021, we found out that our emails were not working. Our web developer told us that his account, which included our domain name, had been suspended by GoDaddy. We were really worried because our website and domain had been shut down. We couldn't send emails, and our employees were stuck without the information they needed for their work.

I called GoDaddy many times, around 41 phone calls, and emailed everyone in the company. I even sent proof to them to transfer the domain name to us. They emailed back saying it was validated and they would send it in one hour once they received the customer account number. But 24 hours later, we still hadn't received anything. I called them again, but the issue was still not resolved. This caused a lot of anxiety and stress for our business.

After 72 hours, we called again, and they said we would get a response via email from ***@GODADDY. During the phone call, they told us that our domain had been blocked due to spam and phishing. But we don't send spam or phishing emails at all, as we are a construction company. Our emails are sent via Google Workspace, and they confirmed that we were not sending anything related to spam.

Four weeks later, we were told that our web developer's account was permanently suspended, along with any domain names associated with it. We were really angry because our web developer was trash, and we should never have let him purchase the domain name on our behalf. But we were even more angry with GoDaddy because their agents were the worst. They didn't know how to resolve any technical issues, and they all lied and made up stories. They still haven't told us the actual reason for this issue.

Please stay away from GoDaddy. They are a scam company, and you will regret it later. This was the worst experience I've ever had with a company. They should be taken to court for causing business interruption. We have been in a pandemic since 2019, and they should understand not to do this to a business. They should resolve the matter, whatever it is.

I recently decided to use GoDaddy's professional web design services to create a unique and professional website for my small business. I chose them because of their reputation as a leader in this area. I thought to myself, "If anyone can build an amazing site, it has to be GoDaddy. No one will be able to touch their quality and skill." I was willing to pay a premium for this extra expertise.

However, my experience with GoDaddy was terrible! They promised to write copy for me, listen to my needs, and deliver a one-of-a-kind end-product. But that was not the case. I had to write every word on their Word document template, provide them with every detail (copy, images, layout, etc.), and then verbally review the document with my dedicated design team leader. He then forwarded the details to another group within the design department. I had to wait 7-14 business days (7 days for revision, 14 days for initial development).

The first proof I received was amateurish, something you would expect to see from the 1980s Front Page. The designer seemed to disregard my provided content, photos, and design elements. Three revisions later, the results had not improved.

I then asked for a refund, but they did not like to hear those words. The customer service became nasty! I asked to be transferred to a manager, but several agents simply told me, "No, I will not transfer you." After weeks of fighting, calling, and complaining, I finally got a manager to call me back, but he also told me "No" to a refund. I disputed the charge with my credit card company, but because GoDaddy had not refused to continue designing my site, the credit card company decided that GoDaddy was honoring their terms and conditions. GoDaddy's terms and conditions do not state what they will do for the customer and in what timeframe. I lost the dispute.

I then continued with the design process, and 7 months later, my site was published, and they were done with my site. Currently, I still have Latin text on it from the original website template. I am now in search of a designer to fix this mess.

In conclusion, I strongly advise against using GoDaddy's web design services. Do not waste your hard-earned money on them. I cannot give GoDaddy less than 1 star. If I could, I would give them -$2,756.00 stars!

I've been with GoDaddy since 2013 and haven't had too many issues, but lately things have been going downhill. My company website has been running on a WordPress package for a couple of years now, and I've been experiencing more errors and downtime than ever before. This has caused all kinds of problems for me, as my site is my only source of business and it's subscription-based.

I've spoken to the customer service team several times, and they've always been good in the past. However, the last few times I've been offline, it's been causing me major problems. I was told that there was an issue with hosting space, and that they were working on it, but there were no firm dates or times for a solution. I was also told that I could upgrade my plan, but I would need to pay for migration, even though they knew it was an issue on their side.

I put in a complaint email on September 9th, and spoke to someone at the end of the month. During this period, my site went offline again, and my developers were having major problems updating custom code work and uploads. They were also onto GoDaddy tech support, but got fed up. My site disappeared yet again, and this time so did the backup restore points. Functions that I had just been using and have used on a regular basis, meaning that all the work that I had paid for, custom code and customer accounts had also gone! My site reverted back to a version from August, when I had used this feature a few days prior and it worked without any issues.

There have been error after error, and I have lost out on so much time and business. My business was falling off a cliff, yet GoDaddy did not have the empathy or customer support to respond with a reasonable and timely solution for all my lost time and revenue. There are still errors occurring with them, but I've completely lost the will to carry on chasing them. Hence this write-up and further action that I'll be taking.

If you have a business that relies 24/7 on being online, an e-commerce site, etc., I would strongly advise you to avoid GoDaddy like the plague. Small businesses have it hard enough without organizations like GoDaddy making it 10 times harder. Please look elsewhere for your web support, etc. I will do my utmost to raise awareness so other businesses do not face such a diabolical situation.

I gotta say, I'm pretty disappointed with GoDaddy. I've been a customer for over a decade and while their front line support team used to be amazing, helpful, polite, and respectful, my recent experiences have been a total nightmare. I've spent a total of 15 hours on the phone with them over the past few weeks and on three separate occasions, a supervisor was supposed to call me back and never did. Finally, after an hour on hold, I spoke with a floor supervisor named Marcos who actually helped me out, but only to tell me that they couldn't fix the problem that their own staff had created. It's pretty unbelievable that a company can treat a loyal customer of 11 years like this.

My issue started back in 2014 when I purchased a domain name for email purposes through GoDaddy. I set everything up through my personal Microsoft account, which also had my Microsoft Office 365 subscription. I was using the Outlook app to manage both my personal and business email. In 2018, when it came time to renew my domain, the costs had skyrocketed to 2.5 times what I had originally paid. I called their support team and was told that I could switch to a cheaper program that was email-only, but I might lose some data. I agreed to this, but was never told that they would need to create a second Microsoft account and list it as a business plan account.

Fast forward to March 2020 and I started having issues with my Outlook app constantly asking for my email password. I called their support team multiple times and tried resetting my password and adding extra security measures, but nothing worked. They told me that another device was trying to log in with an old password, but I had already signed out of all my old devices and did a factory reset before getting rid of them. Finally, on March 22, we discovered that I had two Microsoft accounts and that the business online plan 1 account didn't allow me to use the Outlook app. They told me to contact Microsoft and request that the two accounts be merged, but Microsoft said that they couldn't do it because the accounts were on different servers. They suggested that I try using Outlook.com instead, but I really don't want to change my email address again and I need all my data from my Exchange account, including emails, contacts, and calendar.

So now I'm stuck having to run my work email with no contacts or calendar through the Office 365 Outlook app and my personal exchange email account through the standard Windows 10 Mail app for PC, which contains all my personal and work contacts and my calendar. It's a total mess and I can't believe that GoDaddy has basically thrown me under the bus like this. I'm seriously considering switching to a different provider because this is just unacceptable.

I gotta tell ya, I had a real bad experience with GoDaddy. I got their ultimate hosting package, which was supposed to be the best, ya know? I had three websites, three SSLs, emails, all that good stuff. But when I tried to add a couple of emails and delete one of my websites, everything went to hell.

They deleted the website like I asked, but then my other two websites just went down without any warning. I asked the agent what was going on, and he said something about switching things around and an SSL error. He told me not to worry and that it could take up to 24 hours to fix.

But I was freaking out, man. I got 50 staff selling through one of those websites, and over 5,000 active customers! And on the other website, I got 20 staff selling and over 2,500 active customers! I knew something wasn't right, so I called GoDaddy again.

They told me there were all kinds of errors with my sites - SSL errors, index errors, pointing errors, you name it. After a few hours, one of the websites was back up and running, but the other one was still down. I spent almost six hours on the phone with them yesterday, and I still didn't get everything fixed.

I gave up and went to bed, but when I woke up this morning, one of my websites was still down. I had to call GoDaddy again and ask to speak to a supervisor. I told him I wanted to lodge a formal complaint because this whole thing was costing me a lot of money and time.

But get this - they didn't even have a proper complaint procedure! They gave me three options to fix the problem, and two of them involved me paying to fix it myself. The third option was for them to fix it, but it could take up to three days!

I'm telling you, this is gonna ruin my business. We've all had a tough time with Covid, and now this happens? No compensation, no official complaint procedure, nothing. I feel like they just took advantage of me and there's nothing I can do about it.

I'm gonna call my lawyer and fight these guys in court. I don't care if it destroys all my businesses - I'm not gonna let them get away with this.

GoDaddy is a website that has recently been involved in a class action lawsuit. It is important to note that there are laws in place that prohibit certain actions, such as texting or calling without permission. Additionally, the auto-billing feature may be the subject of the next lawsuit. I was informed that if I did not pay for extra security and sign up for two-step verification, I would be in trouble. Unfortunately, this is exactly what happened to me when I changed my phone number. My domains are now being held hostage, and GoDaddy seems to have no intention of helping me.

I was previously convinced that I needed two-step verification and other security measures, which GoDaddy helped me set up. However, when I changed my phone number, I ran into trouble. When I tried to correct my number, I was asked to verify my two-step verification. The only options given were my old, incorrect number. This is a problem because I cannot edit anything on my account except my phone number. Despite having a 20-digit password, I am unable to change my phone number without sending my private passport or driver's license copy to a call center to verify my identity.

GoDaddy's policy is to send private information to a call center to verify identity, even if the primary number is correct. They have called me several times from the official CEO office to correct the issue, but they cannot help me. They claim to understand my frustration, but they refuse to follow federal or FTC regulations. This is unacceptable, and I would recommend using WordPress or Wix instead. While these sites have their own issues, they have always been able to work with me and find ways to help and compromise.

GoDaddy's endless charges are confusing and seem to change depending on what page you are on or if you pull up a different link. They will be their own worst enemy if they continue to ignore their problems and mistakes. I urge anyone considering using GoDaddy to look up their reviews on the BBB website, as they seem to get hidden. In the meantime, GoDaddy is illegally holding all my domains hostage unless I bow down and hand over all my private information. Tech companies are just as bad as guns and everything that goes bump in the night.

GoDaddy used to be the go-to for domain and web hosting back in the day. However, things have changed a lot since then. They now nickel and dime their customers like crazy, and everything costs extra with no real support.

I bought my domain and WordPress dedicated hosting with them, and at first, everything was fine. But one day, I decided to change my theme's main page look, and that's when everything went downhill. When I saved the changes, my main page received an internal server error and never fixed.

I called GoDaddy up, and the customer service representative assured me that my theme was the problem. However, I had never had this problem with my theme for the two years that I had been using it. I contacted the author, who provided no solution. Based on all the customer reviews, comments, and forums, no one had the problem I did.

The GoDaddy CSR changed my theme back to one of the default WordPress themes and told me that my theme was the problem and couldn't tell me anything else. They even told me that my error/server log was empty and that nothing could be done to solve this problem.

Two months after paying $100+ to manage both my domain and hosting, my website's main page was down. It was an embarrassment as a graphic designer, and it was also wasting my time and money. I had to reset the website and start over.

Later on, the website stopped loading and gave a specific error. After months of not being able to access my own website at home and in certain locations of the country, I never ended up solving the issue even after spending 30 minutes on the phone with GoDaddy where they kept saying "everything is fine on our end" and blaming my ISP. On their forums, many other users had the same issues to no available solutions.

If you don't end up having an issue like mine, then you're probably going to have a decent experience. However, they rip you off from every little thing. Granted, I did choose basic hosting, but for the same price or similar pricing (without the raised cost after a "promotion" ends), other providers have SSL security/certificates and daily backups already in their pricing.

GoDaddy charged me $40 a year for daily backups and also will charge me $80 a year for SSL security, or else my website looks unsafe and suspicious. In 2021, GoDaddy is still charging for SSL certification, and with different price ranges depending on the customer.

Last year, they were charging my husband for a service he never used. GoDaddy generously credited him for the unused service and suggested putting the credit towards an SSL certificate cost. So he did that, and everything was fine.

Just yesterday, he tried to modify his website, and for some reason, it wasn't working. Spending 20 minutes on the phone with GoDaddy, the agent said that unless my husband renews and pays $150 for the SSL certificate that he previously had, the website won't work, and there's no way around this. Are you serious? Why is the customer responsible for this?

Now my husband is infuriated as he was never told this ahead of time. GoDaddy has lost me as a customer, and I warned my husband in the past. Now, they also lost my husband as a customer.

In conclusion, if you can't afford to cancel SSL or if the SSL promo is over, you're responsible for paying for it; otherwise, your website will be permanently disabled. GoDaddy may have been the golden standard in the past, but now they're just out to nickel and dime their customers.

GoDaddy is a pretty decent provider of domain names, at least that's what I think. However, you need to be careful of the fine print and the promises made by their salespeople. They will say anything to make a sale, even if it's not true. It can be very confusing for inexperienced customers trying to set up their own websites. The prices seem cheap and you can usually negotiate good deals with the salespeople, but the after-sales service is not great.

I have some domain names with them, but the real problem was with their hosting services. I ordered a Windows-based virtual-dedicated server for my mass emailing to my 40,000-strong client base. The salesperson assured me that there would be no problems as long as I complied with antispam guidelines, which I did meticulously. He also offered me a great deal if I signed up for 3 years, which I did. I also purchased additional dedicated IPs so that I could separate my email campaigns, depending on the website/service offered.

Well, there were dozens of setup problems. The control panels on the website are hopelessly confusing. I had to call the support line several times just to ask where the appropriate buttons were on the panel in question.

But the real kicker was when it turned out that I couldn't send out my mass email campaign. I had a really urgent campaign to go out, re-advertising a workshop to be held two weeks later, to be followed up with a reminder a few days before. The emails were rejected. I called up the support line and it took several days before I was eventually told that my email limit was only 500 per day.

I had to make a formal request to increase this, which was never mentioned by the salesperson or in the terms & conditions, nor in any of the emails sent to me since!

Another 3-4 day's delay, by which time it was no longer possible to send out the first email campaign - and so I had to postpone the workshop by 6 weeks (and then deal with a lot of angry customers who had already blocked off the necessary dates from work). I lost several thousand dollars in having to pay refunds, not to mention loss of good will from inconvenienced customers.

I explained the situation to one of the senior managers (Jeff) who wouldn't budge on allowing me to use my account as a mass emailer - despite having received plenty of assurances by the salesperson (in writing) that I could do so. He eventually agreed to allow me to send 5,000 per day, and gradually increase it over several weeks so that they could monitor if there were any complaints. But it was too little too late. I could never have got the emails out in time and would have had to dispense with the last-minute reminder.

It was false economy on my part to try to go for a "cheap" service, but I was taken in by their slick website and sales patter. Luckily I found another provider (knownhost.com) who set up a new server for me almost immediately and I was able to shoot off my 40,000 emails over a 20-hour period. I could have done it more quickly than that, but I kept it slow so as not to trigger automatic antispam filters from big sites such as hotmail, yahoo and google.

To be fair to GoDaddy, they did refund me in full when I requested it. And I can understand their reluctance to allow just anyone to send out mass emails in case they are spammers.

Nevertheless, I was very clear about my intentions right from the beginning; and they could have been a bit more flexible for genuine customers... maybe they could have checked my campaign before granting permission for it to be sent out and then allowing me to build up a good 'reputation' over time...

It was a very costly waste of time for me and left a sour taste in my mouth. I would recommend being cautious when using GoDaddy's services.

On the 16th of April 2021, my website was suspended by GoDaddy, our hosting company. I received an email a week before stating that a folder on my site was violating their network policy, but they didn't specify which policy I was violating. Unfortunately, the email was sent to a "spam collector" email that I rarely check, so I missed it.

When I contacted their customer service about the issue, the representative informed me that they had conducted an automated scan and found zip files on my site, which aren't allowed with my current hosting plan. I was surprised because we've been hosting with them since 2008, and we've always had zip files on our site. It's how we sell products to our customers! However, the customer service rep insisted that I delete the zip files to restore the site, and there were no other options.

I asked if I could upgrade to a hosting plan that allows zip files, and he said that's an option, but I have to request it. He didn't offer it as an alternative. Upgrading requires a migration of the site and database, which could take up to 18 days. He promised that the existing site would not be affected since I agreed to pay for the upgraded service and migration.

The next day, I checked the site after 12 hours, and it was still down. I called GoDaddy's security department, and "Steve" checked with their network violations team, the department that shut down our site. After being on hold for about 10 minutes, he came back and said the site was restored. It seems like the first guy I talked to never put in the request to restore our site!

Steve said the actual issue may be that we have too many zip files in one folder, but he didn't know the limit. He couldn't explain why the first guy said they don't allow zip files. He also said that our website was on the co-hosted plan, and they don't want any one customer using too much storage space. Yet when I checked my account settings, it said I had "unlimited storage space" and "unlimited traffic." So why am I being punished for using too much space?

The following week, one of our customers purchased a product and reported they didn't receive the product zip file. I checked the server, and GoDaddy went back on their promise of not deleting any files until after our migration was complete! They actually deleted all of the product zip files! Unfortunately, this affects customers' purchases, and I never received any notification that they would be deleting these files.

I called them again and explained that I paid for an upgraded hosting plan, paid for a migration, and was told they'd leave the product zip files alone. This tech was helpful, but he said the "network violations" department was closed on the weekend, so he couldn't get permission from them to restore the product zip files. He then tried some other ideas, including talking to the hosting department and the Managed Services department. After talking to him for about 2 1/2 hours, he was able to restore the product zip files from a backup earlier last week.

I then manually deleted a lot of older products so my total number of zip files falls below their (still unknown) limit.

In conclusion, if you're an online business selling digital products, you cannot have a certain number of product zip files. It seems no one knows what the limit is, but they'll delete all of your files, even if you agree to their terms and pay to upgrade your hosting plan. It's frustrating and time-consuming to deal with their customer service, but they eventually resolved the issue.

I had a private company build me a word press website that was hosted on Godaddy since 2012ish. All I needed was the times of operation changed and I called support for assistance. This is where the sales man tells me the $6000 site professionally built was too slow and losing the company visibility. Even though I was on the top of the first page. Next they could not be paid to help a minor WP edit unless they rebuild the entire site. Upset, all I wanted was a mirror text change and my existing site to improve the speed and back coding to make it great!
Approximately 2 years later and a hundred hours of my time on poor customer service. The web design team expert could not even make a minor change like changing a phrase or time or address every tiny edit had to be sent to another team to make the coding or editing. Probably offshore. A new feature of my Godaddy Word Press was a pop up that would collect client phone numbers and emails. The put a pop up on and said it was all done. They had no compliance for collecting that information, no cookie warning, no unsubscribe. I was told not to worry about it was not necessary. A lie, that information must use compliance it's the law. A company that educated me on this was Simpletexting.com I use for marketing. Also, the Godaddy experts could not take a picture of framed art and turn it into a vector for professional viewing on the new web. I had to buy photoshop and allow an employee to train and learn the software to provide vector art for the new site.
Every phone call required hours of holds and transfers and long waits to get anything finished. What Godaddy is great with is excuses. Remember I am paying to host my old site, paying to host the site under construction and it takes nearly 2 years to get my website done. The website finally launched 1/19/2023 and as of 2/11/2023 google and many other analytics flagged the site for failure to meet levels to properly operate. 10 years of service and having paid for SEO and other products and 75% failure rate in browser data ?.errors still since 3 business moves later. I called to get help and was harassed and put on long holds and alway they will never give you any access to the corporate structure. Never. Their escalations is non existent. So you are held hostage by dumb and dumber if you have a problem. Godaddy employees must all be commission or quota based because sales will be wonderful and pick up fast. But getting problems resolved no one wants to do it. I was promised a new improved word press site and it was to be the same and better than what I had. The first design review I pointed out they only designed 4 pages and my old site had 6 pages. The sales man's lies start showing. They could not do 6 pages, I would have to add them on after the finish for a extra $89. I said no I just want it done as I was promised And I even offered continuously to just pay the extra $200 bucks and do it right. They refused. After pan iced because my old site was taken down and replaced with the launched site but the site looked good for one day. Auto emails start coming about updates they did. Next the website is missing my logo, the meet us is missing our friendly faces, the site looks like a hacker or low budget kid did it and it isn't working. Instead of helping and fixing it as I called numerous times they stuck me in customer service hell! The fact is the cost of doing business is your time in resolving and getting help. Not knowing anything other than Godaddy I felt financially a captive prisoner. Also, the damage to my business and lose of time it was criminal! A good friend referred me to Blue Host and I am so upset because I am not even a customer yet and they have been fast effective and extremely knowledgeable. Good bye to BadDaddy and it is time to stop accepting incompetent customer service. BTW I was assured my new site would be word press it is on my receipt as such. I made sure I could take it and host it anywhere. All a lie!my new Godaddy site will not migrate because they blocked the coding and did a proprietary drag and drop! No matter what you will never get higher up so if you like to bang your head on the wall than flush all your money away and paralyze your business Godaddy is your type or business. Site not working properly

I typed this on my iPhone. I would have uploaded the invoice and a photo of my 12" file of calls and complaints.

You are still keeping your intellectual property - domains and sites assets with GoDaddy? YOU ARE DEAD! Run for your life if you still can!
Here are the reasons. First of all they treat their clients like dirt. Having bunch of sweet sugar-candy youngsters to answer you on a phone is not a "providing service". We left this company 7 months ago, after absolutely unspeakable incident - they blocked our web-site, known media source with 1 million readers... just because they can, and because I'm an idiot - I made a decision to host our media with them in the first place. And now we live happily ever after with another hosting provider, very well, and secure, and specially me, as I'm the one who's responsible for all web development in our company. We paid about 2000$ a year to GoDaddy. Who cares, right? GoDaddy happily participate in all unfair competition actions and felonies organized in USA, and block European commpanies during the time of the high sales. For the last 2 years GoDaddy lost millions of their clients, including shareholders. Check their stock...
Second of all - prices: GoDaddy make you feel that their services are cheap. Oh no! You actually pay very high price for domains - you can get them much cheaper with another provider and you don't need to be in their domain club - that's how they collect TVA taxes back if you are buying on behalf of the company and have your taxes reduced. Today for the same number of the domains and super hosting plans, private servers, protected against Ddos attacks, CDN etc (much higher than we had at GoDaddy) we pay alsmost hald price. In total we save about 500$ a year.
So and the third reason - QUALITY!
GoDaddy propose to you all kind of hostings, private servers etc... all of these are VERY OLD, NOT SECURED HARDWARE, which should be in the garbage. Recently May 4th, 2020 sites, 28,000 hosted with GoDaddy sites GOT HACKED! Wordfence developers (known security plugin) received this information and publicly announced it. Details see on their blog. Short version: servers of GoDaddy are NOT SECURED AND NOT PROTECTED! Nothing against Ddos attacks has been done. I remember how many times our web-site was down because of that when we hosted it with GoDaddy. Our company had massive financial damages... GoDaddy selling you place on very old server, no security, no nothing, nada, for very high price. So all databases hosted on them got hacked, 28,000 clients have no access to their databases, not by php client, not by ftp, and many have their sites simply down! Congratulations! There you go, GoDaddy, results are very well deserved! I personally glad they got it, and I also hope that poor clients who got hacked will file massive lawsuit against GoDaddy, and demand financial damages for their hacked web-sites.
And! GoDaddy and "Nanci Nette, Name Management Group" FELONY DISCLOSURE. Probably the feature POLICE case. Did you ever had this situation: you look for the domains for your company or for your client (and specially if you have a brand client with trademarks registered), and many times the domain is already taken, and GoDaddy propose you to pay 60$ to negotiate? Or you buy quiet expensive from "private user" domain in the auction? Yep, there's it is. And GoDaddy will never show who owns the domain of your client's brand. Many times you see this when you check for the owner in WHOIS other sources: "Name Management Group, LLC (Nanci Nette), 1619 NORTH LA BREA AVE, HOLLYWOOD CA, ***, US".
When you see this know that this "Nanci Nette from Name Management Group" is actually GoDaddy itself.
I'm going to lay down discovered facts. There's no such person as Nanci Nette, not a single social media profile. This so called "Name Management Group, LLC" simply doesn't exist in the California registry, and never existed (checked). And you can see the records of this Nanci Nette, Name Management Group, LLC: this non-existing company owns about *** domains! And all of them only with GoDaddy! Address: 1619 NORTH LA BREA AVE, HOLLYWOOD CA, ***, US belongs to THE AVENUE - luxury apartments for rent. Yep! All letters, including legal services (thousands of them) transferred to GoDaddy address, according to information provided by management of THE AVENUE.
And of course I strongly suggest you to Google "Nanci Nette, Name Management Group, LLC" - you will see thousands lawsuits for "domain squatting". "Domain squatting" is ownership of the domains corresponding to brands names. For example I have company "My Domain", I own trademarks, I also have a domain "mydomain.com" and "mydomain.net", but I didn't purchase "mydomain.org" and "mydomain.info" or "mydomain.co.uk". Be sure that "Nanci Nette, Name Management Group, LLC" / GoDaddy bought it and wants to sell them to you for very high price. And also check how all lawsuits are going. This "Nanci Nette, Name Management Group, LLC" never responds to the complaint and judge orders to transfer the domain to the company who filed a complaint. GoDaddy does the transfer very quickly! Yep, all lawsuits go in this scenario! Little trick here though. Letting GoDaddy "to negotiate" the domain for you / or buying domain at the GoDaddy auction will be always less expensive than filing the lawsuit in WIPO or ICANN. Yep! GoDaddy FELONY!

I have a catering business where I sell Panamanian goodies online. Since my livelihood depends on it, I need a reliable system. In 2016, I upgraded my site to WP, but the shopping cart remained on the old HTML version until last June when I upgraded it to WooCommerce. This was done to ensure that both the site and the shopping cart were in sync. Initially, I faced many problems with the upgrade, and the issue was escalated to a VP at GoDaddy. They were great in resolving the problem. After that, I continued working with a manager who also provided the necessary assistance to get the system up and running smoothly. Everything was fine, and customers were able to place orders correctly until February. However, starting from March 1, customers have been unable to place orders, and I have been manually taking orders and creating invoices. This has resulted in some customers being turned away and a loss in sales. I contacted GoDaddy last week to report the issue, and they created a ticket. However, a week later, the issue remains unresolved. I have been calling them, and they have informed me that they are working on it. Today, I insisted on speaking with a manager, and Supervisor *** joined the call. Unfortunately, he was very rude and almost mocked me. He claimed that I had not set up the shipping correctly and suggested that I fix it myself using tutorials. He said that the support I pay for is for self-support. I explained to him that the system was working fine until February, and if I had not set up the shipping correctly, orders would not have come through before. However, he insisted that I fix it myself, which is completely unacceptable. I also mentioned that *** had assisted me with the shipping, but he denied that *** had ever helped me. In conclusion, I urgently need a working system, and GoDaddy needs to fix it.

I have been a customer of Godaddy for a few years now, with two domains that I purchased on 9/9/2019. Unfortunately, both domains were unexpectedly canceled on June 6, 2020, even though the second domain was not even connected to a website. It's important to note that Godaddy was the one who sold me these domains. I have sent numerous emails and made countless phone calls to them, but they have refused to provide me with their attorney's phone number. They have discriminated against me by not informing me of any wrongdoing on my part, yet they continue to keep my money, despite the fact that I paid for both domains until November of this year. It seems that they have an issue with German Catholics, which goes against the promises of the United States Constitution regarding the pursuit of happiness. President Trump has even signed an executive order to protect US citizens from online misconduct like this. The last time I checked, freedom of speech was protected by the first amendment to the constitution. I have also reported instances of being hacked, providing them with all the necessary information, but they have ignored it. I recently updated my phone number, yet someone was still able to call me by accessing my information that they were supposed to protect. I would like a refund for their failure to safeguard my privacy. Their "security" team couldn't even protect me from an elderly lady. I have submitted proof of every hack I have experienced, but nothing has been done and I have not been contacted. Yet, they decided to remove my domain simply because they didn't like it? I wasn't aware that I had moved to the Soviet Union. Every person I have spoken to has been very rude, and one man even yelled at me and insulted me because I am not Jewish. This is clear discrimination, as I am a white German Catholic who wanted to create a social network for white German Catholics. It seems that adults are no longer acting like adults, and no one seems to care about what our ancestors fought and died for. It has been almost 6 months now, and all I receive is evasive responses. I can understand why they have such a low rating on ComplaintsBoard.com.

On September 9th around 11:06pm, I visited a website called https://www.coupons.com/view/GoDaddy.com?d=298595 to purchase a domain name for my online shopping store on Shopify. When I opened the website, I saw a listing for "Exclusive! $4.99 .COM Domains." I clicked on it and was directed to a new page that instructed me to copy a code and paste it during checkout for a discount. I clicked "continue" and was taken to godaddy.com. The website page displayed a message saying, "Grab your 1st domain for $4.99! Limit 1 per customer per year. Looking for more than one? Other discounts available, see cart for final pricing."

I was looking for a domain name related to "lintremover," so I entered that name in their search engine and clicked the search button. A list of domain names related to "lintremover" appeared, all priced at $4.99 for the first year. The domain name "***" was listed for $4.99 for one year. I added it to my cart and proceeded to checkout.

On the checkout page, the price displayed was for "Full domain Privacy & Protection for $9.99/domain per year" and "Create an email address that matches your domain." I declined any additional charges. However, I was charged $5,523.90, which I discovered when I received a charge alert from my bank. This alerted me to the fact that I had been overcharged. Shortly after, I received a fraudulent phone call from PayPal. I confirmed that the charge was indeed fraudulent and that I did not authorize the $5,523.90 charge.

Within 10 minutes, I logged into my PayPal account and attempted to cancel the order. Unfortunately, there was no option available for me to do so. I then contacted godaddy.com customer service and explained the situation to them. Their response was that they would not refund my money, despite their policy stating that "you may cancel any product at any time. A refund will be automatically processed for products subject to all Standard refund Terms."

Throughout the entire process of shopping for a domain, viewing my shopping cart, and proceeding with the checkout process, there was no warning, listing, or documentation of a $4,999.00 fee for a yearly premium domain anywhere. Additionally, there was no fine print during the checkout process to alert me of this extra fee. This is clearly fraudulent and a scam. If there had been any mention of a $4,999.00 fee during the checkout process, I would have never agreed to the terms and would not have made any purchases on the godaddy.com website.

Both websites I paid up for a year in advance continually have problems-specifically taking too long to load one picture when I have dozens of postings to do everyday. Their site says to cancel a product then contact customer service for refund which I did and after a run around, the 3rd person said it was out of the refund timeframe. I asked then to reinstate the sites and he said it was not possible and that I could resign up for websites at new yearly rate. I thought he was kidding -why would a person sign up for another year knowing they were paid up for the remainder of the year already for 2 sites that were horrible at uploading pics and limited to customizations. Most companies like insurance refund a prepaid policy if cancelled so you aren't paying for a service you aren't using or need. I have been with Godaddy for many years and am baffled at the poor customer relations.

GoDaddy website design team has been working on my new website for more than a full year. Apparently this team is in the Philippines and it is routed to different people by customer tickets. As a result, it has taken much longer than it should have to build this website.

The latest ticket is now almost a month old with no work being done. I received an initial response asking for more MP3 audio files to be uploaded, but that request sat there for 10 days before it was routed to the design team! I promptly responded and added the requested files, and now it is sitting there again.

My customers are emailing me directly stating that they are not receiving the product they ordered, as your design team uploaded a PREVIEW to many of these songs, rather than the FULL song, as I specifically requested.

A month ago, I was told this would take 2 days, and here we are!

I purchased 365 email that never worked and spent several hours trying to work with Godaddy tech on my phone with a tech at godaddy after we could not get it work I told her to cancel. She assure me she would. She never canceled either she forgot this happened on Nov 14 2022 and they continued billing me and I never noticed until did audit and noticed Godaddy continued charging my credit card. I called and told them the issue about being charged from Nov 14 2022. I requested a full refund back from the charges they charged from Nov 14 2022 because they failed to cancel. The representative did not cancel when I asked her to cancel it immediately and you can listen to the recording they record all calls for quality control and they can hear the conversation. I will be reporting this to trust pilot and BBB as a official formal complaint. If if I am not refunded back all the charges from nov 14 2022 because Godaddy Rep failed to cancel my 365 email.

I was misrepresented and misled by the sales people at Godaddy into purchasing a 3 year hosting plan after they caused technical issues on my original hosting plan, resulting in more than $10,000 businss losses due to the fact the people were not accessing my website at https://www.certifiedchinesetranslation.com/

Out of frustration and in order to make the website come back again, I was forced to purchase a 3 year hosting plan at a higher price at a cost of $1,295.28 (See attached receipt) with the information below :

[protected] DATE:1/11/2023 CUSTOMER #:3475187

In May I decided that GoDaddy's hosting was not reliable, and that they automatically renewed the plan for 3 years (when in fact it should be renewed on a yearly bases), I then transferred the service to a different hosting company, and cancelled the product in July. I requested a refund for the remaining balance but they refused.

Three phone calls, one wait of about 32 minutes, another three minutes, then 19 minutes. Purpose to transfer three domain names to IPAGE. It After 19 minutes trying to give representive a pin code our

connection was broken so now I have to wait another 25 minutes for another tech support. I got a text from someone named Daisy today who was "reaching out" and all that flowerly language to "support me" because I wrote a negative feedback about being on the phone for over 2.5 hours yesterday trying to transfer my domains to IPAGE. It involved over 15 emails for "security purposes" with many codes to protect my website while I was talking with the three different tech support people yesterday. Three sets of authorization codes I have been given but still each time the block on transferring the domain has not been lifted. Daisy the "quality control" person who texted me but is not allowed to make or receive calls says there is no higher level tech support everyone there has equal training and knowledge. Classic modern empty talk. An employee [protected]@godaddy.com said she would call me back this morning and help me get the problem solved. She has not called all day and email did go through. Too bad I already rated her service as excellent.

I recently had a very bad experience with GoDaddy. I’ve been a customer of GoDaddy for some time, purchasing domain names. Media Temple, which is owned by GoDaddy, has been my web hosting company for many years. In May of this year, I received an email from Media Temple stating that my web hosting account was being transferred to GoDaddy. The email also stated: "No action is required from you at this time. We took great measures to provide a seamless transition and minimize any disruption to your business and hosting." However, the transition was not seamless and it was not executed well by GoDaddy. There was poor communication on the part of GoDaddy. I looked at my websites in mid-July and found out that both of my websites were down. Apparently, they were down since early June. GoDaddy never communicated with me about this. It was a complete surprise. Apparently, the reason that my websites were down was that they didn’t receive payment of their fees for hosting. However, I was not aware of this. There was no communication about any payment that was due. Furthermore, the debit card that was on file with Media Temple was valid and working property, as evidenced by the fact that GoDaddy started up my web hosting account again in July without my providing any new payment information. When I called the billing department on July 27th, I was told that GoDaddy did not even attempt to charge the debit card that was on file with Media Temple. So with no communication whatsoever with me, they terminated my hosting account. When I called tech support to try to get my websites back up, I was sent this message:

“We regret to inform you that we were unable to recover any data from the web hosting for (domain name listed here). Our records show this hosting was removed on June 8, 2023, and hosting backups are retained for a maximum of 30 days. We apologize for any inconvenience this may cause.”

In fact, GoDaddy was not able to recover data from either of my websites. When I called tech support, they seemed confused by the fact that I had two accounts with GoDaddy, an earlier account for purchasing domain names and the new web hosting account. It seemed to me that the tech support people didn’t take good notes and sometimes it seemed that they were not aware of what the previous tech support representative had said or done. I was given false hope about recovering my data and then told something else on my next call with tech support. I talked to a tech support supervisor who seemed rather callous and unsympathetic, unwilling to take any responsibility for what happened and saying that this happened because I didn’t pay my bill.

GoDaddy’s actions caused me tremendous inconvenience and possibly lost business. I also have to pay a consultant $250 to try to recreate the data for my two websites. I don’t think I did anything wrong. I think this situation is the result of negligence and poor communication on the part of GoDaddy. What I have seen so far from GoDaddy is a lack of accountability for their actions.

Beware GoDaddy's ugly pricing practices! What do I mean by this? When purchasing new services and subscriptions from GoDaddy, you have all the discount codes you could ever want, and then some. However, the savings stop there. I have confirmed multiple times with a handful of customer service representatives for GoDaddy (and you can too, by calling GoDaddy support at [protected]) that there are NO discounts for renewing existing subscriptions or services. They entice you with significant first-time discounts and then you are stuck paying full price from then on—no exceptions.

If that were not enough to avoid them, the process appears—in my opinion—to be difficult by design to get out of their services and subscriptions. In my recent experience, the process seems to throw as many extra steps as possible between you and the door, requiring you to stand resolute many times over as you repeatedly confirm that yes, you do want to stop this service or discontinue that subscription.

When transferring my domain name away from GoDaddy, I had no less than three special codes sent to my email address at different times throughout the process that each needed to be put in the correct form field to continue. I also had to "unlock" my domain name in the settings to move it, and at nearly every step I was met with a popup or an alert telling me that I might not need to transfer my domain name away from GoDaddy, or to confirm (again) that I wanted to discontinue services. I even had to pay for another year of domain name fees just to be able to transfer it away, with no refund possible.

In my opinion, do not invest your time or money into GoDaddy's services or subscriptions. There are plenty of other providers to choose from.

I was misrepresented and misled by the sales people at Godaddy into purchasing a 3 year hosting plan after they intentionally caused technical issues on my original hosting plan, resulting in more than $10,000 businss losses due to the fact the people were not accessing my website at https://www.certifiedchinesetranslation.com/

Out of frustration and in order to make the website come back again, I was forced to purchase a 3 year hosting plan at a higher price at a cost of $1,295.28 with the information below

№ [protected]

DATE:1/11/2023

CUSTOMER #:3475187

In May I decided that GoDaddy's hosting was not reliable, and that they coercised me to purchase a 3 year plan, I then transferred the service to a different hosting company, and cancelled the product in July. I requested a refund for the remaining balance but they refused.

I am writing this review as a disgruntled customer of Godaddy.com, and I must express my utmost disappointment and frustration with the service I have received. With a substantial social media following of 42k business professionals, I expected Godaddy.com to provide me with real value and exceptional customer support. Unfortunately, my experience has been nothing short of a nightmare.

Upon reaching out to Godaddy.com for assistance, I initially encountered what seemed like genuine concern from their customer service representatives. However, this concern quickly dissipated as I found myself caught in a never-ending loop of upsells and empty promises. Each time I sought help for my initial request, I was bombarded with aggressive attempts to sell me different products, while my primary issue remained unresolved.

To make matters worse, I have interacted with a staggering seven different Godaddy agents regarding the same issue, yet none of them have provided me with any substantial help or resolution. It is incredibly frustrating to repeatedly explain my problem to different representatives only to have them vanish without offering any real assistance.

Given the abysmal level of service I have received, I am now contemplating canceling all of my services with Godaddy.com. It is disheartening to witness a company that claims to prioritize customer satisfaction fail so spectacularly in delivering on that promise.

As a customer who has invested significant time and money into Godaddy.com, I believe it is imperative for the company to rectify this situation promptly. Not only do I expect to be compensated in some manner for the countless hours wasted and the lack of assistance, but I also plan to submit 1-star reviews across various platforms such as Google, Yelp, and Trustpilot. Other potential customers deserve to be aware of the deceptive practices and the lack of genuine support that permeate Godaddy.com.

In conclusion, my experience with Godaddy.com has been a complete letdown. The fake feelings of customer service, the relentless upselling, and the subsequent disappearance of agents once the sale is made have left me feeling disillusioned. It is high time that Godaddy.com takes immediate action to address these issues and provide customers with the service they deserve.

I've been using Go Daddy for my website domain and hosting needs for a few years now, and I have to say, I'm pretty satisfied with their services. The prices for domains are reasonable, as long as you're not trying to buy one from someone else. If you're looking for a domain that's not available, Go Daddy usually has some good suggestions for similar ones. Hosting is also pretty good, and my site usually runs fast and loads quickly.

However, there is one thing that really bugs me about Go Daddy - calling for technical support. It always feels like these calls take hours (even if they don't actually take that long). When you call, you're often transferred several times, and even when you finally find someone who's helpful, there's almost always a pushy sales pitch. Every single time I call, someone is trying to convince me that I need this or that. Some of the items they suggest are things that I could actually benefit from, but often they're just trying to get me to review domains or hosting for extensive lengths of time or add various things to my account.

I feel bad when I tell them no, and I feel pressured throughout the call to purchase the items they're telling me I need. They're really good at convincing you that you really need these things, even if you don't. However, I've gotten much better at fixing things that go wrong with my website (which are typically my fault anyway), so I rarely call Go Daddy anymore. As a result, I'm happier because I get decent service without the pressure of buying something else.

Overall, I would recommend Go Daddy as a good choice for people who can follow self-help topics posted on their website or someone who's comfortable with designing and maintaining their website with minimal assistance. Just be prepared for the pushy sales pitches if you do need to call for technical support.

I've been with GoDaddy for a long time now, since the early 2000s. I have a hosting account and 7 domains with them. Over the years, there have been some issues that have come up, but they were always resolved in a way that made me stick with GoDaddy. However, things have taken a turn for the worse recently.

GoDaddy conducted a hosting migration on their own, without me asking for it. They finished the migration on January 14, 2022, and it completely wrecked my websites. It was as if they just threw all the files into the new hosting without any care or attention. When I contacted them about it, they just threw the ball back in my court and told me that "My Developer" should fix everything. The websites went down, some with no files or information at all.

I've been contacting GoDaddy ever since January 14th, and my websites are still down. I've tried fixing what I can from my end, but I don't have a developer and I don't want to hire one from GoDaddy. Every error that needs GoDaddy's help takes 72 hours for them to get back to me, and even then, they don't fix it. I have to file another ticket for another team to give me the runaround again. Four of my domains have been offline for over a week now, and I'm literally living in the GoDaddy chat room, explaining my case over and over again to every single agent I chat with.

I can't believe the "Big Corporate" attitude that GoDaddy has. They don't care about their customers at all. To them, a customer is just a number with a credit card. They're trying to corner me into paying them to fix my problem, but I don't want to do that. I just want them to bring my websites back online, and then I'm leaving GoDaddy for good.

It's really frustrating that there's no option for a "NO Star Rating" because that's what GoDaddy deserves right now. I hope they can fix their attitude towards their customers and start treating us like people instead of just numbers.

I've been using GoDaddy for my domain for 7 long years now. Recently, I received an email about their new service called GoDaddy Payments. I was intrigued and decided to give it a try. I signed up and was approved right away. I moved my website to GoDaddy so that I could offer these new payment methods to my customers. However, I faced a lot of issues while trying to connect and use the new payment method.

I contacted customer support on chat and they told me that I had to upgrade to the most expensive package they had for the payments to work. I did that, but it still didn't work. They then told me to wait for 24 hours and it would connect all by itself. But that didn't happen. I contacted customer support again and was told that there was a coding problem and it would be fixed in a few hours.

The next day, it still wasn't fixed, so I contacted customer support again. This time, they told me that I had to reapply all over again for GoDaddy Payments and it would take another 24 hours. After 24 hours, it still didn't work, so I contacted customer support again and was told that it would take 48 hours instead of 24.

It's been 4 days now and it still doesn't work. I asked for a refund for the ecommerce site that I couldn't take payments on, but I was told that it would be fixed right away. Finally, it was fixed and I added some items to the new store. I had one sale and within 10 minutes, they sent me an email and shut down the payments. When I asked why, I got no answer. I was told that they didn't know why.

I asked for a refund again, but this time I was told that I couldn't get a refund because it had been more than 48 hours since I upgraded. Customer service strung me along until they didn't have to refund me. They lied to me every day. This is the worst customer service I have ever seen. If I could leave 0 stars, I would. I would advise anyone to run as fast as they can away from this company.

I ain't no tech-savvy person, so when I decided to get myself a website, I went straight to GoDaddy. I bought myself a domain and hired a tech guy to develop my website. I spent a whopping $1200 on it, mind you. But then, things went south. The tech guy I hired hijacked my website to namecheap and demanded an additional $500 to transfer it back. Can you believe it? I already paid him a fortune, and he still wanted more!

I was clueless about what to do, so I contacted namecheap. They were so helpful and investigated the situation. I provided them with proof of ownership and even asked them to call the phone number on the website, which was still mine. They did, and I answered. They said they would send me an email with instructions on how to get my domain and website back. They asked GoDaddy to send them a request, and they would transfer it back. But guess what? GoDaddy refused! They said it was a "civil matter" and told me to hire a lawyer and sue the tech guy.

I was flabbergasted! I trusted GoDaddy, and when I needed their help, they turned their back on me. To make matters worse, I found out that the tech guy was located in Bangladesh. I followed up with GoDaddy, but all they did was re-forward the initial email telling me to hire a lawyer. Can you believe it? Namecheap verified my information and said they would transfer it back, but GoDaddy refused to help me.

I'm not a young person, and I'm not familiar with website development. I trusted GoDaddy, but they let me down. I won't stop until everyone knows about my experience. I urge you to stay away from GoDaddy. They don't care about their customers, and they won't help you when you need it the most.