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General Motors - Service sensors

Posted: 2013-09-21 by    Drey152
Complaint Rating:  0 % with 0 votes
I purchased my my 2009 Malibu used at 40000 miles. I consistently had to take my car to the dealership because of service lights and each visit resulted in the technition being unable to reproduce the service light. I was informed that it happened intermittently and because of that they were unable to detect the issue. I believe that it is horrid that GM/Chevy are making vehicles that they do not even know how to fix....
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

General Motors - Pennsylvania - TRANSMISSION/ OXYGEN SENSORS

Posted: 2013-06-18 by    stumpy34
Complaint Rating:  0 % with 0 votes
AFTER PURCHASING A NEW CAR IN 2010 A 2011 CHEVY MALIBU LT. AFTER 40000MIL I HAD TO REPLACE A TRANSMISSION. THAT WAS COVERED AND THEN AFTER GETTING THE CAR BACK THE THROTTLE BODY WENT ON THE CAR NOT COVERED SO OUT OF POCKET ESPENSE . THEN IN MAY 2013 ABOUT 78000MIL. CAR HAS TO GET A SECOND TRANS. THEN AFTER GETTING THE CAR BACK THEN IN JUNE 2013 THE OXYGEN SENORS GO, THOUGH MY 100, 000 MIL WARRANTY WAS STILL WORKING . THE GM SPECIALIST ( AMY) IN DETROIT SAID TO ME THAT WE HAVE DONE CASUE WE OFFERED YOU EXTENDED WARRANTY FOR THE TRANS,...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Equipment Leasing & Financing

General Motors - gearbox need to be replaced

Posted: 2013-04-22 by    ahmed salaheldin1973
Complaint Rating:  0 % with 0 votes
after 65000 km, the car stopped suddenly and after going to the agent, told me the gearbox need to be replaced and the cost is L.E.60000. it dosesn't make sense to pay any cost after this time and the gurantee should cover this cost. I have never this before from any other brand. Realy shit...
Complaint comments Comments Complaint country Egypt Complaint category Car Service Centers

General Motors - Indiana, Highland [Lake County] - Dealership Crashed my New Car, GM Doesn't Care

Posted: 2013-01-25 by    tils
Complaint Rating:  60 % with 5 votes
I purchased a new GMC Acadia in December 2012 from Circle Buick in Highland, IN. I had to make several trips back to dealership due to problems with the vehicle and poor management of the facility. On one of the visits they backed my new Acadia into a pole. The repair work done left me with a far from perfect new vehicle. I also now have 1000 miles on this car due to the number of trips to the dealership and the miles for the body work repair. Called and asked for the General Manager several times (Wayne Druktenis) and was never routed to him, he was always busy. On one call after they told me he...
Complaint comments Comments Complaint country United States, Indiana, Highland [Lake County] Complaint category Car Dealers

General Motors - Oregon, Portland - Product and Chevrolet dealership quality

Posted: 2012-07-02 by    Ryan Y
Complaint Rating:  0 % with 0 votes
Had my truck in multiple times I own a 01 chevy silverado 2500hd with a duramax diesel. Within the last year I have done injectors, injector sleeves, injector pump, water pump, head gaskets, oil cooler, transmission. And many more parts. I have had a better business complaint with Ron Tonkin because I had my truck in there 3 or 4 times and they said it was normal and so I opened a bbb complaint finally they said the injector pump was bad then after another technician looked at it they said it was the injectors. So they misdiagnosed my truck 3 times now the oil cooler is leaking and two out of the...
Complaint comments Comments Complaint country United States, Oregon, Portland Complaint category Car Dealers

General Motors - Michigan - Noisy exhaust

Posted: 2012-05-04 by    SmallCityUsa
Complaint Rating:  0 % with 0 votes
I bought a new 2012 CTS. When I get on it a little bit just before it shifts gears it makes a sound that sounds like all the baffles in the muffler or cat is going to fall out. I took it my dealer and they hear it also. They took another 2012 CTS and it does the same thing.
I got a case number from GM (71-1061884386). They tell me there is nothing they can do. I have had 5-6 people tell me that the car sounds like it is falling apart when I step on it. The dealer hears, GM knows about it and will not do anything. What do I need to do to get some results. I am not bad mouthing the dealer,...
Complaint comments Comments Complaint country United States, Michigan Complaint category Cars, Parts & Vehicles

General Motors - DEFECTIVE NEW 2011 SILVERADO

Posted: 2012-04-19 by    Timothy Hart
Complaint Rating:  100 % with 1 votes
I have 2011 Silverado LS 1500, and on several occasions the truck has took off on its own. The first time I had my foot on the break and the rpms jumped to 2000. The second time a was backing up and the truck took off, rpms around 3500, and I crashed the truck. The third time, I was turning a corner, my foot on the break, when the truck just took off....
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

General Motors - Alberta, Grande Prairie - tail lights

Posted: 2011-11-24 by    Lois Robertson
Complaint Rating:  0 % with 0 votes
I bought brand new 2010 Equinox from Doug Marshall in Grande Prairie on October 29 2009 I just relised that the right tail light was not working and also the signal light I took it to Murry GM in Fort St John the light has water in it Murry GM told me that there is a after market hole drilled into the back side of the light and that warranty would not fix it and that the other tail light is the same I called the main dealer and they said the same if there is some one else with this same complaint could you please let me know Murry GM have photos...
Complaint comments Comments Complaint country Canada, Alberta, Grande Prairie Complaint category Cars, Parts & Vehicles

General Motors - car problems and didn't reply me to solve it

Posted: 2011-09-20 by    Rami Emile
Complaint Rating:  0 % with 0 votes
Actually I bought my car from Mansour Chevrolet October 2008 Opel Astra enjoy because I heard that is a very good car... After 2 years I had problem in the gearbox!! I went to the hire maintenance to solve this issue and they told me that the Disk and cylinder must be replaced and it will cost within 5500LE i told ok...after 1 week they told that there is another issue and it will cost another 10000LE, I refused because they didn't tell me from beginning...so I took the car to reform it out of the authorization... I fixed it and after several weeks I found another problem ...and this time they...
Complaint comments Comments Complaint country Egypt Complaint category Cars, Parts & Vehicles

General Motors - chevrolet beat LT

Posted: 2011-09-04 by    Rita Bedi
Complaint Rating:  0 % with 0 votes
This is a True Happening
Cheverolet Cars (united states) is one of the most admired car companies.I have been a customer of Chevy in United States for sometime now and appreciate the good customer service However here in india had a very very bad experience which makes me think are the Company Overseas really are concerned whats happening around.Well here is something for the starters.
Wife of An officer n a Galantry Awardee of 1971 war Late Wg.Cdr R.C Bedi, I Rita Bedi is fighting for justice.Hope someone might hear her.On 11th oct 2010 we took a Chevrolet Beat (LT) Red Colour Car...
Complaint comments Comments Complaint country India Complaint category Cars, Parts & Vehicles

General Motors - Michigan, Detroit - No support--1500 miles over warranty

Posted: 2011-08-26 by    Dwaine Byrd
Complaint Rating:  100 % with 1 votes
I am extremely dissatisfied with my vehicle; I seriously doubt that I will ever buy another GM vehicle, and I am actively encouraging my family and friends to not buy GM vehicles either.
I work as a vice-president of quality for one of your suppliers; at the time we bought our Malibu, I supplied many components on that vehicle as well. Because I do a great deal of travel helping with quality issues, most of it from GM assembly plant to GM assemby plant, I put a lot of miles on my vehicle. I had started noticing things that were not right with my car, such as the steering wheel off-color,...
Complaint comments Comments Complaint country United States, Michigan, Detroit Complaint category Car Service Centers

General Motors - Do not give them any more cash

Posted: 2011-08-17 by    Tay
Complaint Rating:  0 % with 0 votes
These luster have stopped working in chev impalas since 2003 and has gone through court. Had it repaired so I could see my speed and was broken three months. It was still in court and it had to be fixed. When the judge ruled gm to pay, the judge said only certian ones have to be fixed. The gm refund center said mine was not on the list and that If I had been a excellent gm customer, they might have paid for some of it. Im 58 years ancient and nearly all of the cars I have had were gm cars but I was not a excellent gm customer because I did not buy these cars new. Some of them I did buy new but they...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

General Motors - CUSTOMER COMPLAIN

Posted: 2011-06-23 by    MAHENDRA KABRA
Complaint Rating:  0 % with 0 votes
Dear sir, I have lodge the complain at customer care office gurgaon since 2009 complain no. CSI / CAC / N / 2009 / 1645 v/s M/s Triumph Motors Kota the complain was still pending at not solve by the responsible officer of the company MANAGING DIRECTOR, MR. ANKUSH ARORA, MR. NASIR KHAN, MR. GAURAV, MR MANMOHAN N BHASKAR, MISS NITU ADLAKHA, RULE MAKING AUTHORITY at e mail ID No. gmi.cac@gm.com. They have not solve the case still case was pending I wrote 595 reminders but the work quality and service and cpcoo are still pending, I enable us to understand that that why company was not solve my case...
Complaint comments Comments Complaint country India Complaint category Cars, Parts & Vehicles

General Motors - Connecticut, Torrington - Warranty work or lack of

Posted: 2011-06-15 by    H. Gangell
Complaint Rating:  0 % with 0 votes
I own a 2009 Pontiac G8GT, this car is my baby and has been since day 1. I noticed a vibration in the steering wheel. I took it into a GM Dealer who said, "all 4 rotors need to be turned". The car only has 13, 122 miles on it. The explanation is that I live in a hilly area and geogrphically it's hard on rotors??? I've had 5 other new GM vehicles and nevr had this problem this early on. This is considered a high performance vehicle and I drive it gently how many miles would it have been for a driver that actually uses the car what it was supposedly made for PERFORMANCE!!! If GM...
Complaint comments Comments Complaint country United States, Connecticut, Torrington Complaint category Cars, Parts & Vehicles

General Motors - Michigan, Mount Clemens - Faulty security (passlock) systems

Posted: 2011-04-12 by    Sally Crockett
Complaint Rating:  0 % with 1 votes
2002 Chevrolet Impala will not start because the passlock security system will not send the correct signal to enable the start relay & the fuel injectors.I have seen thousands of complaints online for all GM products from 1998-2005. I have gotten no satisfaction from their customer service, except bring it to the dealer & spend thousands of dollars on a fix that may or may not work....
Complaint comments Comments Complaint country United States, Michigan, Mount Clemens Complaint category Cars, Parts & Vehicles

General Motors - Michigan, Detroit - lack of customer concern

Posted: 2011-04-01 by    Don Suszko
Complaint Rating:  0 % with 0 votes
It has been 5 weeks and GM has not responded to my letter. It looks like GM does not care about the customers concerns.
Below is my letter.
Don Suszko

General Motors Corporation
Corporate Affairs/Community Relations
100 Renaissance Center
Detroit, MI 48265
2-24-2011
Ref: Case file # 71-916348674
My intent in writing this letter is constructive, rather than as a GM retiree with a chip on his shoulder. For 50 years I have been loyal to GM, however after this experience I am beginning to feel GM does not deserve my...
Complaint comments Comments Complaint country United States, Michigan, Detroit Complaint category Cars, Parts & Vehicles

General Motors - Ontario, Whitby - Customer Service

Posted: 2011-03-25 by    Unhappy Canuck
Complaint Rating:  100 % with 2 votes
My husband and I recently visited their dealership looking to purchase a vehicle. We were given terrible customer service from both a sales rep and his manager. We had to fight to get them to agree to sell the car to us! The following morning we wrote a letter of complaint to the Dealer and was informed they no longer wished for our business and returned our deposit.

What kind of business refuses to sell their product to a customer and then says they no longer wish to even deal with you? I have sent in a formal complaint to GM Canada but have been informed the dealership is independently...
Complaint comments Comments Complaint country Canada, Ontario, Whitby Complaint category Car Dealers

General Motors - I will never again buy an American car for this reason

Posted: 2011-03-23 by    Heavare
Complaint Rating:  0 % with 0 votes
I recently tried to trade my 2007 mint condition SAAB in to purchase a new vehicle and the dealer would not take it and contacted 10 different car auctions in an attempt to get blue book value on the car and the most anyone would offer was $14, 000.00. The Kelly Blue Book value on the car is currently $23, 000.00. This is all because of GM shutting down SAAB. I am stuck with a car that has zero value to me. I still owe $24, 000 on the vehicle. I have no alternatives and intend to take this up with GMAC who has financed the vehicle as well as my local Legislators. Everyone gets a bailout and I am...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

General Motors - Louisiana - 2008 Chevrolet Avalanche door locks faulty

Posted: 2011-03-22 by    natedogg1966
Complaint Rating:  100 % with 3 votes
Based on internet research, General Motors has a very common problem of the power door locks failing on the 2008 Chevrolet Avalanche, Tahoe, and Suburban. GM is fully aware of the problem, but they have not addressed the issue....
Complaint comments Comments Complaint country United States, Louisiana Complaint category Cars, Parts & Vehicles

General Motors - California - Injector Repairs

Posted: 2011-03-17 by    frogman
Complaint Rating:  0 % with 0 votes
After all injectors were replaced under warranty with my truck having only 45k miles; turns out now with 80k miles the injectors are failing again. My local dealer has said GM will not cover these repairs. I find it absolutely unacceptable that after an incremental 40k miles that I should spend $5000 dollars to have the dealer replace them. I have a letter that references over 33 different service tickets on my truck. I am asking those who read this who I should send my letter to at GM and all service ticket attachments. HELP !!...
Complaint comments Comments Complaint country United States, California Complaint category Cars, Parts & Vehicles

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