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Geico Insurance Complaints & Reviews

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Geico Insurance - Geico insurance fraud charge michael krashner

Posted: 2014-07-14 by    Aaron G.
Complaint Rating:  0 % with 0 votes
On the 16th of June of 2014 at 4:16 PM I was quoted a 6 month policy at the rate of $189.79. They the charged $197.10. At 2:30 pm on June 16th 2014 they send me a confirmation of a rate of $213.61. I called and spoke with two individuals, who then transferred me to a third. I expressed that I would not be moving forward at that price. She was able to refund the amount. I purchased a policy through Progressive Casualty with no issues.

On July 11th 2014 I was charged $213.61. I called on the 14th of July at 11:30 am, I called to have the transaction reversed. I was told by Michael Krashner...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Geico Insurance - Fraud: adjusters committing fraud in arizona

Posted: 2014-06-16 by    DIVORCED GEICO
Complaint Rating:  0 % with 0 votes
I was a loyal customer of GEICO for 22 years, as of today, I am DIVORCING GEICO because they decided to RAPE me On December 6, 2012 around 6:30AM I was backing out of my driveway and a ignorant neighbor parks their vehicle in the mouth of my drive way, as I was backing out I tapped their left driver side fender just a very minor indentation, did not do significant damage to it at all, I scraped my rear right bumper; I was being a good driver and neighbor and woke up the owner of the vehicle; we exchanged information; I reported the claim to GEICO; the homeowner owns a body shop in town and brings...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Payment not made

Posted: 2013-04-12 by    VickiVail67
Complaint Rating:  0 % with 0 votes
If you are shopping around for insurance, please do not go to Geico!! I was rear-ended by a Geico-insured customer and Geico refuses to reimburse me for car rental fees while my car was being repaired!!! And their customer service is absolutely terrible! When I asked the Adjuster why he wasn't taking the bumper off to examine underneath, he said to me, "Well, that would take 15 minutes to take off, and about 15 minutes to put back on"!! Was it THAT MUCH of an INCONVENIENCE? The car that hit me was completely smashed in, obviously causing damage underneath. Also, when I submitted the...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Ohio - Low settlement offer

Posted: 2013-03-27 by    Gayle2013
Complaint Rating:  0 % with 0 votes
I was involved in a car accident, that the other driver was cited for and was at fault admittedly. Her insurance company (Geico) has offered a settlement that is so low it isn't even funny. The adjusters are rude and obnoxious. Both the offer for the car that was totalled and the offer for medical are ridiculously lower than what the actual charges are....
Complaint comments Comments Complaint country United States, Ohio Complaint category Auto Insurance & Loan

Geico Insurance - paid for doctor and company abuse

Posted: 2013-01-18 by    widow,RN
Complaint Rating:  100 % with 1 votes
geico abuses it's clients. Accident and they do nothing to protect their clients, you get hurt and then YOUR company hurts THEIR client. Doctors that write nothing wrong so you don't have to pay the no fault insurance.. They paid $287.92 and they are sending me to EMPIRE STAT.. requesting to make a copy of your drivers lic. and social security number. Requesting all you past medical having nothing to do with the claim.. This is a violation of the no fault law and your privacy HIPPA rights.

Everyone be careful that on your homeowners clains you put in your 90 day proof of...
Complaint comments Comments Complaint country United States Complaint category Other

Geico Insurance - Virginia, Fredericksburg - Incompetent Investigation Team

Posted: 2012-12-28 by    LhaytzAmberson
Complaint Rating:  0 % with 0 votes
I would like to post the incompetency of the group that handled my accident report last Nov. 6, 2012... i've have request on the same date for a thorough investigation and that measurements must be taken with both cars so to find out if the damages on the other car aligned with the measurement of the point of contact on my rear driver side bumper because i knew i did not hit the other car who's making a fraudulent claim... I called Geico re: this matter and found out that based on Dennis Mc Mullen conclusion that i did strike the other car, that the damage on the other car driver side...
Complaint comments Comments Complaint country United States, Virginia, Fredericksburg Complaint category Auto Insurance & Loan

Geico Insurance - North Carolina - Claim Denied/Poor Custmer Service

Posted: 2012-04-21 by    johninjonescounty
Complaint Rating:  0 % with 0 votes
I reported a claim for damage to my RV during a storm. 2 Days later I received a voice mail from a claims adjuster stating I might not be covered due to the way my policy was written. Repeated attempts to contact the adjuster were useless. I finally called customer service to complain. The next day the adjuster called me and stated there was no point in calling me back because the decision had been made and my claim had already been denied. She refused to let me speak to her supervisor and was extremely rude. Several calls to customer service over the next 2 weeks were useless, as I was told a supervisor...
Complaint comments Comments Complaint country United States, North Carolina Complaint category Auto Insurance & Loan

Geico Insurance - Ridiculously high rates

Posted: 2011-10-15 by    YimerD
Complaint Rating:  0 % with 0 votes
I was with Geico for about 10 years until September of 2006. I liked them. They gave me a 10% discount every time I renewed my policy. When I traded in my car for one that required comprehensive insurance, i called them from the dealership. The rate they gave was ridiculously high. I didn't know, at the time, that they had also checked my credit report. A nasty thing to do to a long time customer with a perfect driving record- a 37 yr old female as well. I should have known. When I bought my house in 2002, I looked into homeowne's from geico, hoping for a discount as I already had auto...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Geico Insurance - Auto Policy Misresentation

Posted: 2011-09-26 by    dirtyk
Complaint Rating:  0 % with 0 votes
A Geico Representative call offering to lower rates because of my good driving record, I accepted her offer thinking that I would paying a lower premium. Conversely, two weeks later I find that I have no auto insurance at all. When I contacted the company on 12-22-09 (I spoke to Teresa)who was unable to resolve the issue so I asked for a supervisor and Teresa said she would have a supervisor call me back, the supervisor never called me back. When I did not receive a call back, I called and spoke with Brian who told me in order to reinstate the policy that I hand no was canceled in the first, he...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Geico Insurance - Delaware - Lies Lies Lies

Posted: 2011-08-06 by    Marshall Tompkins
Complaint Rating:  0 % with 0 votes
My policy for our car insurance cancelled due to my wife and I losing our jobs and making a choice of food for the family or to allow a short gap in coverage. I made 4 phone calls to Geico and was transferred to the Delaware section each time in reference to what minimum I could pay to reinstate the policy. I was told $213.00 each time would reinstate my policy. I questioned this each time due to my last bill amount of $439.00, but they advised I would only have to pay the $213.00. I borrowed this amount from a family member at 11 pm one night and called again to confirm this amount prior to sending...
Complaint comments Comments Complaint country United States, Delaware Complaint category Auto Insurance & Loan

Geico Insurance - They don't seem to care that I am a safe driver or want my business back

Posted: 2011-07-06 by    Gimidedo
Complaint Rating:  0 % with 0 votes
I was with Geico for about 10 years until September of 2006. I liked them. They gave me a 10% discount every time I renewed my policy. When I traded in my car for one that required comprehensive insurance, i called them from the dealership. The rate they gave was ridiculously high. I didn't know, at the time, that they had also checked my credit report. A nasty thing to do to a long time customer with a perfect driving record- a 37 yr old female as well. I should have known. When I bought my house in 2002, I looked into homeowne's from geico, hoping for a discount as I already had auto...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Geico Insurance - Dishonest

Posted: 2011-05-24 by    MichelleEF
Complaint Rating:  0 % with 0 votes
Our car windshield was broken in the evening and we called Geico to report the claim. They told us we could go to any glass company, not the car dealer, to fix it. Since it was evening, we were authorized to get a rental car but I told Geico I wanted to get the windshield fixed that night and they reiterated that we could go to any glass company. We found a place that would fix the windshield that evening and now Geico is refusing to pay the full amount. We were told by 3 Geico employees that payment wouldn't be a problem but they are not following through. Very dishonest, VERY disappointing....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Geico Insurance - Outrageous Quotes

Posted: 2011-04-29 by    Tracy
Complaint Rating:  0 % with 0 votes
I was with Geico for about 10 years until September of 2006. I liked them. They gave me a 10% discount every time I renewed my policy. When I traded in my car for one that required comprehensive insurance, i called them from the dealership. The rate they gave was ridiculously high. I didn't know, at the time, that they had also checked my credit report. A nasty thing to do to a long time customer with a perfect driving record- a 37 yr old female as well. I should have known. When I bought my house in 2002, I looked into homeowne's from geico, hoping for a discount as I already had auto...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Geico Insurance - North Carolina, Hendersonville - Low Ball offers

Posted: 2011-03-03 by    garjon
Complaint Rating:  0 % with 1 votes
BEWARE of GEICO Insurance, they spent so much money advertising, but if and when you have a claim, they don't want to spend a dime. They will offer you a fraction of the real value of your vehicle. Don't fall for their low ball offers or sub par china made aftermarket parts. If you are already unfornutate enough to be insured with GEICO and have a claim, call you a good insurance lawyer and your state insurance commissioner because you are going to need them. If you don't have a claim, call you a good insurance company and transfer you insurance policy today, you will be so much better...
Complaint comments Comments Complaint country United States, North Carolina, Hendersonville Complaint category Cars, Parts & Vehicles

Geico Insurance - Worthless Insurance

Posted: 2011-02-26 by    nomoregeico
Complaint Rating:  100 % with 1 votes
I can't mention any specifics on my horrible experience with Geico because I have an attorney and am in the process of suing them. So let's just say you don't want Geico insurance or to get hit by a Geico insured unless you are willing to obtain your own attorney and sue them. They will not handle your claim fairly and the only way to deal with them is through an attorney. Vehicles are repaired using previously damaged parts, etc. Safety is never of concern to Geico when restoring your vehicle to less than its preaccident condition. Their only concern are their costs and expenditures....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Tennessee - Poor Claims Practices

Posted:    Irridum
Complaint Rating:  100 % with 3 votes
Recently my ex wife was hit in the side by a Geico insured driver who ran a stop sign out on to a main highway. The field adjuster from Geico did a very quick & efficient job of having her car fixed & covering the repair expenses.

After that point Geico service became unbelievably horrible. The claims adjuster for the ambulance & medical bills was rude, would not return calls and very untruthful. Not a single person in Geico's customer service department could give any reliable or honest answers and finaly after several weeks & jumping through Geico's maze of hoops trying...
Complaint comments Comments Complaint country United States, Tennessee Complaint category Auto Insurance & Loan

Geico Insurance - Took my auto insurance away

Posted:    Biniel
Complaint Rating:  0 % with 0 votes
A Geico Representative call offering to lower rates because of my good driving record, I accepted her offer thinking that I would paying a lower premium. Conversely, two weeks later I find that I have no auto insurance at all. When I contacted the company on 12-22-09 (I spoke to Teresa)who was unable to resolve the issue so I asked for a supervisor and Teresa said she would have a supervisor call me back, the supervisor never called me back. When I did not receive a call back, I called and spoke with Brian who told me in order to reinstate the policy that I hand no was canceled in the first, he...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - What sorry service and what monsters the people at Geico

Posted:    Hearless
Complaint Rating:  71 % with 7 votes
If your customer rear ends another person on the freeway, how can you possibly deny the claim. My dad hadn't changed lanes, he just had to slow down for traffic. He and his vehicle were injured and all they can give us is "the other driver had a different story." I'm looking at the police report. She hit him. What sorry service and what monsters the people at Geico. My dad is 75 and they are hoping he will just go away if they give him enough trouble. I guarantee, I won't go away. These people are despicable....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Massachusetts - Will not reinsure

Posted:    cnn021
Complaint Rating:  0 % with 0 votes
After 9 years with the company, clean driving record, no tickets, no claims. I was refused to be insured because I had gone without a car for less than 3 months.
They actually told me to get insurance through another company and then come back! I told them that was silly! What kind of company tells their best customers to go away?
They apologized for the "glitch"...but it is apparent they hold "policy" far above their customers, because they could see that I had insurance through them before.
They also refused to give me contact informafion for anyone that...
Complaint comments Comments Complaint country United States, Massachusetts Complaint category Auto Insurance & Loan

Geico Insurance - Geico is a bad company, and their representatives have bad attitudes

Posted:    Homer
Complaint Rating:  100 % with 2 votes
We have our motorcycle insurance through Geico. They claim to be a great comapany...HOWEVER...when I paid my policy online, they deducted the amount 3 TIMES, and caused me overdraft fees. Now, they REFUSE to fix this. Geico is a bad company, and their representives have bad attitudes!...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

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