Complaint Rating:

I bought a high-end GE refrigerator about a year ago. Shortly after it arrived, it lost all freon. It took a week for GE to send someone to look at it and offer a diagnosis. When the part arrived a month later, it turned out not to address the problem. It turned out that the unit had been dropped...

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I purchased a GE refrigerator, model # GSH25SGPC SS, it is about 2 years old and I have had no problems until the last three months. The water supply in the door stopped working. Someone told me to take a hair dryer and heat the plastic tubing behind the crisper (not too hot so as to melt the...

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A service tech came out while we were not home and he was told to call 20-30 minutes prior to arrival so someone would be there. We had to reschedule. The second service guy came out and my husband told him what was wrong with the refrigerator. He was there less than 2o minutes and ordered the...

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We bought a GE refrigerator in 2002 at Best Buy. We paid the Whirlpool delivery people to haul it to the landfill last week. It cost about a grand and over seven years we wasted way more in repair bills and lost food. The worst part is that GE knew it was flawed from day one and chose to sell...

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I purchased a Magtag refrigerator from Bray and Scraff and I am having problem with the freezer bulb it kept going out. A repairman
can to access the problem and found out that it needed a part. The part was never order because it was unavailable. I have a service level agreement with...

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A Sears tech came out to the house on 2/07/08 to replace the right side railings for the crisper and meat drawers on a GE refrigerator, model unknown. She called in an order for the two rails. On 2/13/08 I received the packet of replacement rails - one was correct, and I installed it on the...

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The unit in question was designed to fail as the phenolic water line feeding the water dispenser is routed right next to the compressor resulting in the tubing to burn, dry out, crack and start leaking. On the back of the refrigerator there is a warning label which admonishes against using any...