Complaint Rating:

I have called many times and emailed to get status on my order. They never responded to email and you cannot ever get to anyone to talk realtime. The customer service phone below, taken off their website is broke. You always get a recording to press 1 to place an order or 2 for customer service....

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GARDENERS' CHOICE: I have emailed them, called them and canceled my order. They will NOT respond. Gardners' choice should be put out of business!! The whole country should be made aware that they are NOT credible and no one should do business with them!...

Complaint Rating:

I forwarded them a check for an order and heard nothing for 5 weeks then i received a letter saying i still owed money which i did not. I canceled the order and asked for a refund by e-mail x2 and by letter. This was in 3-08 and i still have had no reply.n a previous order i ordered tomato plants...

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Do not deal with this company! A lot of complaints about dead plants, un-shipped orders, etc. My complaint is that they are sending each item separately and charging my card an exorbitant shipping rate each time: piece meal shipping rip off. Each time they send me one part of my original order,...

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I live at 2505 Rocksprings rd Kingsport tn. I saw your ad on TV I called and ordered tree tomatoes all I got were seeds. I was told I would get tomato plants not seeds. I was told I would have tomatoes by the fourth of July. Not with seeds. I want t know where my tomato plants are. Please make...

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I have tried to contact them by phone to no avail, even e-mails won't go through. They sure do have some protective armour, except for accepting orders. Their phones are always busy, click 2 for customer service, which is always busy, click 1 to place an order and there is no problem connecting...