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CB Passport Services Review of fursan travel
fursan travel

fursan travel review: entry procedures 1

G
Author of the review
7:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

my flight route was from riyadh to dubai on 21/feb/2010 and back to riyadh on 25/feb/2010
i am a saudi residence on my husbend permit and i did show the copy of my husbend permit to the emirates employee in riyadh international airport and he assured for me that i will enter dubai airport illegaly but unfortunately when i arrived to dubai airport they didn't allow me to enter without showing my husbend himself although the copy of his permit was with me and i did spend 9 hours in the airport . it was so hard time for me because the emirates employee of riyadh airport didn't make sure of his information before let the passenger travelling from their departure place!

my booking reference:EK byxj52

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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azher qureshi
, SA
Dec 29, 2017 1:56 pm EST

My name is azher qureshi, i am staying in alkhobar saudi arabia. I would like to bring to the attention of the higher management about the most unprofessional & unsystematic working style of the recruiting team leader. Fursan travel had posted a job advertisement three months ago & i had applied then i received an online assessment test which i had cleared successfully . Mr.Rami albuqari had call me from riyadh & informed that i cleared first test & as i am in eastern region he will send my second assessment test to alkhobar office or a link to my email to proceed for further assessment process . But this took two months for him to reach me because my mobile number was saved with a saudi girl cv & i received many wrong calls .When i use to follow up he use to misbehave & had threatened me that he will close my file & my case is not strong as i am an expatriate. I am a respectable person with almost 27 years of service in the travel industry & had worked in almost all positions of the management team, so i feel disrespected with his rude attitude & dint expect this from such a huge & respectable organization like fursan group .When they had posted a job they ding specify that they are looking for only locals. I totally agree that if i failed & dint qualify assessment test . But when i succeed just because of narrow attitude of a person who works on his own moods & dosn't have any track of the applicants profile, seniority & age, as every time he call me he used to ask me my location, how many tests i had gone through because had don't have any info about me & when they got me from linkedin they should have all my info. I received his last call again i a very rude way asking about how many tests i had cleared & then he had instructed in an email to ms.Noura to send me a second test link online but unfortunately this link was expired even though i tried to open immediately. Later i replied to them about this problem but since then there is no response at all from mr.Rami & further he din't answer his mobile.
Please forward this email to the concern management member so that other applicants should not be treated like this & should not face the humiliation as i did.
Thanks & best regards
azher qureshi

email: qureshiap@yahoo.Com