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Freeshipping.com Complaints & Reviews

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Freeshipping.com - Terrible customer service

Posted: 2014-06-09 by    TSramek
Complaint Rating:  0 % with 0 votes
Terrible customer service! Service representative was rude and would not take off a charge, as my 30-day trial period had ended and I forgot to cancel the service beforehand, although I had not utilized the service in over a month. Most well-run companies offer to remove this type of charge as a courtesy to their customers, which makes me think this is a scam. Very dissatisfied customer! Don't use this company!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Freeshipping.com - Illinois - Fraud and scam

Posted: 2013-07-09 by    MintyGreen
Complaint Rating:  100 % with 1 votes
Freeshipping.com charged my card since nov 3012 for 8 months - 12.97 per month.
I called them through my bank fraud department.
The woman who answered was not able to refund so she said the supervisor will call back in 2-3 days. No one called after two weeks. When i followed up they said 4 refunds of 12.97 was made back to my card. It took a lot of emails to finally refund all. I don't see them back on my card as of yet though. Keeping my fingers crossed.

The whole time they claimed I signed up. I did not. Not knowingly at least. This proves their business practice...
Complaint comments Comments Complaint country United States, Illinois Complaint category E-Shopping

Freeshipping.com - Arizona, Parks - Scam

Posted: 2013-03-10 by    joslbean
Complaint Rating:  100 % with 1 votes
After buying flowers from Proflowers.com I was sent a 30day free offer from Freeshipping.com that claimed I could get a rebate on shipping for the order I placed so I figured I would give it a try... That was a mistake, my trial was 30days and it takes 45days for them to process so it would have cost me a month of service at $12 something? Stay away from this company and I won't be shopping at anyone who promotes this kind of business......
Complaint comments Comments Complaint country United States, Arizona, Parks Complaint category E-Shopping

Freeshipping.com - unclear and customer service is rude

Posted: 2013-01-26 by    jaymet
Complaint Rating:  0 % with 0 votes
I joined a site called mysteryguild and they offer freeshipping.com to get free shipping, which mind you the link didn't work, so I went to freeshipping.com to try and do it a different way, it also didn't work and then come january they charged me 12.97 for a membership I didn't even realize I was a part of because their site is unclear. So then I called their 1800 number to speak with a representitive. Well she was rude and condecending and basically told me that I couldn't get the money back. And also said she's never heard complaints about freeshipping.com. thanks to...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Freeshipping.com - Never got my advertised rebate

Posted: 2013-01-23 by    Lamike
Complaint Rating:  0 % with 0 votes
Clearly, this is a SCAM website. Never got my advertised rebate. Stay away!...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Freeshipping.com - Illinois - Fraudulent

Posted: 2013-01-20 by    sebrofl
Complaint Rating:  50 % with 2 votes
My husband bought an item for me from Signals.com and somehow was signed up for freeshipping.com a shopping membership that charges $12.97 per month. He didn't even realize that he was signing up for this service because it wasn't clear what was happening. He put in personal information because he was making a puchase and thought the info was being requested for the signals.com website. Very fraudulent. I called my credit card company to dispute the charge and they called up the company and couldn't believe we had signed up for this. All money was returned and the account was cancelled....
Complaint comments Comments Complaint country United States, Illinois Complaint category E-Shopping

Freeshipping.com - Freeshipping.com is such a bad company

Posted: 2013-01-10 by    Kuarsse
Complaint Rating:  75 % with 4 votes
I signed up for the free trial and they charge me $12.97; When I called them, they answered me in a really rude way. I said "at least you should send a email to remind me that my free trial is going to expire or do something instead of charging me money secretly" and they said that's your responsibility and no one forced you to sign up our free trial, that is your own choice". So, I lost $12.97 without getting anything. Freeshipping.com is such a bad company. Never use their service!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Freeshipping.com - Connecticut, Middletown - False Advertisement

Posted: 2013-01-08 by    Tracy T.
Complaint Rating:  0 % with 0 votes
Signed up for this free 30 day trial through Shari's Berries. Signed up the same day I placed my order and sent in the required information. Couple days later submitted another one for Amazon. A couple days later I checked the status and they were both listed as "Submitted" so I know the information was received. So it's been almost 4 weeks and I really didn't want to have to pay for this service since the amount of the refunds would then end up being about $5 and I don't do a lot of online purchasing until the holidays come back around. So, I cancelled the service...
Complaint comments Comments Complaint country United States, Connecticut, Middletown Complaint category Online Scams

Freeshipping.com - I did not get anything they promised

Posted: 2013-01-02 by    Omione
Complaint Rating:  0 % with 0 votes
Absolute scam!!! Does not work. I signed up for a free 30 day trial. At the first day made a purchase thought their web site and claimed the shipping refunds, as they advertise you should do. 30 days ( 4 weeks) past by, I did not get anything they promised !!! I canceled my membership. Garbage website....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Freeshipping.com - I don't recommend this site to anyone

Posted: 2012-12-25 by    Maelstrome
Complaint Rating:  0 % with 0 votes
Horrible service. Lost over $100 in rebates for shipping I could have done. They offered a 25 gift card for signing up but never gave it to me. Called to inquiry on the card and no one could give me any information other then its been submitted. Its been 2 months already. They canceled my account without my premission 6 weeks after opening the account. They gave me trouble on that issue to. Only received 1 check in 2 months, still wating on 5 others that they said they sent already. Lost over $100 but happy not to be doing business with them anymore. More ssues to talk about but not enough time....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Freeshipping.com - Unresponsive, unhelpful, cancels your account without your approval, doesnt through with giftcard promise offer

Posted: 2012-12-24 by    home10
Complaint Rating:  0 % with 0 votes
They canceled my account 6 weeks of opening cause I complained I didnt received my promised $25 giftcard for signing up. I didnt owe any money and was up to date with my account. I didnt approve the closure of my account. They said they dont know how it happened. I have only received 1 check in the last 2 months of 5 rebates I have submitted. The rest they said they have sent them out but I'm still waiting for them. They told me to call back after a week if I dont receive the giftcard but they didnt respond with any information other then "its been submitted". This happened 4 times...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Freeshipping.com - Very misleading to say the least

Posted: 2012-12-20 by    Moorze
Complaint Rating:  0 % with 0 votes
I thought that I was simply signing up for a rebate on a purchase I made. Ended up joining this. Very misleading to say the least. I canceled right away. Hope they don't charge my credit card! I feel so scammed!...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Freeshipping.com - False advertising

Posted: 2012-12-10 by    Robtay
Complaint Rating:  0 % with 0 votes
This company is fraudulent. I submitted every single purchase jve made online. I even asked the company about which documents I needed to submit. When it came to the point for my rebate to Co e in the mail, they emailed me saying I had to resubmit the information again. This was over 30 days ago. I explained to them that they should have all of the information on their files. But of course they didn't, and I would have to go back and look up the transaction receipt number, the order number, the total amount of the purchase price, and the total amount of the shipping cost for each individual...
Complaint comments Comments Complaint country United States Complaint category Other

Freeshipping.com - Stay away from this one

Posted: 2012-12-02 by    Alkem
Complaint Rating:  0 % with 0 votes
Got trial membership, got the intro reimbursement check after more than a month. I canceled membership and got the cancellation notification, if I needed to call the bank if more charges appear, hopefully not! From several "Instant Free Shipping" websites that I checked, none of them shows Freeshipping.com logo/link that you can "instantly got the shipping charge wavered". It left you with the option of claiming for cash back, which is only up to $10 a month. So if you pay almost $13 per month to subscribe to this service and actually none of the instant free shipping websites...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Freeshipping.com - Over a month later, still waiting on my rebate

Posted: 2012-12-02 by    Dereb
Complaint Rating:  100 % with 1 votes
Absolute garbage, did this 30-day trial to get a rebate on my ProFlowers order. Over a month later, still waiting on my rebate. Called customer service to cancel before my trial was up and they had already charged my card their monthly fee. When I contested it, they put me on hold and then hung up on me. Before that though, they told me my rebate was "in process" but couldn't give any sort of time when I'd receive it. So not only did I end up paying for shipping on my flower order, I'm now out another $13 for this bogus service....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Freeshipping.com - Absolute garbage

Posted: 2012-11-30 by    Micraien
Complaint Rating:  100 % with 1 votes
Absolute garbage, did this 30-day trial to get a rebate on my ProFlowers order. Over a month later, still waiting on my rebate. Called customer service to cancel before my trial was up and they had already charged my card their monthly fee. When I contested it, they put me on hold and then hung up on me. Before that though, they told me my rebate was "in process" but couldn't give any sort of time when I'd receive it. So not only did I end up paying for shipping on my flower order, I'm now out another $13 for this bogus service....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Freeshipping.com - Billing

Posted: 2012-11-26 by    Richard Beier
Complaint Rating:  100 % with 1 votes
This company offered to invite you to enjoy everything we offer for 30 days absolutely free. If your not
completely satisfied with free shipping, free return shipping, members-only savings, and our other
benefits, just cancel your membership--no muss, no fuss, no obligation, no fee.
I signed on with this company and canceled the very next day and was immediately charged $39.95
and 20 days later I was charged another $39.95. If this isn't a scam I don't know what is....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Freeshipping.com - Missouri - unauthorized charges

Posted: 2012-10-12 by    Comomad
Complaint Rating:  0 % with 0 votes
Noticed recurring charges on my credit card that were not authorized. Called the company and they would only cancel service from current month on. Stated "they are considered valid charges because you never cancelled after your free trial membership expired." These people are jerks!! Had to cancel my card because of them!!! Lesson learned: Never Never Never do anything for a "free trial" period if you have to put your credit card information out there. You have to CANCEL - not accept a charge offered after free trial is over....
Complaint comments Comments Complaint country United States, Missouri Complaint category Unauthorized Charges

Freeshipping.com - Montana - Never Received Shipping Rebate

Posted: 2012-10-12 by    RainDancerVideo
Complaint Rating:  0 % with 0 votes
I was promised a Shipping Rebate on an Online Purchase I made if I would try the FreeShipping.com service for a month trial. I never received the rebate. I was able to go in and cancel my trial membership on the website (before the trial expired) and received the message that my membership was cancelled effective immediately and I would not be billed. We shall see....
Complaint comments Comments Complaint country United States, Montana Complaint category E-Shopping

Freeshipping.com - I was charged 5 times by this company

Posted: 2012-10-04 by    Jenivane
Complaint Rating:  100 % with 2 votes
I was charged 5 times by this company (IC FREESHIPPING.COM, May also appear as: IC *FREESHIPPING.COM) at $11.97, my total is $60 the company without my authorization kept my credit card on file and charged me every month! I used free shipping only once. I asked to reimburse me, the company refused to do it. I think people should get together and and get this company out of business....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

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