Complaint Rating:

Ok the first thing is that I ordered a camera from FotoConnection. They sent me an email saying. Thank you for your order. In order to promptly process your order; please call me joegrant at, 1 800-457-0889 Ext. 2030. To confirm your order information, in order to ensure prompt delivery of your...

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I could write a book about FotoConnection from my bad dealings with them. I have finally gotten my money credited back to my account. They tried everything to prevent that from happening. They lied to me numerous times, they attempted to commit fraud and use Bait and Switch Tactics. They even...

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"Super super bad customer service. One of representative told me that he's gonna come to my house and put his finger in my XXXhole!!! Unbelievable!!! I was complaining the SD card I purchased transfers files slower than I expected. I was trying to confirm if this is the right card...

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I placed an order online for a Canon rebel eos 350d xt package, then received an email the next day to call and confirm my shipping address. When i called (tuesday) Sam said the order would arrive that friday or saturday. He then said that the battery that comes with my camera would only last...

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I purchased my camera in the beginning of June and had it sent to my brother's house, which is where I was going to be at the time of the delivery, so I figured it'd be a great time to try it out. The order went relatively smoothly, I ordered the Nikon D40 kit, and asked if this was...

Complaint Rating:

I purchased my camera in the beginning of June and had it sent to my brother's house, which is where I was going to be at the time of the delivery, so I figured it'd be a great time to try it out. The order went relatively smoothly, I ordered the Nikon D40 kit, and asked if this was...

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I used fotoconnection to buy a camera for my sister in law from england.

Supposed to get free kit w camera and be delivered in 3-5 days

I got a call 8 days after I ordered. Wanted to verify my credit card. Said they had a lot of fraud. I told them the order was...

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I wanted to buy a Canon EOS Rebel Xti camera at fotoconnection.com as they had the best deal (499$) with free shipping. I ordered it and they called me and confirmed my order after 1 hr saying that the shipment would happen in 24-48 hrs. After 2 days when I called them to find out about the...

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Sorry, I had to resubmit this as my original had the wrong state showing so this is the correct one for New York. I received an unauthorized order of a camera from this company. I called the company and when I said I was returning it they said they would charge me a restocking fee. How about...

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We purchased a SONY camcorder from this company. The sales guy who sold it to my husband talked him into purchasing a special "package". When we received our camcorder, we were shorted on what we were to get. They were to give us 2 batteries and only gave us one. We were also told...