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Foster Farms Customer Service Phone, Email, Contacts

Foster Farms
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1.0 60 Reviews

Foster Farms Complaints Summary

0 Resolved
60 Unresolved
Our verdict: Engaging with Foster Farms at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Foster Farms reviews & complaints 60

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8:10 pm EST

Foster Farms Foster farms corn dogs

On 11/6/2023 my cousin and I were going to have dinner and eat some corndogs, while eating and after taking two bites I found a small brown piece baked into the breading of my corn dog. We think it’s possibly a dropping from a rat or mouse and it doesn’t look like a bug. The box serial number is [protected] and another serial found is P-7322-645. This box was bought at a Kroger on 3550 Spencer Hwy Pasadena Texas 77504.

Desired outcome: I want this to be known for the safety of others and to be compensated.

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3:22 pm EDT
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Foster Farms Ground turkey

The level of unaccountability in modern companies is pathetic. I've had multiple awful experiences with large companies like these recently and when I go to contact them they either completely ignore, or send automated messages that are irrelevant.

I've bought probably 10lbs worth of ground turkey over the last 6 months from Foster Farms and I'd say 8 out of those 10 lbs had bone chips in them. I can't explain my stupidity for continuing to purchase the product after the first occurance. I won't be purchasing their products any longer though. How are they not shut down for health violations?

The last time I made their ground turkey was the last straw. I bit down on multiple bone chips in a single pound, and one was significant size. I owned a dental lab for a decade and know for a fact these chips can easily crack a dental crown and require $800-$2,000 worth of dental work. I would think this is lawsuit material. I hope it becomes such. I've included a couple pictures. Done with Foster Farms.

Desired outcome: Clean up pathetic business practices.

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6:13 pm EDT
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Foster Farms Crispy strips frozen chicken tenders

I tried to reach their customer service but the contact page wouldn't load.

I was eating a frozen chicken tender and inside part of the chicken was green. Specifically the frozen 24 oz bag of "Crispy Strips".

It was green tinted but otherwise looks normal. I don't know what could cause this issue.

Never had this problem before, but now I want to puke.

The best by date on the bag is: 03/22/24

P-20923

2C 3 082 10:40

Desired outcome: I want to know what caused this and some sort of actual assurance that I can buy from Foster Farms again without this happening

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Is Foster Farms legit?

Our verdict: Complaints Board's thorough examination reveals Foster Farms as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Foster Farms stands out for its commitment to quality and security. Clients considering Foster Farms should delve into its customer service record to gauge compatibility with their expectations.

Foster Farms earns 91% level of Trustworthiness

Perfect Trust Endorsement: Foster Farms achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Foster Farms. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Foster Farms has registered the domain name for fosterfarms.com for more than one year, which may indicate stability and longevity.

Fosterfarms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fosterfarms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fosterfarms.com you are considering visiting, which is associated with Foster Farms, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Foster Farms have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Foster Farms website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Foster Farms has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 60 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Foster Farms protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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4:46 pm EDT
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Foster Farms Foster farms chicken patties

Purchased a 20 count bag of chicken patties at Costco and unfortunately there wasn’t 20 count but half chicken patties in the bag…I pay to much for your product to receive unsatisfactory product…

Should your company do a better job at quality inspection so that your customers receive what is stated on the packaging of your product?

I hope to hear back from you in regards to this issue..thanks for your time

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10:40 am EST

Foster Farms Corndogs

I purchased foster farm corn dogs last Tuesday 11-22-22. On Friday 11-25-22 I cooked corndogs for my daughters. One of my daughters was eating the corn dogs and bit into it and found a bluish plastic inside of the corndog. This is really bad because the plastic my daughter could have choked on it if she would have swallow it or she could have been really ill. We where so discusted because corn dogs our one of my daughters favorite meals. Now we are not sure about buying corn dogs any more due to this situation.

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6:06 pm EDT

Foster Farms Whole natural chicken

Last week (August 16, 2022) I defrosted a whole chicken for dinner and found really gross skin, feathers, fat & 2 worm-like things in the opening of the cavity. Really gross! Also the cavity was poorly cleaned - Inside were 2 hearts, 1 large liver & no gizzard. Lots of residue and nasty stuff. One of the legs was severely bruised (at least this time the bones weren't broken).

If you have changed to automated processing - the machines are not doing a very good job. If your workers are the cause of this issue, it is a shame. I have been disappointed in the last several packages I have purchased and will definitely think twice before buying Foster Farms again. I'm tempted to put these pictures on Facebook. Another good product gone down hill.

Desired outcome: Improve your processing - it used to be excellent.

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1:29 am EDT

Foster Farms Your workers

I'm basically complaining about your employees I walk down the street plus you guys company right here on the West side and your employees always tend to drive by and done realize that I'm on the street and they try to always run me over and don't bother to even move to the other side always trying to hit me so you guys need to resolve that problem or I'm going to take it up to the city

Desired outcome: Have have your drivers drive correctly down the road and free chicken would be nice

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11:59 am EDT
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Foster Farms Crispy wings

The bag of Foster Farm wings were purchased 6/11/2022. I paid 10 dollars for 6 wings. I will not be purchasing these any more. I would think at least 8 wings for this price. I believe they should adjust their prices. However, it seems that everything is outrageous in price these days. I’m ready to vote again.

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Vanessa239
, US
Aug 31, 2022 2:48 pm EDT

thank you for so well confirming what I also expose, almost 12 dollars for 6 pieces of miniature chicken, it is incredible that this happens, for my part I will never buy this robbery again, and I will continue telling everyone I know and in my networks that it's a damn robbery.Thanks for nothing

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11:30 pm EDT
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Foster Farms Mis-marked weight value on packages of Foster Farm chicken tenders

On 5/22/22 approximately 2:00 PM we purchased 4 packages of Foster Farm chicken tenders at the Fry’s Marketplace 2929 E. Ocotillo Rd. Chandler AZ. on a “buy one get one free offer”. When we got home we questioned the weight amount on the sticker price because it seemed all the packages felt equal in weight at about 1.5 lbs. But 2 of the packages were suspiciously over weighted. So we weighed the packages and took pictures to confirm and found that 2 of the packages were in fact over weighted and thus over priced at the poundage weight of 4.07 and 3.[protected]@6.99 per unit. We contacted the manager; Bobby and he apologized and stated that the weight and sticker price is all done by Foster Farms not by the Fry’s personnel. I also questioned how the unit price of 6.99 per lb. was applied. That was certainly an inflated price since that is not the usual customary price for that product and the manager also claimed that was also Foster Farms application. I would appreciate a response explaining how this could have happened. I’m wondering how many other non-observant customers were ripped off since the Foster Farm tenders bin was virtually sold out.

Desired outcome: A reply with an explanation.

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7:03 pm EDT

Foster Farms Breast milk Tenders

I purchased a package of your Breast Tenders at Walmart for $8.08 on 4/8/22. I froze it immediately. Until I thawed it this morning, four days later I could not see how many had huge veins and fat. I took the photos attached

Desired outcome: Refund or coupons to be used whenever I purchase one of your products.

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5:24 pm EDT
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Foster Farms Foster farms whole chicken

Foster Farms whole chicken bought March 13th, around 2pm code number is [protected]@ Fry’s store 3198 Willow Creek Rd., phone number is 928-778-3717in Prescott, AZ. Cut open plastic to bake for my dogs & what I discovered looked horrifying! I don’t know what it is! I have no idea if it’s large parasite? A worm? It was attached to the neck. With two other small worm like On the skin of the whole chicken.

Desired outcome: I would appreciate a response to this email. And an explanation as to what I am feeding my animals

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LynnBR
Port Hueneme, US
May 01, 2022 4:00 pm EDT

I had a similar experience. Looked like a giant worm. Then when I pulled out the giblets, they were green on the back. Something definitely wrong with that Foster Farms chicken!

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10:23 pm EST

Foster Farms I bought hot wings and it didn't come with the extra sauce packet

Bought wings and no hot sauce Included.

Desired outcome: Replacement

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8:34 pm EST

Foster Farms classic buffalo wings

I bought a bag of wings on 01/16/2022 and I'm so disappointed first a bag of wing that cost me $ 9.99 hah 6 wings in the bag 5 drumettes and 1 flat piece. all fatty meat not good at all the wings were huge and fatty looked nothing like the package and only 6 pieces

The package number is P-20923
3A1 33500:34
0 [protected] 6
My email address is [protected]@yahoo.com

Desired outcome: I would like a replacement

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Update by tydie
Jan 15, 2022 8:35 pm EST

I was disappointed with this package

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5:19 am EDT

Foster Farms Corndogs

The box clearly says 16 corndogs, not "about 16, " yet there are only 13. I'm glad I didn't actually need all 16. False advertising.

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7:17 am EDT

Foster Farms Corn Dogs

I bought a box of 16 Corn Dogs, and 1 was just a stock with batter on it ...

Desired outcome: better quality control

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5:57 pm EDT

Foster Farms Employee

I work in evis at the farmerville plant. I have been working there going on 17 months and the treatment from supervisor as well as others are very disrespectful and unfair.. Product is not being ran right as well as employees are being treated differently than other people. I have complained about this before and nothing has been done about it. The next option is the bbb. Because this [censored] is out of hand.

Desired outcome: Whatever needs to be done.

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12:18 pm EDT

Foster Farms Work environment

I work in evis in the farmerville plant on days. It is ran very unprofessional. About a week or two ago some employees where told to go work on the cold side and was promised premium pay by their supervisor and when they got they check it wasn't on there. also the cold is so unorganized first off they have way to many people in blue supervisor jackets that doesn't do stand they wonder why they are always behind. You have people drinking on the job and falling down daily which could result in a lawsuit if they fall and hit they head and all the supervisor does is tell them to go to the break room or they vehicle and sleep it off all the while still on the clock burning payroll. the plant I'd losing money in many ways and they wonder why some of they products have a C grade.. no one wants to buy products with a C grade and the sorter's all they do is run from stand to stand not watching any birds on their stand. supervision is letting people go home just cause they been there a long time and they have SO CALL pull🤷🤷🤷.

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2:57 pm EDT

Foster Farms whole chicken

I bought your whole chicken from the local Save Mart, weight 6 lbs. Inside the bag was a wet soggy diaper, 13 oz. That with the chicken and giblets came to 6 lbs.
I alerted Save Mart and they said you package them that way. Then they said the water comes from the chicken. That is nonsense, do not tell me that 13 oz of water came out of the meat of the chicken. The meat would be dry.
I am sure you people are laughing about how you sell water by the pound to stupid consumers who trust you and their local store.
Tell whoever thinks they are so clever that at least one person noticed.
And 13 oz for every chicken you sell is an enormous fraud on the public.
I would be happy to buy one of your chickens and slap the soggy diaper on the desk of whoever is responsible for your behavior.
P

Desired outcome: stop selling soggy diapers for full chicken price

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5:30 pm EDT

Foster Farms Foster farms chicken breast chicken nuggets

My son was eating some foster farms chicken breast chicken nuggets and he almost started choking he was quick to spit the nugget out but there were 2 very sharp shards of chicken bones about 1 inches long each, he has autism and needs things that are easy for him to chew due to low muscle tone and I am very lucky he realized something was wrong and spit it out otherwise I can't imagine what kind of trouble I would be in! I'm very upset because he lives off of chicken nuggets it's one of the only things I can get him to eat! I am scared to give them to him now for fear of this. Please do whatever you can to make sure there are not bones in these!

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3:23 pm EST

Foster Farms Rubbery chicken breast

I have never had a problem with rubbery chicken breast from Foster Farms before, until today. I am super disappointed after purchasing 2 packages of chicken breast today and found the rubbery chicken meat very gross, feeding it to my dog.

Desired outcome: Do not sell rubbery chicken meat please

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Contact Foster Farms customer service

Phone numbers

+1 (800) 255-7227 +1 (209) 357-1121 More phone numbers

Website

www.fosterfarms.com

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