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CB Photo Services Review of Forever In Time Photography
Forever In Time Photography

Forever In Time Photography review: Not Recieving Wedding Album 5

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Author of the review
8:55 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

After my June 27th wedding in 2008 i recieved my proofs a few weeks following. They told me to choose the 75 best pictures to be put in my 10x10 wedding album that we had already paid for. I brought the 75 best pictures back to the studio to be put into my album on November 18th 2008. They stated the album would take approximatly 8-16 weeks to be completed. I didn't learn of there fire (Jan. 2009) until March of 2009 (waiting the 16 weeks). Once i learned of the fire, i tried numerous times to reach someone at their studio phone number. I finally reached Brenda Perrotta (June 2009), the studio's owner and she told me i needed to look through all my photo's again (online) and re-choose the pictures that would be put into my album. I did so and resumitted my pictures on June 23, 2009 That was the last contact i had with anyone from Forever in Time Photography. I do have all reciepts, e-mail, and all photo proofs (minus the 75 best given to the studio).

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
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solermic0824
Pawtucket, US
Oct 26, 2012 2:26 pm EDT

I got marry in August 30 2008 and as well only got my proofs and they where crapy. I never got my wedding album or anything

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Jan Mullaney-Magee
Winthrop, US
Jun 23, 2011 4:30 pm EDT

Does anyone know if these people are still in business... As I too got married in 2007 and all I have to show for it is proofs and a terrible video...

Thank you, Jan

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Edward Murphy
Dracut, US
Oct 16, 2010 9:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I too wish I would have seen some of these posts before my wedding. My two year anniversary is next sunday 0ct, 24th. And we have not recieved a damn thing from these jerks. All we ever get is unanswered phone calls and emails.Coincidently my wife and I are going to a wedding for a friend that is getting married on that same day. And I know all i'm going to be thinking about is the freaking pictures and video that we don't have from our wedding. I don't know why but I still have hope that something will be done about these crooks to fix this.
Ed Murphy

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Jessica D
Lowell, US
Oct 07, 2010 2:39 pm EDT

Forever In Time sucks! I was supposed to have the owner Mike and 3 days before my wedding, some random guy from FIT called (while I was getting ready for our rehearsal) to introduce himself as our photographer! I was beyond mad/upset, was crying, etc! When I called FIT to see what was going on, they said I never had Mike (even though it was on my signed contract) and he had another wedding so couldnt do it. I got 1407 pics to go through (I cant even begin to tell you how many were the same) and it took forever for them to get my prints / books done. I ALWAYS had to follow up with them to get anything done and although I did end up w/ photos and a video to show, they are crappy. When I see my friends wedding photos, I get so jealous and kick myself for going w/ these people just because Mike came off as nice in our initial meeting and showed me some of their work which I thought was really nice. Glad they are out of business... I know after I had a terrible experience I wouldnt give their name to anyone!

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Cynthia A. Gaines
Worcester, US
Aug 09, 2010 6:40 pm EDT
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OMG. I wish I had read theses reviews prior to using Forever in Time for my wedding photos. I got married in September of 2007 and to date do not have any photos other than the ones I printed on my comptuer. Although this was my second marraige I deceided to go all out. I had a beautiful gown, church, and reception.
I have nothing to show for it. The photographer was so bad, he was asking my family what photos to take! I went to pick out my photos and album, then when I called to see if they were in I was told they had a fire...hello. 2010, will be celebrating 4 years and NO PHOTOS.
Please don't use these people. Do your research. They sounded to good to be true, should have listened to mom. If it sounds to go to be true then it probably is.