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First Premier Bank Complaints & Reviews

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First Premier Bank - This sort of backstabbing is unacceptable and fraudulent not to mention criminal and 180 degrees wrong

Posted: 2012-03-11 by    Gemena
Complaint Rating:  100 % with 1 votes
I was making an effort to pay off a credit card balance earlier this year when my house was destroyed and both of my vehicles were totaled in a devastating EF5 tornado that demolished large swathes of real estate in Joplin MO on 22 May. I just received a notice that told me that my account was closed even though I had full intention of continuing the account and rebuilding! This sort of backstabbing is unacceptable and fraudulent not to mention criminal and 180 degrees wrong....
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - late fees when payment is paid on time

Posted: 2012-01-22 by    Evansandsons
Complaint Rating:  100 % with 2 votes
I pay my account every month on time- but when I looked at my statements this month I had a late fee. Called them and resolved it. I then called 2 days later to make a payment on my specified due date- they informed me it would be late unless I paid an additional 11 dollars because it was after 5c.s.t. Really?!?!? I paid it on the day due but it was 6 c.s.t. I can't believe this is legal- why not make my payment due a day earlier then... VERY UNHAPPY!...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

First Premier Bank - Security concerns

Posted: 2011-12-21 by    Brian H.
Complaint Rating:  0 % with 0 votes
Why does this bank send out a replacement card already activated in a envelope via first class mail with Fist Premeir Bank Card writen on it?

Send in plain white envelope without company letter head, and activate after your receipt of card verifying your information....
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - South Dakota, Sioux Falls - false statements attempt to defraud

Posted: 2011-10-11 by    false statements
Complaint Rating:  0 % with 0 votes
After paying minimum payment due $36.00 a first premier bank employee calls me stating they have not recieved my payment-that late charges-bank fees-card fees are added and demand payment. The payment was within there system, and there custody this was verified by the banks automated phone system 1 800 987 5521 . The bank recied my payment the very day of the demand for payment call by banks acting agent. There was no justification calling me in the first place, lying stating my payment is not there, demanding payment and other charges be paid. My account was set up for payment after the 1st a custom...
Complaint comments Comments Complaint country United States, South Dakota, Sioux Falls Complaint category Credit Cards

First Premier Bank - Rip off

Posted: 2011-06-20 by    Eric
Complaint Rating:  0 % with 0 votes
First Premier Bank claims I owe it close to $400 in membership and assorted fees even though I'd cut up my two First Premier bank credit cards, sent the cut-up cards back to the bank and had already paid off all of my minimum amounts due. First Premier Bank failed to do its market research before sending me a preapproved credit card, and then a second card. If the bank had done its research, it would have discovered that I have had three federal, Chapter 7 bankruptcies (1986, 1996, 2003); that I have a 43-year history of clinically diagnosed manic-depression (bipolar disorder), meaning that...
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - South Dakota, Sioux Falls - Let Direct Tv use our credit card

Posted: 2011-06-04 by    Robert Perkins
Complaint Rating:  0 % with 0 votes
Direct TV tried to use our credit card to pay off $33.16 that we owed them. We had already paid them so we called First Premier Bank to close that account but the said we were such good customers let them cancel the old card and issue a new one and we said ok. On 11/05/2010 they let Direct TV bill us for $79.42 on our new card which Direct Tv did not have.When we called First Premier Bank the said we needed to fill out a form to get our money back, and since we did not give Direct Tv our card #... First Premier Bank did... after telling us they would not we feel they should have to try to get there...
Complaint comments Comments Complaint country United States, South Dakota, Sioux Falls Complaint category Credit Cards

First Premier Bank - California - late charges

Posted: 2011-05-29 by    susieqty1
Complaint Rating:  0 % with 0 votes
My credit got bad because of Identity Theft (the creeps get by with it and it goes on my credit?) and First Premiere offered me a credit/debit card. Interest rate seemed usurious. Because of fraudulent actions of Compass Bank, my account was way overdrawn according to them, and I had no money to live on, told this to First Premiere and they agreed to let me make my payment when I got my next check. So, they charged me a late charge and would not reverse it! A bait and switch. Then, put a derogatory for late payment on my credit....
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

First Premier Bank - Claims I owe them after account closure

Posted: 2011-05-29 by    Mondatay
Complaint Rating:  0 % with 0 votes
First Premier Bank claims I owe it close to $400 in membership and assorted fees even though I'd cut up my two First Premier bank credit cards, sent the cut-up cards back to the bank and had already paid off all of my minimum amounts due. First Premier Bank failed to do its market research before sending me a preapproved credit card, and then a second card. If the bank had done its research, it would have discovered that I have had three federal, Chapter 7 bankruptcies (1986, 1996, 2003); that I have a 43-year history of clinically diagnosed manic-depression (bipolar disorder), meaning that...
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - Iowa, Sioux Falls - Unlawful Business Practices

Posted: 2011-04-07 by    discretionplz
Complaint Rating:  0 % with 0 votes
This company operates under the pretense of helping people re-build credit. I applied for the card and paid the $179 fee immediately. The first month they reported me 30 days late. I paid another fee immediately, though I had not used the card. Things went well for 3 months after that and they sent me a platinum card without my asking for it. I paid the initial $50 and then the monthly fees on time. After 6 more months my credit report showed 2 late payments. I closed the cards out and was charged $350 to close one card and $450 to close the other - even though I had never used the cards! With this...
Complaint comments Comments Complaint country United States, Iowa, Sioux Falls Complaint category Credit Cards

First Premier Bank - Scam

Posted: 2011-03-07 by    Allison L.
Complaint Rating:  100 % with 1 votes
I am a recipient of a First Premier Bank Card. I once had poor credit due to medical bills, and when I became a parent and went back to school, I knew I needed to get my credit back on track. I paid off all my debt, but my credit score wasn't moving up. So, like most in my position, I chose to go with a subprime credit company - First Premier Bank.

When I signed up, I thought the only charge I would see was the $29.00 set-up fee, however, even though I was given a $250 limit, I was only able to use $90.00 because there were all types of other fees, including an annual fee of...
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - California, Lost Angeless - Federal Offense - Selling Customer Information Inlucding SSN

Posted: 2011-02-09 by    UseryIsBadMkay
Complaint Rating:  0 % with 0 votes
I had a two credit cards with 1st Premier Bank about 10 years ago to help build my credit up, which I decided to pay off and close due to the fact that the interest charges would never go away even if I paid my full balance before the due dates. Anyway, I left both accounts paid off and in good standing only for one of those accounts to come back to bite me by way of Portfolio Recovery Associates. After going through my credit and asking the First Premier Bank to send me letters stating the last known status of my credit card account(s), it was as I had remembered it being, both accounts closed...
Complaint comments Comments Complaint country United States, California, Lost Angeless Complaint category Credit Cards

First Premier Bank - North Dakota, sioux falls - $750 limit paid $630 payment not posted showing over limit

Posted: 2011-01-14 by    Velma Smit-Lewis
Complaint Rating:  100 % with 1 votes
My balance goes up even when I make my payment. I've made three (3) payments of $200.00 and one (1) payment of $30.00.
I've only seen the $30. dollar payment posted never the $600.00
dollars payments. My balance is now over the $750.00 limit.
Talked to them. I never went over the limit with any charges but
instead of going down, its going up and up. I asked for a complete print out, but was denied. If I pay them the $798. payment I was have paid them an additional $ 750. over double the $750 limit.
I would be paying them over 1, 500.00 dollar. I need...
Complaint comments Comments Complaint country United States, North Dakota, sioux falls Complaint category Credit Report Websites

First Premier Bank - Fradulent Charges

Posted:    dc59102
Complaint Rating:  0 % with 0 votes
2 months ago I had my account paid down to half of my credit limit. Then the due date was changed and a 38 dollar fee was added plus 44 dollar "over limit fee". I called and was told this would be taken care of. They have continued to move my due date, making each monthly payment late and continuing to add 38 late fees. They have now run my account back up to just 2 dollars below the limit. Next month they now are threatening to add another 48 dollar fee for being over the limit. There is no sense to this. They put me on hold and then never return to the call, or transfer me to another...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

First Premier Bank - Payment Online Not Accepted

Posted:    Halton
Complaint Rating:  0 % with 0 votes
For many months, I have used my business checking account to pay the Credit Card online and it was accepted. Was informed that since the credit card is a personal card, I must delete the business checking account and issue a personal checking account to pay the bill. I went through the process and finally told that I need a letter from my bank telling First Premier that it is a personal account. What were they thinking I would do, put in another business checking account? So, bottom line after asking for a "higher-up" and denied, had them cancel the credit card that was a measly $300.00...
Complaint comments Comments Complaint country United States Complaint category Banks

First Premier Bank - Arizona - Poor Service

Posted:    R. Martin
Complaint Rating:  100 % with 1 votes
I have had a First Premier Card for a year. I paid on time, paid over $200 dollars in start up fees, never got close to my minimum, carried enough balance to show use, paid 30% more than the minimum on every payment. When I got a bill with a $20 fee and notice of an upcoming $48 fee for annuals on a first and second card I called to cancel the account. My credit score had vastly improved and I had two other cards with no annual or monthly fees and much higher limits so I no longer wanted to pay the $7 a month or the annuals on this card. The cust. service rep offered to take off $40 and told me...
Complaint comments Comments Complaint country United States, Arizona Complaint category Credit Cards

First Premier Bank - Money Thieves

Posted:    Pillsbury
Complaint Rating:  100 % with 2 votes
Ok, I signed up needing a card a for christmas time because I was short on cash and needed a few extra bucks and they are the only one who would give me a card. The card had a $300 limit, more than I would need but the card came with a bill for $270 for memberships fee, and whole bunch of other bogus fees that made no sense and the due date on the bill was the 2nd, I get paid on the 3rd this bank makes a living ripping people off and taking their money but they aint getting a dime from me, screw them!...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

First Premier Bank - Texas, The Woodlands - over draft

Posted:    Amy E. Swartz
Complaint Rating:  67 % with 3 votes
Over draft fees and charges that do not apply to my account...
Complaint comments Comments Complaint country United States, Texas, The Woodlands Complaint category Credit Cards

First Premier Bank - refused to discharge debt

Posted:    brenda4294
Complaint Rating:  100 % with 1 votes
Due to their interest hikes and fees I was forced to file bankruptcy in 2005. I am now being told that they filed a civil case against me (it's been 5 years) for not paying the bill. Even though they were properly notified they have refused to discharge this debt.

After the bankruptcy they were calling me multiple times a day and sending me threatening letters. I told them, via certified mail and every contact to take me to court..they ignored it. Despite the fact that I told them every time I had filed bankruptcy with them they continued to harass me.

Now that...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

First Premier Bank - credit card

Posted:    Abdulkareem
Complaint Rating:  100 % with 2 votes
My credit was zero because i am new migrant in USA, i tried to increase it through a credit card, i applied for a card from this bank . after 3 months of regular payments, i discovered that this bank did not report my payments to the credit bureaus, i stopped paying and called them to cancel my account, and payed all my balance one time . I discovered that they report a delayed payments to the credit bureaus which destroyed my credit . note that all what i payed to them is their fees !!, i didn't make use of more than $25 of what i payed . So they know the credit bureaus only to hurt their...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

First Premier Bank - Alabama - Never able to pay off account

Posted:    First Premier Bank
Complaint Rating:  50 % with 2 votes
I started this credit card account in 2007. I wanted a card for a backup to cash due to I'm disabled, I'm on a set in come. So I used the card tried to pay off balance and my dues just kept getting bigger. I called the support rep's got thier run around told them to cancel the account in Nov. 2008. I just wanted to pay this off and be done with it. Thinking First Premier Bank followed my request here it is Dec. 2009 no matter what I send it never goes against a closed out account balance....
Complaint comments Comments Complaint country United States, Alabama Complaint category Credit Cards

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