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Fastagain By Activeris - Wyoming, Sheridan / I was told that my credit card amount of 39.94 would be refunded but it has not been

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fastagain by activeris on 2012-08-29
I thought that the service fastagain PC booster by Activeris was free. I filled in some forms and when it showed the bill, it was for 39.94 put on my credit card. I immediately reported that I did not want their 'free' deal and I wanted my money credited. I was told that it would be but that has not been done. I see where it went through 8/20/12. I go to the uninstall procedure and I am unable to uninstall it. Please look into this matter. I may need to go to the Better Business Bureau to get this problem solved. Sincerely, Kathleen G. Smith
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