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Fashionlande.com Complaints & Reviews

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Fashionlande.com - They will take your money and leave you with poor quality dresses

Posted: 2012-04-22 by    Gamilton
Complaint Rating:  0 % with 0 votes
I ordered 3 of these dresses and entered my own sizes. Yet when they arrived they were all the incorrect sizes and did not fit my bridesmaids. The sashes at the back were all out of place and not sitting as they do on the picture. I requested that my flower girl dresses match the color of the bridesmaid dresses but they did not, when they arrived they were completely different colours. The company REFUSED to refund any money and did not want to help resolve the problem at all. I also ordered a Mother of the Bride outfit which was AWFUL. DO NOT ORDER FROM THIS COMPANY THEY WILL TAKE YOUR MONEY AND...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Fashionlande.com - What you are looking at are stolen images and what you can expect is a cheap rip off

Posted: 2011-12-19 by    alie
Complaint Rating:  0 % with 0 votes
Where do I start with this site? Sadly, it's just another of these (hundreds) of Chinese "portal" type sites and many seem to be linked. Most have "addresses" in Beijing but that is thousands of miles away from where most of the factories are located. These sites facilitate hundreds of factories to sell their products outside China. The factories steal the images from designers and then make cheap inferior copies. I have pics of some of the "designer" dresses that have been bought by people on these sites. Most are not very good and many don't even look like...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Fashionlande.com - Do not order a dress from this company

Posted: 2011-11-26 by    Souren
Complaint Rating:  100 % with 1 votes
Do not order a dress from this company! The wedding dress we received was not the same as the picture they had on their site. The original dress had sleeves, ours did not. The boning at the front was causing unsightly bumps, and the lace-up at the back was causing bubbling. The width of the dress in the skirt was so narrow that it did not allow for any fullness when a hoop petticoat was worn. The shoulders of the dress were so big that they feel off the shoulder and down the arm, which was not a part of the design.

When we sent a letter of complaint and asked for a refund they said...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Fashionlande.com - I don't recommend this site to anyone

Posted: 2011-10-12 by    Ondashe
Complaint Rating:  0 % with 0 votes
I have just got my dress from this website... VERY disappointed... I ordered a knee length dress yet I am standing on (it's longer than me), the color is different, I also measured myself and made sure to order the right size yet it's too small. I have been back and forth with them and have got no where, all they say is I must have not measured myself right and I would not be getting a refund!!! I also have friends that have ordered from this site they have also had a bad experience.I DO NOT RECOMMEND THIS SITE TO ANYONE!!!...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Fashionlande.com - Queensland, Brisbane - Poor service, poor workmanship

Posted: 2011-08-11 by    Leah Stone
Complaint Rating:  100 % with 2 votes
Three bridesmaids purchased dresses from fashionlande.com in May. Here we are now in August with the wedding in 4 weeks and all three requiring alterations to our dresses. The lack of resolution from this company is appalling. We provided measurements for custom orders as this is the "preferred" method of order. All of the dresses arrived dramatically different from measurements we provided. We followed the complaints procedure to the letter providing photos with visible measurements. Fashionlande.com has delayed things so badly that we cannot wait for replacement orders, which would likely...
Complaint comments Comments Complaint country Australia, Queensland, Brisbane Complaint category Clothing, Shoes & Acc

Fashionlande.com - I will never use these people again and will never recommend them either

Posted: 2011-08-08 by    Glookwine
Complaint Rating:  100 % with 1 votes
Ordered a ball gown on the 19th june 2011 and still no sight of it on the 7th august 2011, do i need to say more. I will never use these people again and will never recommend them either....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Fashionlande.com - Western Australia, Perth - dress poorly made

Posted: 2011-07-31 by    debrakirk
Complaint Rating:  100 % with 1 votes
I ordered a custom made dress from the website www.fashionlande.com The dress arrived in the time frame promised. The dress did not fit at all despite careful measuring. The dress was very poorly made, the seams were awful - the dress is unwearable. I have seen all the complaints about people not getting their money back and fashionlande not getting back to them to resolve the problem. I wish I had seen this website before I ordered my dress I might have well as thrown $123 in the rubbish bin.

Debra Kirk...
Complaint comments Comments Complaint country Australia, Western Australia, Perth Complaint category Clothing, Shoes & Acc

Fashionlande.com - Queensland, Brisbane - Wedding Dress and Bridesmaid Dresses

Posted: 2011-06-27 by    JeremyKlysz
Complaint Rating:  100 % with 3 votes
My fiance ordered a bridal gown, 4 bridesmaid dresses and a mother of the bride dress from this awful company. The bridal gown was too short, had tacky sequins, when the dress was requested to be plain, had no lace when lace was requested, but instead had a poorly embroidered piece of white linen attached to the front. The bridesmaid dresses were in the wrong colour, and were not fitted to correct specifications. The mother of the bride dress was not included in the order. When trying to gain a refund, we were told to submit photos of our complaints, which we did. One of the company directors ("Stella")...
Complaint comments Comments Complaint country Australia, Queensland, Brisbane Complaint category Clothing, Shoes & Acc

Fashionlande.com - Wrong product delivered and NO response to my emails chasing them for rectification

Posted: 2011-06-20 by    kylieann3
Complaint Rating:  100 % with 2 votes
I previously ordered 3 bridesmaids dresses from this company which came back and were gorgeous. As I ended up with another bridesmaid I later ordered a fourth dress and requested this fourth dress be exactly the same as my previous order. The dress I ended up receiving had completely different detail and decoration and was poorly sewn with sequins hanging off by a loose threads, it looked cheap and was just plain unattractive - it was even different to the dress on their website picture that I had chosen! I have email this company various times to get this rectified and they will NOT respond to...
Complaint comments Comments Complaint country China Complaint category Clothing, Shoes & Acc

Fashionlande.com - Stay away from these guys

Posted: 2011-05-09 by    Jizzle55
Complaint Rating:  100 % with 1 votes
We are 4 happy people for the 10 unhappy people, please keep them coming ladies. I know the girls that are happy hate that I cannot just leave it, but either can they so really? I was disappointed and I will continue to bash their customer service and lack of communication. Just like they were happy and will continue to applause their work. It allows a consumer to see both sides and proceed with caution. Since it is a gamble they should know what exactly they are gambling with....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Fashionlande.com - The stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised

Posted: 2011-04-30 by    Bulma
Complaint Rating:  0 % with 0 votes
Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. What I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.

I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded, even after 5 emails. Their 7-day...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Fashionlande.com - Queensland - Buyers Beware! Do Not Be Duped.

Posted: 2011-04-25 by    Alysam
Complaint Rating:  100 % with 7 votes
Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. Alas, to my shock horror, what I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than matching green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded -...
Complaint comments Comments Complaint country Australia, Queensland Complaint category E-Shopping

Fashionlande.com - What a waste of $500

Posted: 2011-03-30 by    Musker
Complaint Rating:  100 % with 4 votes
I'm so dumb.. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Fashionlande.com - I would advise not to use this company, or to be honest any similar due to the poor product

Posted: 2011-03-16 by    Briskole
Complaint Rating:  100 % with 3 votes
I purchased a wedding dress from fashionlande.com. Fortunately well in advance of my wedding. The dress arrived in a timely fashion but was made for a much larger woman and was a different design to the dress advertised. The material was also very poor quality. I have had a lengthy correspondence with them and even though they have agreed that they made a mistake they have not refunded my money. I would advise not to use this company, or to be honest any similar due to the poor product....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Fashionlande.com - I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it

Posted: 2011-03-05 by    Delaine
Complaint Rating:  76 % with 21 votes
I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it, it's the most hideous dress I've ever seen (I'm not over-exaggerating). It's NOTHING like the photo on their website, it's blood red not burgundy, the stitching was puckered, the dress is longer at the back than the front, it is much larger than the measurements I gave them, and it has these horrible cardboard fake boob things in the chest. I followed their returns policy to the letter, providing photos and evidence that the measurements were wrong etc. They sent a reply saying that they...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Fashionlande.com - This site is using fake Verisign AND McAfee badges

Posted: 2011-02-01 by    Bertrane
Complaint Rating:  100 % with 2 votes
This site is using fake Verisign AND McAfee badges. You know what they say, if one thing is fake, everything else probably is too. Buyer beware!...
Complaint comments Comments Complaint country United States Complaint category Online Scams

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