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I got scammed through their marketing ploy as several other people have mentioned. When I called their customer service number and actually got someone to talk to me, they were unable to find my order even though I got their e-mail order confirmation within minutes of placing the order that...

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I purchased the Emery Cat at one of those stores that sells "As Seen on TV" products. I paid $19.95 for one. I thought I was ripping myself off because I could have gotten 2 for the same price online or by calling the number listed in the TV ad. I am SO glad I didn't make that...

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don't buy it! It's poor quality and bad sales. It will overcharge you first, cannot cancel it, and even they will sale non slip base. It's awful company. Not only me, many people had same situation. Be careful...

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Add one more complaint for this company. I got scammed through their marketing ploy as several other people have mentioned. When I called their customer service number and actually got someone to talk to me, they were unable to find my order even though I got their e-mail order confirmation...

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Not only does the Emery Cat not file down cats nails, the fine granules that come off when the cat scratches is harmful to your cat. I've had to take my cat into the vet for an swollen and inflamed inner eye lid. He's an indoor cat so the likelihood of him getting this condition is...

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Don't go online to buy this.
Swindle is the correct word for this company.
I went online to order an Emery Cat for $19.99 and ended up being charged $93.64.
When I called to cancel, they gave me the run around.
Don't go online to buy this. Wait until...

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Well, what do you know I'm not alone. I, too, was charged S&H per board but you can't order any less than two! I ordered over the phone and was caught in a 20 minute loop that went something like this...How many would you like to order?...Are you sure?...Only during this phone call...

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On Friday March 25 I ordered the Emery Cat board and accidently hit a#ordered (2), when I got to the billing I realized what I had done and the s&h was $31 with a total order if over $90. I telephoned the company and was told they couldn't help me until Monday. So Monday I telephoned and...

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I have just spent the last 4 days trying to get out of a purchase my Mom made . Like every other complaint here, all she wanted was one cat board and ended up with a bill of $86.47. My emails were returned as not answered. When I phoned the "customer satisfaction" line they could not...

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Beware - Better Business Breau Rates Emery Cat an "F" in rating complaints....

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I ordered the buy one ($19.95) get the second for S&H of $7.95. I also order the two replacement pads for $9.95 + $7.95 S&H. They charged my card $45.95 and I have not received the replacement pads. This company should have to answer to their bad business practices. I'm going to the BBB...

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I ordered this product as it claimed it would basiclly file down the claws on my cat but it has just done the opposite. I can't keep the claws trimmed from the sharpness. I believe the claim they say is not true.I am very unhappy with this product. Attempting to contacte them is next to...

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i want to echo what everyone else is saying----advertising said that no-slip base was included---only after i entered the no-escape-from ordering form (which does not show any subtotals while ordering so you don't know what's wrong until it's too late) that they said it was $10...

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I have too fallen for the BOGO Emery Cat. I placed my order and only wanted one emery cat, not two. I didn't want to pay the extra shipping and handling fee. I was not given the option not to get the 'free' one. I placed my order anyway and I still don't know where my order...

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I ordered the emery cat for $19.95. The total with shipping came to $35 per the invoice My visa was debited $45. When it arrived at the post office I had to pay COD charges of an additional $12. A total rip off for a cheap plastic product....

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I ran into the same probelm with not being able to review order (ordered BOGO free) and ended up with an order for 4! I did successfully cancel my order the next business day but when my credit card bill arrived, they had enrolled me in an online discount sales membership called save89.com for...

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Ordered Emery Cat online after viewing TV commercial. First of all Its not really BOGO free. The charge is $19.95 +$7.95 S&H for one, To get the so called "free" one it is an extra $7.95 for S&H. Okay then, when you hit submit after giving all the necessary info You then get another...

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These people are a total rip-off. I got on their website to order their product and before sent the order saw that it required refills. I never submitted the order. I navigated away from the website so the order would not go through. Much to my surprise I had ordered it anyway. They never sent...

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This company is run by a bunch of incompetent liars. Wait till the product is in the store!!! I ordered this product on November 21, 2009 and to date January 13, 2010 and counting, still don't have the product. They even had the nerve to charge myby credit card twice. They told me this...

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When will I learn to check the complaints board? I ordered the BOGO about an hour ago, and instead of being charged for 1 board at $19.95 plus 7.95 shipping, and an additional "free" board for $7.95 for a total of $35.85 I ended up with a charge of $86.70.

Of course...