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Efooddepot.com Complaints & Reviews

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Efooddepot.com - Not receive my items

Posted: 2015-03-30 by    dmap
Complaint Rating:  0 % with 0 votes
I placed order on March 13, 2015 (order # 10110705) and almost a month I still not receive my items. I sent them email asking what's going on and they sent me UPS tracking number on March 27, that until today March 30 still not shown when my item will be delivered. Before I have no issue with this company, but seems that this order will be my last one for this company....

Efooddepot.com - No problems at all

Posted: 2014-11-18 by    Bobwayne17
Complaint Rating:  0 % with 0 votes
Great selection. Not sure why others had issues, problem when they were starting out. But this is a different company from what you read on here. Customer service was very responsive. Updated order status via automatic e-mail at every step of order processing. Packaged well, arrived quickly and foods were very fresh. Couldn't have been better!...

Efooddepot.com - No email confirmation, emails not returned, but they sure debited my card quickly

Posted: 2012-03-08 by    Kastroe
Complaint Rating:  0 % with 0 votes
DO NOT BUY FROM THIS WEBSITE! I certainly wish I'd looked up this website's reviews before placing an order. I spent $75 on expired and/or unordered crap packed in a box...some of it I ordered, some of it just randomly thrown in there for filler. No email confirmation, emails not returned, but they sure debited my card quickly....

Efooddepot.com - Never received product, charged me twice

Posted: 2011-11-16 by    Koola
Complaint Rating:  0 % with 0 votes
I made an online purchase from e-food depot.com for $32.43 on April 26, 3010. My banking acct. was debited. I never received email, tracking etc., nor the merchandise I ordered. The phone number listed online is not legitimate and the new number given when I called - goes directly to an answering machine everytime I call.I left several messages. They never responded. Finally I was able to track my order at their site. The merchandise had broken enroute so was sent back to e-food.com- per tracking they received on May 6. They finally responded to my email and gave me the tracking number of the damaged...

Efooddepot.com - Oklahoma, Oklahoma City - wrong items sent lied about refund etc

Posted: 2011-05-09 by    AlexGeo
Complaint Rating:  0 % with 0 votes
The short version is I ordered six of one item and they sent 5 wrong things. I contacted them several times, spoke mostly with a Susan who 'assured' me that this would be handled quickly etc etc. This started April 19, 2011 and today is May 9. I was told to send pictured and the order number to their email and to destroy the product because they do not accept returns of what I ordered ( Great Wall Yinchiao Tablets without acetaminophen - it came with acetaminophen). I was told that I would receive an email with a return label. I never got that until Monday May 2, AFTER I was told by Susan...

Efooddepot.com - I will never ever buy from efooddepot.com

Posted: 2011-04-27 by    Cinale
Complaint Rating:  0 % with 0 votes
I place an order on April 14, 2011, my credit card charged the next day on April 15, 2011 but i never received it till today April 25, 2011. Call customer service on April 19, they said will be ship but never received my tracking. 11 Days gone by i still not getting my package or update from efooddepot whereabout my package. I have dispute this with my credit card company.

I will never ever buy from efooddepot.com (biggest scam) - this company have DISGUST ME, take customer money never ship and most probably they do not have it in stock....

Efooddepot.com - Arizona - Biggest Scammer Ever!

Posted: 2011-04-25 by    efoodscammer
Complaint Rating:  0 % with 0 votes
place an order on April 14, 2011, my credit card charged the next day on April 15, 2011 but i never received it till today April 25, 2011. Call customer service on April 19, they said will be ship but never received my tracking. 11 Days gone by i still not getting my package or update from efooddepot whereabout my package. I have dispute this with my credit card company.

I will never ever buy from efooddepot.com (biggest scam) - this company have DISGUST ME, take customer money never ship and most probably they do not have it in stock....

Efooddepot.com - I bought over $80 few items and 1/3 of the item was damage due to unprofessional packing

Posted: 2011-03-14 by    Bartikules
Complaint Rating:  0 % with 0 votes
I can't believe this happen to me as it happen to others. I bought over $80 few items and 1/3 of the item was damage due to unprofessional packing, some was expired yet they did not completely sending my order. I was really shocked when i got this.

I tried to contact them via livechat & call them but no respond from them as well.

I have to call my credit card company to explain this detail and took those damage and expired products for proof. STAY AWAY FROM EFOODDEPOT before you got rip off!...

Efooddepot.com - Oklahoma, Oklahoma City - Efooddepot - SCAM

Posted: 2011-03-09 by    Gia R
Complaint Rating:  100 % with 1 votes
This website is a SCAM. I ordered $18.38 worth of Milka Hazlenut Chocolates for my mother. I recieved the order on February 23, 2011 and gave all the chocolates to mom, the next time I saw her (two days later, on my birthday), she asked me never to order from there again and showed me why. The chocolates were dry, tasteless and had expired on Jan. 23, 2010. I immediately called EFoodDepot. They asked me to send pictures of the bad chocolates to their support email and that they would refund my money. I sent the pictures, along with images of the expiration date and received no response. When I called...

Efooddepot.com - Oklahoma, Oklahoma City - They sent my ordered with expired date and never responding when i was tried to email and call them

Posted: 2011-02-21 by    fnu anita
Complaint Rating:  0 % with 0 votes
firstly im really disappointed with this company, when i was ordering the item at january 31 2011 and they sent my items at february 15 2011 to long time im waiting about it. and when i was opened my package there is an half my ordered expired date last year ( Nov 2010 ), andthen i tried to email them for refund my money and call them, but until now still not responding from them..!!! my money still didn't back...!!!
never buy it again...!!!

everyone please stop buying product with EFOODDEPOT.COM.and u have to read about this company before you order.because a lot of...

Efooddepot.com - Never refund for the items I didn't receive

Posted:    Yulif
Complaint Rating:  0 % with 0 votes
Worst customer service I've ever encountered! I live in a small town so I buy most of my household items online. However, this is my first complaint posted ever. I think they are ignorant and there is no customer service existing. Although it seems like they have a much larger variety than other websites, they don't have them in stock!
I only received a partial of my order but there were no words about the status remaining items. I emailed them and they said they would refund in two weeks through Paypal or other methods. Two weeks later, didn't hear from them so I emailed...

Efooddepot.com - Stay away from these crooks

Posted:    Inosanne
Complaint Rating:  0 % with 0 votes
I should have become suspicious of this company when they had a logo saying I could pay by paypal, but when I went to check out I could not use it and had to pay by credit card. They also advertised free shipping on orders over $75.00, but then charged an additional $11.00 as a weight surcharge. I placed my order on 04-04-10, eight days later I contacted efooddepot.com to find out if it had been shipped. They responded that they were holding my order as most of it was out of stock. I was upset that they had just held my order without telling me of any problem, especially since everything had shown...

Efooddepot.com - Oklahoma - EFOODDEPOT TRIED TO RIP ME OFF, BUT I FOUGHT BACK

Posted:    Bklyn al
Complaint Rating:  100 % with 3 votes
Don't waste your time thinking that efood depot will respond to your e-mails or phone calls. Tell them you are going to report them to the office of attorney general in your state. That's what I did after numerous fruitless e-mails and phone attempts (oh yeah, they don't answer their phones either.)

Within 24 hours after they got my threatening e-mail, they e-mailed me and said they were going to credit me for the items they failed to include in the shipment and they did. They are nothing more than scam artists so shop elsewhere and save yourself frustration and aggravation....

Efooddepot.com - Oklahoma - Scams

Posted:    EFOODSCAM
Complaint Rating:  100 % with 1 votes
This company has the absolute worst customer service ever. They act like everything they have is in stock. Once you place your order they'll send out an e-mail and tell you its shipped... thats a lie. No tracking number will ever be given to you and people must ask themselves- why?

After many e-mails and demands for a refund did they finally do it. However, it took 26 God damn days to get my money back. That's almost a month. Don't buy from this company and never use your credit cards online. They'll have all you're info. Use paypal, because if they'll...

Efooddepot.com - New Jersey, Howell - Incomplete order & terrible customer service

Posted:    herbvan
Complaint Rating:  100 % with 2 votes
They only sent me half of my order and that is where the circus began.

--They DON'T answer phones. e-mail or messages
--Their Contact Us form on the website is broken and doesn't work
--The 'Live' contact is useless as nobode every answers

This might be the crappiest customer service that I've ever encountered on the web. STAY AWAY....

Efooddepot.com - Oklahoma - NOTHING IN STOCK (SCAM) - JUST COLLECTING CREDIT CARD INFORMATION BEWARE!

Posted:    efoodedpotscam
Complaint Rating:  100 % with 6 votes
Efooddepot just doing scam to get your credit card information when you called them no one answer the phone furthermore NOTHING IN STOCK. I ordered from efooddepot on april 19, 2 weeks later i have email them to ask the status of my order (no respond from them), when i check my statement they have charge me for the items i have not recieved for almost 1 1/2 months (What a joke, showing everything in stock none of it actually in stock). AVOID IT AT ALL COST!...

Efooddepot.com - Buyer beware

Posted:    lwoodham
Complaint Rating:  0 % with 0 votes
I placed an order on March 1, 2010 for $86 worth of merchandise but as of May 24 it hasn't shipped. Depending on what time you call their phone number you may get no answer, a flower shop, a recording. I did one time get through to someone and they assured me it would be shipped right away. It didn't happen. My gut feeling is this is someone running a business out of their garage with no real stock. I think they just take your orders and then place the orders themselves for the product....

Efooddepot.com - Terrible shipping, customer service.

Posted:    AKPN
Complaint Rating:  100 % with 6 votes
We placed an order at the efooddepot.com website on Dec 26, 2009. At the time the order was placed it had been requested that the whole order be shipped together. We received the first shipment in mid-January 2010 which was missing several items. It appeared that inspite of our one-shipment request they had divided the order and the rest would come.

When nothing arrived I sent an e-mail to the vendor, which they chose to ignore. I sent follow-up e-mails and they responded only when I said I was going to contact my credit card and consumer protection. I received e-mails after that...

Efooddepot.com - Oklahoma - SCAM - never receive the item

Posted:    kathy frye
Complaint Rating:  100 % with 4 votes
I bought grocery online from efooddepot.com on OCTOBER 8 for the amount of $31.57 but i never actually receive the item. I called them many times no answer and email them no respond.

Worse part: They got all my personal information including my Credit Card.

The item i bought, showed in stock at efooddepot.com. BEWARE of efooddepot.com SCAM - they have large variety of items but it seems they never have all of them in stock...

Efooddepot.com - Oklahoma, Oklahoma City - will not refund money

Posted:    unsatisfied customer 100
Complaint Rating:  100 % with 1 votes
I ordered $75 worth of products on September 4, 2009. I emailed on September 15, 2009 to inquire about my order and they responded that they would get the information from their shipping department. I tried to call to cancel my order but there was no answer and the voicemail box was full so I could not leave a message. I never received an answer from the shipping department. There were a few other attempts to email them but I received no response. On September 24, 2009 I emailed them to cancel my order and received this reply:
Dear Customer,

We apologize for the delay. There...

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