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1.8 10 Reviews

How responsive is Eden Housing Pakistan's customer service?

2 Resolved
8 Unresolved
Almost disappeared 🫥
We're pretty sure that if Eden Housing Pakistan showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with Eden Housing Pakistan and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
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7:26 am EDT

Eden Housing Pakistan Eden abad fraud

Asalamualikum.

We have purchased Plot in Eden residencia its about more then 10 years (plan of 5 years instalment). But in that time we didnt get anything even after full payment of 22 lack

After 7 to 8 years they called us and ask to give 10lakh to get land in eden abad within one week, but we were not able to arrange 10 lakh within week. We went there after 3 weeks with payment and they ask us that plots are finished we are sorry we will tell you when we have some plot to give.

Same like previous they call us after one year and ask to give 14 lack within week other wise we will not be able to give you plot, So after giving 14 lakh they give us possession. Total amount we have spend like (36 lakh) but we have nothing, Please help us

[protected] please contact if there is any possibility

Desired outcome: We need plot or our money back

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Update by Atif malik
Jun 07, 2022 7:19 am EDT

Asalamualikum.

We have purchased Plot in Eden residencia its about more then 10 years ( plan of 5 years instalment ) . But in that time we didnt get anything even after full payment of 22 lack

After 7 to 8 years they called us and ask to give 10lakh to get land in eden abad within one week , but we were not able to arrange 10 lakh within week. We went there after 3 weeks with payment and they ask us that plots are finished we are sorry we will tell you when we have some plot to give .

Same like previous they call us after one year and ask to give 14 lack within week other wise we will not be able to give you plot , So after giving 14 lakh they give us possession . Total amount we have spend like ( 36 lakh ) but we have nothing , Please help us

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11:36 am EST
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Eden Housing Pakistan Claim of 5 marla eden land

I have booked a house in eden homes defence road but after balloting they didnt give me house and tranfer my money in other scheme which is eden land on feroze pur road.i have paid 13 lac in this regard but they didnt give me land or not even the money.kindly resolve this issue

Desired outcome: Money or land

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10:32 pm EST

Eden Housing Pakistan money fraud of the company

we have finished all instalments for house in eden abad but they never give us any possession since 2010.All the money we collected after hard ships is lost .they promise to give money back but still this promise is also not filled .they are big cheaters and frauds . HOW MANY MILLION FAMILIES HAVE LOST THEIR PRECIOUS MONEY FROM THESE FRAUD MANAGERS . I HOPE THIS EDEN HOUSING NAME WILL BE DESTRYED FOREVER AND ALL WILL GO TO HELL INSHALLAH.

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Is Eden Housing Pakistan legit?

Our verdict: Complaints Board's thorough examination reveals Eden Housing Pakistan as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Eden Housing Pakistan stands out for its commitment to quality and security. Clients considering Eden Housing Pakistan should delve into its customer service record to gauge compatibility with their expectations.

Eden Housing Pakistan earns 94% level of Trustworthiness

Perfect Trust Endorsement: Eden Housing Pakistan achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Eden Housing Pakistan's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Edenhousing.com.pk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Eden Housing Pakistan's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • Edenhousing.com.pk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The edenhousing.com.pk may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that edenhousing.com.pk is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
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6:54 am EDT
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Eden Housing Pakistan eden smart homes

I have booked one 5 marla large house in Eden Smart Homes in 2009, They promised to deliver the home in March 2013, I have paid all money, only one installment left which is due on possession. When I contact in March 2013, they advice me to contact in July 2013. In June, I received a letter from company to pay more 10, 00, 000.00 (One million), if you want to get your home. When I visit their office and agree to pay this money, they told me that this scheme is roll back by the company. Now you request for cancellation and get your money in next 6 months. I request to Prime Minister, Chief Justic of Pakistan, Chief Minister of Punjab and Chief Justic of Lahore High Court to look into the matter personally and do your best for justic.

Read full review of Eden Housing Pakistan and 1 comment
Update by S.A. Hussain
Oct 16, 2013 1:14 pm EDT

Dear Sir,
This is a new development for me. I don't know that they have started construction in Nov 2013. If you have more info please provide me, thanks.

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fakhrunisa
, US
Oct 16, 2013 3:59 am EDT
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Hi, I have a booking in the same project but was told all issues have now been sorted with the Government and that construction is going to commence from November, 2013. I concur they had told me there were issues with LDA and Government and that the matter is in courts and it would be best if I file for refund which I did not do at that time. For the past 1 month I have been assured by Eden representatives that we will get the house next year and construction is expected to begin by November, 15th, 2013. I have not received any demand letter for an additional 1 million.

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3:54 pm EDT
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Eden Housing Pakistan Crushing the clients

I got a house booked in Eden Abad in March 2008. Company had to give the possession of a complete 10 Marla, double storey, 3 bed house in April 2009. I paid all my installments regularly but company did not start construction and presented different excuses for the delay. I have paid more than 48 Lac Rupees to the company and more than 10 Lac Rupees in terms of rent of the house after the due date of possession up to June 2013. Company sent a letter to me and other clients that delay in the company regrets for delay possession and will compensate by improving the finishing of the house without any charges. Now, in 2013, the company has sent a letter to pay 20 Lac Rupees as escalation charges otherwise they will cancel the allotment of the house and refund the money as per policy of the company (they will deduct 30% of the total price of house and return the remaining amount in installments. This slaughtering of the poor clients. It is our misfortune that we are living in Pakistan which a heaven for such fraudulent companies. All law enforcing agencies sleeping as if there is peace and justice everywhere in the country and they have no responsibility on their shoulders. The Eden Housing should give a house at the proposed site or they should pay the current price of a 10 Marla house. They are also responsible for the loss in terms of rent paid after April 2009 and a reasonable amount as penalty for giving a continuous mental torture to its clients.

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2:44 pm EST
Resolved
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Eden Housing Pakistan Possession

Its almost one year they promise to give us possession last year, then they said 3rd quarter of this year and now they said that it will take further one year. I am really depressed that may be they are cheating people. They don't honour their promise.
Somebody let me know where I can complain about this.

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Musadak Ahmed
, US
Jun 24, 2016 4:09 am EDT

I am still waiting for edna abad refund of 5 marla house
Musadak@gmail.com

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Tofique
, PK
Nov 17, 2013 3:17 am EST
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I'm also victim of Eden Abad, I have invested in 2006 for a house of 5-Marla but no idea what Eden housing is doing. It looks that they will not handover possession and by fraudulent means they may offer refund (may be in instalments) which should not be accepted at all. I'm planning to go to court in this regard. if anyone is interested to join hands, please send your interest through my email atofique@yahoo.com.
Regards

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Tayyab99
, PK
Aug 28, 2013 12:17 pm EDT
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Hi ; I am also an affecty of Eden Abad and received the same notice from Eden Housing last month to pay another sum of about Rs 922, 000/- as escalation charges within 14 days, otherwise the contract will be cancelled.

From the Facebook page (https://www.facebook.com/EHousingFraudCase), I came to know that a case against Eden Housing is there in Supreme court and it will be heard on 25th August. If anybody has any update about that case, please share with all affected people.

Also, can anyone help, how can we take this case to media people to pressurize the company to either complete the houses or refund the money back to people.
my e-mail id: tayyab.salim@gmail.com

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Tayyab99
, PK
Aug 28, 2013 12:17 pm EDT
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AOA ALL ; I am also an affecty of Eden Abad and received the same notice from Eden Housing last month to pay another sum of about Rs 922, 000/- as escalation charges within 14 days, otherwise the contract will be cancelled.

From the Facebook page (https://www.facebook.com/EHousingFraudCase), I came to know that a case against Eden Housing is there in Supreme court and it will be heard on 25th August. If anybody has any update about that case, please share with all affected people.

Also, can anyone help, how can we take this case to media people to pressurize the company to either complete the houses or refund the money back to people.
my e-mail id: tayyab.salim@gmail.com

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Faz nisar
, PK
Aug 16, 2013 7:34 am EDT

Hi; I just wanted to add myself in the list. Received Demand notice for escalation charges of Eden Abad with cancellation notice of not paying. Seems like Eden Abad has gone too. So any brothers/sisters for Eden Abad could get in touch. We all are in the same boat. May God help us. Faz/ faz.syd@gmail.com.

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Faisal ch
, PK
Aug 05, 2013 2:17 pm EDT

i am a victim and i booked 5 housese in Eden Abad fraud. my id is fasi788@yahoo.com and my contact is [protected] and saudi arbia 00966-[protected]. now i am in pakistan. plz yaar kuch karo thankx

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MUHAMMAD ASIFF
, PK
Aug 03, 2013 3:36 pm EDT

i am a victim, we have booked 4 houses in eden lane villas 2 in 2006. in 2008 they told us that they are unable to deliver us houses in lane villas 2 and transferred our booking to edenabad. now i came to know that the eden housing is bankrupted. we need joint efforts. we are ready for action, please inform what to do.
asifpopular@gmal.com

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amirchughtai
, BN
Aug 01, 2013 1:35 pm EDT
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kindly keep updated. We should all make a group and act together. We dont stand a chance otherwise, I am not paying them any more money. My house is booked in my wife name. Any body with a good suggestion should come forward I'll be happy to join.

ShafiqM
ShafiqM
, KW
Jul 27, 2013 1:28 am EDT
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Dear Maan Ali, thanks for concern. If there is any update, please let us know. My email ID is shafique296@yahoo.com. My contact no. is +965 [protected]. After they issued an escalation charges letter, I am worried that I am going to loose my house because they are saying even after paying this amount, you shall not be able to get the possession. They are going to demolish this society.

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Maan Ali
, PK
Jul 26, 2013 8:29 am EDT

My Brothers & Sisters I request to all of u to be unite and to become on one forum my request is that when u are putting a comment thn please leave ur contact number or at least ur Email id so we can contact u and can update u and guide u what what step next we shoul take against these Fraud Company

my email id is mystyle_7@hotmail.com
and contact is +92-[protected]

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2:07 am EST
Resolved
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Eden Housing Pakistan delay in completion of housing projects

AA Sir
i would like to invite your attentiont to unresponsible behavior of the management of Eden housing developers. They have sarted many housing schemes in Lahore and have sold thousands of plots/houses to Pakistani/foreigner clients in past 5 years or so. But they have failed to deliver any of thier project in committed time lines. They are getting monthly/annual installements regularly from the clients.
One such example is thier housing scheme named Eden Luxury Villas at feroz pur road which was started about 3.5 years back and they promised to hand over constructed homes in 3.5 years but after the laspe of committed time their progress at this scheme is almost zero (after 3.5 years). They have collected millions of rupees from the clients but even now no work is being started at the site.
Please take notice of the subject so that odinary people could get some relief from such fraud/irresponsible behavior of big guns.
At least Eden managment should be stopped from collecting further monthly installments till the houses are ready and handed over to clients.
hoping for urgent response.
thanks./regards
A Pakistani citizen

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Muhammad Saleem Butt
, AE
Jan 30, 2013 2:45 am EST
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Agree and also i am trying to telephone numer [protected] last 2 days, but no answer. Mat be they are run away or some thing else. Any body how is living in Lahore can be please check the EDEN HOUSING on Thokar Niaz baig office and send me latset .Beacuse i am very upset .I have booked 8 marla luxury villa in Firozpure road. I am paying installmant regularly. Any body to check the update and share to me. Thahks -- Muhammad Saleem Butt

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12:20 pm EST
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Eden Housing Pakistan Delayed delivery of house booked

For all den affectees

A group of about 30 people has started group effort to deal with the issue. We have formed an action committee. Kindly join our group. We have held many meetings and have a road map of action against Eden housing.

Regards

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Salah ud din
, US
Jan 28, 2023 7:49 pm EST

I paid for plot and still didnt got the plot, even on NAB list of eden effecties my name is not there, i send copy of my file to name back in 2018

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LWH Learning With Haaniya
, US
Sep 25, 2022 6:04 am EDT

Dear Concerns,

i am a resident of edenabad extension... for the past few days sewerage water is uncontrolable in our street... despite so many verbal complaints still no action have been taken...

Kindly resolve this issue.

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Mysterious_you
London, GB
Jul 07, 2011 6:54 am EDT

I have booking in Eden Lane Villas. The project was delayed but after visiting the site, Iam satisfied with construction quality and I myself witnessed the vivid compensation offered by the company in terms of finishes. The company did a great job by enhancing the finishes of the house for the delay.

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dr ahsan
, SA
Jan 10, 2012 11:23 am EST

please do something to get the house or get our money back

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dr ahsan
, SA
Jan 10, 2012 11:22 am EST

we r also one of the effecties please do sopmething to get back our money or house

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2:21 am EDT
Featured review
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Eden Housing Pakistan - They are doing a big fraud

They have a project named Eden Palace Villas situated at Raiwind road, Lahore, Pakistan that project was supposed to finish 26 months ago but they still haven't finished yet, and they already took all the money in advanced and still they are delaying my house's construction day by day, and i need this construction done urgently! They are not even offering...

Read full review of Eden Housing Pakistan and 154 comments
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9:04 am EDT

Eden Housing Pakistan Eden Lahore Took Money and Did't delivered house

Biggest cheaters took my money and have not delivered house in eden palace villas lahore.

I have paid for one house in eden palace villa one year back, they promised the possession in 6 months but still after 1 year i am hanging at the same position. i don't have sufficient funds to invest again for house. i am living in rented house from last one year.

Pakistan government should take action and audit their previous projects. they collected millions from public and investing nothing on eden palace villas. every time i visited their office, they promised for next 3 months and told me about funds but they have invested funds buying land for new projects. they are collecting huge money from innocent people by the name of Eden Abad, Eden Gardens, Eden Home etc.

Pakistan govt. should ask them to complete their previous projects before they open new projects. we have decided to file a case in supreme court against eden.

Eden Housing and Eden builders are doing the same thing to all of their clients. I have met with many of their recent clients who are planning to file case against them. Eden is delaying all of their projects including eden gardens, eden lane villas, eden lane villas 2, eden city, eden cottages, eden abad etc. But the biggest of all is eden palace villas where they are not doing any progress from last 4 years. Eden palace villas people have decided to file this case in foreign court in london and are almost ready to take action against Dr. Amir who is owner of eden housing.

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Asian rahil
, US
Jun 20, 2016 1:50 pm EDT
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I also took5 Marla house in eden smart homes.Now they said us to convert it in plot.2 years have gone they are not even giving me any plot.Now they are saying that they've given possession to few of people.can anybody tell me truth, if someone found possession papers

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Aleem Piracha
, US
Dec 22, 2015 2:31 am EST

eden is my default
her cheque bounce
company not pay my money
aleem
[protected]

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khaliqure
London, GB
Mar 28, 2014 1:03 pm EDT

Eden housing now started projects with other names like DHA CITY Lahore. that project never took off. Now they are launching DHA city karachi. People of karachi should be careful

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Nawaz Ijaz
Melbourne, AU
Jan 05, 2014 10:09 pm EST
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Dear All,
We have created a EDEN Fraud Group on facebook and we are catching up on regular basis and going to lauch a group complaint against these Badmash Eden Developers.
Kindly send your details Plot, House details on edenfraudcase@gmail.com
and join us to give EDEN Housing Developers a LESSON.

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rehanbutt77
, AE
Sep 17, 2013 1:01 am EDT
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I am victim of Eden as well... i have booked 10 Marla house in Eden Villas Lane 2, and completion and hand over done in Dec 2012 ( after delay of 4 years). However, they promised us to provide all utilities including Gas, water and electricity. So far there is no Gas, and electricity is provided by their own generators for 12 hours in a day. Construction quality is B grade and really disappointed with Eden.

Those who have grievances, with regards to possession, kindly talk to some senior person at their office, as they have more accurate details about completion and handover. Delay in possession is routine subject with Eden Housing and no one should trust them any more.

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ali kashif
, PK
Sep 11, 2013 3:32 pm EDT

Dear Sir, pl help me and guide me the way how to get back my money from eden, i have booked a plot in eden gardens extension... back in 2011... still i didnt get any thing map or balloting... now i have requested them to pay me back but they are ignoring since 7 months... pls help me out!

alikashif96@gmail.com

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Azhar Javaid
, PK
Jul 30, 2013 10:46 pm EDT

Dear All of U, AOA
There is same case like u all. I book a Eden Luxury House at Ferozepur road Lahore and paid about 25, 00, 000/- but now the company issue me a letter that they are unable to deliver me my house that government aquire there area for Ring Road. Company is egree to pay back all the payment to me. If any of you is persuing to Court of Law please also contact me. [protected].

Thanks
Azhar Javaid

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Saddozai
, PK
Jul 13, 2013 7:44 am EDT

I booked a Eden smart home and have paid all the amount. The house was supposed to be delivered in march 2013.

I know How I paid all the installments, now I don't know what to do, Any guidance from any body?

Shakeel Saddozai
saddozai@hotmail.om

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Mrs Umair
, JP
Jun 23, 2013 9:04 pm EDT

Hi Mrs. Hussna Asif
I have same issue as you have regarding eden smart homes. Can you contact me on my e-mail address mrs_umair@hotmail.com

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Mrs Hussna Asif
, PK
Jun 18, 2013 1:33 am EDT
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I booked a 5 marla house in Eden Smart Homes which was promised to deliver me in march 2013.They have not started construction even now.Now they asked me to refund money or wait for a long period when our case with govt will finish we will start construction it may be take 5 years.I live in rented house what is value of that money now which i had given them?

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